# Candy simply-Fi — Candy simply-Fi

> Remote control and smart enhancement for Candy Wi-Fi connected appliances. (iPhone/iPad app by Candy Hoover Group Srl.)

- Source: https://appshunter.io/ios/app/candy-simply-fi/id905270470 (this page in markdown: same URL + `.md`)
- Developer: [Candy Hoover Group Srl](https://appshunter.io/developer/818325018)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.30/5 from 223 App Store ratings · 296 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 400 MB
- Languages: French (France), German (Germany), American English, Chinese (Simplified, China), Croatian, Danish, European Spanish, Finnish, Greek, Italian and 12 more
- Released: 2014-09-03
- Data updated: 2026-09-03
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/candy-simply-fi/id905270470/reviews.md

## What is Candy simply?

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing. 

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*) 

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

## Key features

- Remote appliance communication
- Increased appliance functionality
- Smart home device management
- Demo mode for exploration
- Control over multiple appliance types

## What do users think of Candy simply?

Overall sentiment: negative

**Pros**

- 🚀 Excellent when it works
- 📋 Helpful features like notifications and guided washing
- 👍 Works well on Android

**Cons**

- 🐛 Frequent crashes and connection issues
- 🔄 Requires constant reinstalling and relogging
- 🤖 Doesn't work well with iOS devices
- 🚫 Many features don't function as advertised

**Commonly reported bugs**

- App crashes on launch
- Unable to connect to washing machine
- Incorrect wash cycle times displayed
- Compatibility issues with newer iOS versions

**Most requested features**

- Add more customization options for wash cycles
- Improve stability and reliability of the app
- Provide better support and compatibility for iOS users

## Recent user reviews (10 of 296)

All indexed reviews: https://appshunter.io/ios/app/candy-simply-fi/id905270470/reviews.md

### 4/5 — Türöffnung

*2026-04-27*

Wenn der Waschvorgang über die App gestartet wurde ist nach dem Ende die Tür nicht zu öffnen,
auch nicht nach 2 Minuten oder länger. Es muss zunächst der Programmwahlschalter eine andere Position bekommen und 2 Minuten Wartezeit. Das nervt schon, wenn man 2 Minuten vor der Waschmaschine steht und wartet. Bitte abstellen!!!

**Developer response:** Hallo,
danke für Ihre Bewertung und Vorschläge! Wir werden sie in der Zukunft berücksichtigen. Helen

### 3/5 — Aktuell nicht nutzbar

*2026-03-14*

Die App ist an sich in Ordnung und die Remote Steuerung praktisch. Wie viele andere berichten ist die App seit einiger Zeit nicht mehr nutzbar und stürzt beim aufrufen sofort ab. Meldungen bekomme ich allerdings noch wenn ein Waschprogramm fertig ist. Bitte bald fixen 🤞🏻

### 5/5 — Meilleur rapport qualité prix innovation !

*2026-02-21*

Utilisatrice depuis plus de 3 ans : je ne peux plus me passer de l’app et des programmes ultra précis qui évitent des déconvenues avec les baskets ou pulls en laine !! Top ++++ le format compact est parfait pour mon petit appartement aussi ! Et le sèche linge intégré est aussi un must ! le seul bémol : de temps en temps il faut réinstaller l’app car elle bug

**Developer response:** Bonjour, 
merci pour votre critique !
Carl

### 1/5 — App not working

*2025-12-29, version v3.10.0_786*

Keeps crashing every time

### 1/5 — App won't work with iPhone

*2025-12-28, version v3.10.0_786*

Downloaded the app for my new candy tumble dryer and it won't connect. After an internet search I found out that it only gives basic information ie model number if you use a iPhone. Apparently you get more detailed information with android. So what's the point of having an app that you can't use? I would have given no starts if I could. Very disappointed.

### 5/5 — Terrible

*2025-12-27*

Bought the candy washing machine for £400, didn’t buy it for the wifi capabilities and never intended to use them but the controls stopped working within a couple of weeks so had to rely on using the app to use the machine which was painful at the best of times since it regularly was unable to even locate the washer. Now the app is just continuously force closing and their ai customer support service is going around in circles asking for for my phone number, full name and address and blood type before it’ll help. This app is rubbish, the customer service is rubbish and the washing machine is rubbish. If you’re reading this because you just bought one of their machines just save yourself the hassle and return it now.

### 1/5 — Useless

*2025-12-21, version v3.10.0_786*

Not so smart

### 1/5 — Waste of time

*2025-12-21, version v3.10.0_786*

Congratulations on producing the most pointless app ever. Download several times. But, never got it to work.

### 1/5 — Useless! Doesn’t work

*2025-12-17, version v3.10.0_786*

Terrible app! It doesn’t work at all! Allows you to add your device but then tells you that in order to use the NFC functionality you have to download the app … yes the very app that you are using to connect your appliance!  What’s the point of a smart appliance if you can’t even use the smart features because the app isn’t functional!

### 1/5 — App buging

*2025-12-17, version v3.10.0_786*

Not work

## Frequently asked questions about Candy simply

### What does the Candy simply-Fi app do?

The Candy simply-Fi app allows you to communicate with and control your compatible Candy smart appliances remotely. It enhances their functionality, making them more intelligent and performing daily tasks more efficiently. You can manage a range of appliances like washing machines, dishwashers, refrigerators, and ovens.

### What appliances are compatible with Candy simply-Fi?

The app is compatible with appliances equipped with Candy Wi-Fi connected technology, specifically Smart Fi+, Smart Fi, or Smart Touch. The product range managed includes washing machines, washer-dryers, tumble dryers, dishwashers, refrigerators, ovens, hobs, and hoods.

### Is the Candy simply-Fi app free to use?

The app itself is free to download and use. However, to take full advantage of its functionality, you need to own one or more compatible appliances equipped with Candy Wi-Fi connected technology. The app also features ads.

### Can I try the app before buying a smart appliance?

Yes, the app includes an integrated Demo mode. This allows you to explore most of the functionality of the Candy simply-Fi App before you decide to purchase a compatible appliance from the range.

### What information do I need to provide for support?

If you need support, please contact your local Candy Customer Service or write to support@candy-hoover.com. It is important to specify the problem details, your product's serial number, the model of your smartphone/tablet, the app version, and the operating system version of your smartphone/tablet.

## Version history (last 5 releases)

### v3.10.0_786 — 2024-06-03

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

### v3.9.1_785 — 2024-04-23

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

### v3.9.0_784 — 2024-02-02

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

### v3.7.1_782 — 2023-10-17

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

### v3.7.0_781 — 2023-08-22

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

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## More apps by Candy Hoover Group Srl

- [Robo.com3](https://appshunter.io/ios/app/robocom3/id818325015)
- [Hoover Wizard](https://appshunter.io/ios/app/hoover-wizard/id1004955716)
- [Rosières E-Picurien](https://appshunter.io/ios/app/rosieres-e-picurien/id1122487810)
- [Incentive CHG](https://appshunter.io/ios/app/incentive-chg/id1133432192)
- [hOn](https://appshunter.io/ios/app/hon/id1500597674)

All apps by Candy Hoover Group Srl: https://appshunter.io/developer/818325018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*