# Canara ai1- Mobile Banking App — user reviews > 467 indexed App Store user reviews of Canara ai1 by Canara Bank, rated 3.80/5 from 1,112 ratings. - Source: https://appshunter.io/ios/app/canara-ai1-mobile-banking-app/id1408607550/reviews - App overview in markdown: https://appshunter.io/ios/app/canara-ai1-mobile-banking-app/id1408607550.md - Rating breakdown: 5★ 556 · 4★ 209 · 3★ 79 · 2★ 65 · 1★ 203 ## What do users think of Canara ai1? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 🔒 Secure banking experience - 💡 Useful features like cardless ATM withdrawal **Cons** - 🐛 Frequent app crashes and login issues - 🔑 Complicated authentication process - 🤔 Inconsistent app behavior - ⚠️ Poor customer support **Commonly reported bugs** - App freezes during login and transactions - Unable to add/manage beneficiaries - Incorrect account balance information - Unexpected app logout and re-registration required **Most requested features** - Improve user interface and navigation - Add support for international customers - Streamline account management features - Provide better transaction history and analytics ## Newest reviews (13 of 467) ### 4/5 — Good *2026-06-22, version 3.6.82* Sometimes it’s lag but good ### 1/5 — Unable to access banking services *2026-05-12, version 3.6.79* Opened account in December 2025 but still ( May 2026) have not received my debit card. Did send multiple emails but have not received any response or resolutions. ### 1/5 — Worst app ever seen in my life *2026-05-09, version 3.6.79* This app never works properly for me. From day 1 the app shows your number is blocked contact home branch! And even after contacting home branch they said the fixed it even after that i cant get access to the app. Such a frustrating interface and options are boring. ### 4/5 — Need better interest amount visibility *2026-04-30* For loan programme - Need interest value to display based on as of now dispatched loan payment instead of showing full loan approved value interest. **Developer response:** Hi, please contact us at hoditmb@canarabank.com with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it. ### 1/5 — Worst app *2026-04-26, version 3.6.74* Most useless app ever 😡 ### 3/5 — Feedback *2026-04-22, version 3.6.74* Improvement needed on Account details. Not clear which account it’s showing. e.g SB, NRO, NRE Cluttering of Dashboard needs to be simplified. Basic options like balance , statements, transfers , upi, end customer should be able to modify as per his choice for usage convenience. ### 3/5 — Fixed Deposit - strange thing happened. System texted incorrect authentication code but fd was booke *2026-04-04, version 3.6.71* Wanted to go for single fd but the system booked for two ### 1/5 — Loan *2026-04-03, version 3.6.71* Called function has fatal error is coming every time in the loan repayment tab ### 1/5 — Worst Management *2026-04-01* I Have a Auto loan with the Canara bank. However, the information was given at the beginning was completely false about Interest rates and all. That’s ok Nature business nothing can be done. But at least, the Management should be polite with the customer that account holder cannot expect it from the Canara bank employees. When we ask something they respond with frustrations. Worst service i had with this Banking. Mainly about there service charges they don’t even bother to notify the customers about charges being deducted from accounts. We need to check ourselfs and get back to them for the reason being deductions. Mobile application as worst as customer service and employees. I can really say it’s pathetic service. Appreciate if this changes can be done by Higher managements. JNTU **Developer response:** Dear customer, We regret the inconvenience. For customer service related issues, kindly write us at hocss1@canarabank.com.  We will try to resolve at the earliest. ### 1/5 — Worst app *2026-03-27, version 3.6.69* This app is worse can someone please fix this problem ### 1/5 — Worst app *2026-03-17, version 3.6.65* This is by far the most useless banking app I have ever used. Constant login failures, endless loading screens, and random errors make it almost impossible to do even the simplest banking tasks. The app crashes frequently and the interface looks like it belongs to the early 2000s. For a national bank, this level of technology is honestly embarrassing. Every update seems to make things worse instead of fixing the problems. OTP verification fails, transactions get stuck, and sometimes the app simply refuses to open. It feels completely unreliable and poorly developed. If you are expecting a smooth digital banking experience, forget it. This app is frustrating, outdated, and clearly not tested properly before release. Canara Bank seriously needs to invest in competent developers and modern infrastructure because this app is a disaster. 😡 ### 1/5 — Too bad . Time waste . *2026-03-05, version 3.6.65* Too bad . Complicated . Long waiting time . ### 1/5 — Features not avaible in app *2026-03-02, version 3.6.65* My canara debit card is going to expire .but as i looking in app.there is no feature to apply for new debit card .you need to go to bank to apply .how silly is this one .government bank lack this kind of facility.now where all digital india gone now .if you can update the feature and provide all up to date feature in canara bank app . ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken again. *2026-08-16, version 3.6.84* After the last update it scanned all the apps on my phone without my permission and is asking me to uninstall an app that I use daily for work. If the app can scan my phone without my permission, what else will it do? Uninstalling it now. ### 1/5 — Always have problems with this app *2026-08-09, version 3.6.84* I can’t sent messages to get the OTP…. Can someone please do something about this app ### 1/5 — Terribly Glitched App *2026-08-05* Not a single task can be successfully completed in first attempt. Always some glitch causes the task to fail. Without trying multiple times it is impossible to transact in a single instance. Further, the short time (30secs) given for entering OTP that is sent to mobile and email makes it really difficult to get access to the feature one is trying to get to. This is because of the long lag time for the OTP to show up in the email. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest. ### 1/5 — If hell were an app *2026-07-08* Horrible app. The number of things you have to do to logon, set multiple pins and passwords and access your account is insane. None of it actually keeps you any safer it just creates more headaches. The only thing worse than the app is the desktop version which is COMPLETELY different. I have never seen apps that are designed ao poorly. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest. ### 1/5 — Worst app *2026-07-03, version 3.6.84* Frequent unnecessary updates each time requiring SMS based authentication from the mobile which never work in one go. What exactly are you achieving with this, I have accounts with multiple other international banks and no one ever forces a SMS based setup each time. Remove unnecessary pain points and make life easy for consumers ### 1/5 — Always have problems with this app *2026-06-29, version 3.6.84* I can’t sent messages to get the OTP ### 1/5 — Ridiculously Dumb App *2026-06-16, version 3.6.82* Hard to use , outdated setup. Instead of OTP initiate SMS - that’s also very complicated. Dump setup. Not for NRI OR NRO - closing my account and move to Federal bank ### 1/5 — Sign in failed *2026-06-05* Doesn’t even let me sign in with my registered mobile number it’s frustrating **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest. ### 1/5 — do the basics right *2026-05-29, version 3.6.80* Do the basics right. Easy login; easy security check; easy cash transfer. it looks like some consultants sold you a super app. users experience is miserable ### 1/5 — Horrible *2026-05-25, version 3.6.80* Truly horrible app. As expected, sarkari babu behaviour in this app. Doesnt work at all. Shame on you developers of this app. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s a very hard and tough situation to used this app *2026-07-25* I had an urgent medical/financial requirement and needed to transfer money from my Canara Bank account to an SBI account. After adding the beneficiary, the app restricted me with a mandatory 1-hour cooling period and limited the transfer to just ₹50,000 for the first 12 hours! Security is important, but restricting access to our own funds when urgent transfers are needed completely defeats the purpose of mobile banking. Why isn't there an instant OTP or Biometric verification bypass for emergency transfers? The UI and server response are already laggy, and policies like this make the app totally useless when time is critical. Highly disappointed. Need immediate improvements in beneficiary limits and instant approval options! **Developer response:** Dear User, Thank you for giving us a perfect score, also we regret the inconvenience caused.Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at hoditmb@canarabank.com along with registered mobile number. ### 5/5 — Best Banking App *2026-07-07, version 3.6.84* Highly responsive, great functionality, comprehensive and fast. So far no issues ### 5/5 — Friendly *2026-07-02, version 3.6.84* Very Friendly app easy to operate ### 5/5 — SRP from USA *2026-04-09, version 3.6.71* User friendly app ### 5/5 — Security is priority in a world full of scammers *2026-04-08, version 3.6.71* Initially I had difficulty navigating through the app but with regular use I have experienced that this app is pretty good and more secure than some other banking apps. It is comprehensive in terms of all the services one can access. ### 5/5 — It wipes out every now and then. *2026-04-01* Sir, I find that every now and then the app goes off again we have to start from the beginning. Why this problem is arising I really cannot understand. I am really afraid of using your app, when by mistake I use your app without internet the entire things goes off. When other apps like Google Pay and other bank apps why I am using your’s only goes off really it is very scary. Please.. please rectify this issue immediately. Please reply without fail. Sir, you have failed to respond to my complaint. Please help. Immediately. **Developer response:** Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest. ### 5/5 — Amazing App *2026-03-09, version 3.6.65* Very easy to use with good security. ### 5/5 — Excellent app *2026-02-23, version 3.6.65* Nice app with all features ### 5/5 — Awesome *2026-02-09, version 3.6.62* Awesome ### 5/5 — Adding nominee while opening fixed deposit account online *2026-02-02, version 3.6.56* There should bee a provision to get the details of existing nominee while adding nominee for newly opened deposit accounts. Earlier this provision was there. Now I am unable to get this details. Otherwise it is very cumbersome to fill all the details of nominee viz., DoB, address, email etc., every time new account is opened online. Please take care of this aspect. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*