# Candy Cloud Co — user reviews > 20 indexed App Store user reviews of Candy Cloud Co by Candy Cloud, rated 4.80/5 from 2,338 ratings. - Source: https://appshunter.io/ios/app/candy-cloud-co/id6445990643/reviews - App overview in markdown: https://appshunter.io/ios/app/candy-cloud-co/id6445990643.md - Rating breakdown: 5★ 2,168 · 4★ 80 · 3★ 28 · 2★ 15 · 1★ 47 ## What do users think of Candy Cloud Co? Overall sentiment: positive **Pros** - 🩷 10/10 hands down - 👍 Best drinks anytime of year! - 🍬 Candy cloud was very fast and good quality! - 👌 Perfect and delicious 😋 - 🥳 I won this!!! 🥳🥳🥳 - 👍 My new favorite place to get a tasty cold beverage! - 😊 Love it! - 😊 So good 😊 - 👍 Great app **Cons** - 🚫 App is horrible for Apple Pay - ⚠️ this app barely works it won't let me make a account but then when i tried again it said i had a account even tho i dont - 💳 Payment options - 🐛 Unreliable App - 🐛 Bugs - 💳 Works Just Barely - 🔄 Update ruined it **Commonly reported bugs** - Looses points - Error with checkout sometimes - Lost my account - Paying for your order is a pain - Applying $10 credit for rewards makes the payment system bug out super hard **Most requested features** - Customization options for drinks - Add-ins like brownies or items from the coffee menu for coffee shakes - Options for limited time / specialty drinks and tea items for more add-ins ## Newest reviews (1 of 20) ### 5/5 — Great app *2023-03-22, version 3.3.1* I like the option to create your own shake but would love it if there was also options for add ins like brownies or items from the coffee menu for coffee shakes! And maybe some of the limited time / speciality’s drinks and tea items for more add ins aswell. Overall it’s a great app. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is not user friendly *2026-07-16, version 53.0.0* Almost took 20 min to place order ### 1/5 — App is horrible for Apple Pay *2025-10-12, version 25.5.2* Deleting the app and I just won’t get the points, the Apple Pay doesn’t work. It kept giving me a error and I was charged twice and was given two drinks. This isn’t the first time I’ve had that issue and I’ve seen other reviews about it unfortunately. Very annoying. ### 1/5 — Bugs *2024-12-01, version 4.1.3* Multiple issues with app, looses points, error with checkout sometimes, lost my account . ### 1/5 — Update ruined it *2024-08-01, version 3.6.0* This WAS a great app before they updated it. Because of their new update, everybody had to recreate their account. They also removed customization options for drinks and removed Apple Pay from checkout. The user interface is clunkier in my opinion than before. What a backwards update. ### 3/5 — Old app was MUCH better *2026-07-08, version 49.2.16* The old app was easier to use and more aesthetically pleasing. I also lost my reward when updating so be careful! ### 3/5 — mid *2025-09-28, version 25.5.2* this app barely works it won’t let me make a account but then when i tried again it said i had a account even tho i dont ### 3/5 — Payment options *2025-08-31, version 25.5.2* Apple pay isn’t working and even with the debit card on file I have to put in my cvv # which I don’t have memorized, it’s an inconvenience to pull out my card. Other than that I love it and love this place. ### 3/5 — Works Just Barely *2024-11-10, version 4.0.0* The app works enough to an extent, but paying for your order is a pain. Applying 10$ credit for rewards makes the payment system bug out super hard, and i ended up being charged for my whole order without my discount ### 4/5 — Great app *2025-08-08, version 25.4.7* The app itself is pretty good but signing in can be an issue and I feel like it would be helpful to make the macros easy to see. But the app is visually appealing and easy to order ### 5/5 — Add option to app *2026-07-21, version 53.0.1* I love candy cloud’s birthday cake soft serve ice cream. The frosting is my favorite part of the creation and I would love if you guys were to add the option to make the pink frosting an add on for all layered ice creams!! Also adding more options in the soft serve special request for an order would be nice! For example if someone wanted to order the strawberry crunch ice cream creation but they don’t want white cake, an option to request no white cake (or other things) would be nice. ## Most praised reviews (9 highest-rated) ### 5/5 — 🩷 *2025-12-21, version 25.6.5* 10/10 hands down ### 5/5 — Summer & Fall *2025-09-17, version 25.5.2* Best drinks anytime of year! ### 5/5 — Beats every other drink place I’ve tried *2025-05-26, version 25.2.9* Candy cloud was very fast and good quality! It was very clean inside! The drink was refreshing and delicious. I highly recommend. ### 5/5 — Five stars *2025-04-19, version 25.2.2* Perfect and delicious 😋 ### 5/5 — Unreliable App *2025-03-27, version 25.1.9* Don’t count on your order going through. Don’t expect your order to be available when you get to Candy Cloud. ### 5/5 — HAPPY MOMENT *2024-11-13, version 4.0.0* I won this!!! 🥳🥳🥳 ### 5/5 — My new favorite place to get a tasty cold beverage! *2024-09-30, version 3.6.2* I have a soy intolerance, which limits what I can and can’t have, the woman that’s here during the day, especially, in South Elgin looks at the ingredients for me! On top of, just being an amazing place to come. Tried the Lavender Lemonade last time, it’s astonishing delicious! She was the one who recommended it, so I tried it and loved it! The staff is always pleasant! This place should be packed, because it’s better than most of the places, service and hospitality wise! Plus, the can seal, is what seals the deal for me! Highly highly recommend this place! I’m in love! ### 5/5 — Love it! *2024-07-13, version 3.5.5* I love the chocolate cake shake, and I like there is so much customization. Another favorite of mine is the strawberry refresher. ### 5/5 — So good 😊 *2023-11-17, version 3.3.5* The drinks here are so good but I feel like there’s more ice then drink though but I definitely recommend this place --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*