# CandyBongZ — user reviews > 194 indexed App Store user reviews of CandyBongZ by COCOAENT Co.,Ltd., rated 3.00/5 from 182 ratings. - Source: https://appshunter.io/ios/app/candybongz/id1463377397/reviews - App overview in markdown: https://appshunter.io/ios/app/candybongz/id1463377397.md - Rating breakdown: 5★ 67 · 4★ 16 · 3★ 12 · 2★ 18 · 1★ 69 ## What do users think of CandyBongZ? Overall sentiment: negative **Pros** - ✨ Easy to connect and setup - 🎨 Color customization functionality works well - 🔆 Bright and vibrant LED display - ⚡ Quick connection when working properly - 📱 Official app with legitimate features **Cons** - 🐛 Persistent Bluetooth connection failures - 📱 iPhone compatibility issues - 🔄 App crashes and freezes frequently - ❌ Incompatibility with newer lightstick versions - ⏱️ Outdated concert information and tour dates - 🔌 Connection issues persist after app updates - 📊 Limited to older 2019 concert data **Commonly reported bugs** - Bluetooth connection won't establish despite genuine lightsticks - App crashes on startup and during use - iPhone app unable to detect lightsticks while Android works - Infinite update loops requiring repeated firmware updates - Error messages appear without clear resolution steps - Lightstick not appearing in device Bluetooth settings - App freezes during connection attempts - Connection works initially then stops working later **Most requested features** - Update app compatibility for CandyBong Infinity and V3.0 versions - Add current 2022+ world tour concert dates and information - Improve iPhone/iOS Bluetooth connectivity - Add US concert date selection options - Implement better troubleshooting and error messaging - Support for newer lightstick models - Improve app stability and prevent crashes ## Newest reviews (18 of 194) ### 2/5 — 😭 *2026-03-26, version 1.6.0* Lo hice con un tutorial pero está todo en coreano además que no me deja conectarme aunque tenga mi Bluetooth encendido no se pero no recomiendo aunque seas once 🙁 ### 3/5 — Twice *2026-01-09, version 1.6.0* No me deja entrar y mi lámpara se prende sola en la noche me despertó se prendió de rojo ### 2/5 — mais ou menos *2025-10-25, version 1.6.0* No começo ela funcionou bem, mas não está carregando mais ### 4/5 — Si funciona *2024-05-30, version 1.6.0* Si funciona, se enlaza y deja cambiar el color. ### 2/5 — 블루투스 연결이 너무 안됨 *2023-11-04* 블루투스 연결 하려고 하면 파란불만 들어오고 계속 연결이 안되요 이것좀 고쳐주세요…;; ### 1/5 — Won't connect *2023-10-11* i checked if my cbz was real many times and it is so i'm not sure why it won't connect. really disappointed i wanted to check out the member color options. my cbz won't connect to my phone even though ive checked that the bluetooth works ### 4/5 — How to setting english language? *2023-10-08, version 1.6.0* How to setting english language? ### 3/5 — candybongz *2023-09-07, version 1.6.0* google pixel7aの携帯でも使えるようにして欲しい ### 1/5 — Doesn’t work but! *2023-07-12, version 1.6.0* Don’t worry for some reason it still works in the Venus without the app. I brought mines on the merch line in LA and everyone was trying to get the app to work to no avail but somehow it eventually worked without the app and everyone’s lightsticks synced automatically . ### 1/5 — Bluetooth connection not working *2023-07-06* I just bought the candybong infinity and I saw that there was no lightstick app for it so I downloaded the one for the candybong z. When I tried connecting my lightstick to the app, it wouldn’t work even though people online said it does. My bluetooth was on and my lightstick was on so there shouldn’t have been a problem. I don’t know why it not working but I’ve tried connecting it at least 10 times. ### 1/5 — Is anyone else having problems? *2023-07-02, version 1.6.0* My lightstick is real I checked and everything but it’s not connecting to this app I really hope it connects to my concert in 4 days pray for me guys🙏🙏 ### 1/5 — No funciona *2023-06-29, version 1.6.0* No fuenciona porque es la app falsa ### 1/5 — won’t connect *2023-06-16* won’t connect please make a new app for the new version of the light stick ### 1/5 — Does not work with V3.0 Candybong (2023) *2023-06-11* Neither of the current versions of the software work with the latest Twice light stick (Version 3.0) released in May 2023. The Candybongz themselves worked fine at the Concert (thank goodness), but don't work with iPhone or Google versions of the software. Don't waste your time. ### 1/5 — Very frustrating!! *2023-06-07* My lightstick arrived today, and as soon as I put the batteries in it, it turned on and worked perfectly. Then I downloaded the app. My lightstick is the CandyBong Infinity (from the official JYP Shop), but this app is called CandyBongZ. I’m not sure if there’s something wrong with the app (its Bluetooth recognition), or if it’s not yet updated to be compatible with the new Infinity version of the lightstick, but I tried literally everything possible to get the app and the lightstick to cooperate. My concert is coming up soon, and if I’m not able to get my lightstick working with the app, then this is probably the last time I will ever buy a lightstick at all. Can anyone help with this? ### 2/5 — Update ASAP *2023-05-25, version 1.6.0* It has good controls but it only has the 2019 Concerts so I can’t put it in sync for next month please fix this ### 1/5 — App doesnt work *2023-05-19, version 1.6.0* The app just glitches and doesn't even let me get in. Just opens and them closes. I cant even do anything plus I have tried everything to make it work and nothings ### 1/5 — help *2023-05-15, version 1.6.0* i’m 100% sure my lightstick is real. i downloaded the old app and it connects and turns blue, but it says it’s connected to the wrong type of lightstick so it doesn’t work. when i switch to this app with my cbz, it doesn’t connect at all. someone please help ## Most critical reviews (10 lowest-rated) ### 1/5 — Fctfgy *2026-02-17, version 1.6.0* No funciona ### 1/5 — Confusa *2026-01-06, version 1.6.0* Cuando entre todo bien mi candybong se conectó bien pero cuando la iba a conectar a Bluetooth no me aparecía la opción cosa que la app promete ,además está en coreano muy mala calidad ### 1/5 — Fix the app!!!! *2025-10-10, version 1.6.0* The cbz I purchased from jypshop is not connecting to the app and the concert is in a couple weeks. So frustrating ### 1/5 — Muy malo *2024-12-23, version 1.6.0* No lo recomiendo esta en Koreano ya intenté demasiadas veces y no me lo pone todavía quiero solamente conectar mi candybong y nada no lo instalen aparte son un mal gasto de GB 👉👎 ### 1/5 — Não conecta! *2024-12-05, version 1.6.0* Muito ruim! A lightstick não conecta no app nem a pau (é oficial) costumava conectar muito rápido mas agora nem carrega ### 1/5 — Sale mal *2024-08-01, version 1.6.0* No me deja conectarme y cuando pongo la canción no funciona también está en coreano y lo necesito en español 😭😭 ### 1/5 — Não conectada *2024-02-06, version 1.6.0* O aplicativo não conecta com o produto, tentei inúmeras vezes no show realizado em São Paulo (Allianz Parque) no dia 06/02/2024. Muito chateada. ### 1/5 — Simplesmente não conecta *2024-02-04, version 1.6.0* Depois de várias tentativas, não houve conexão do celular com o light stick, via Bluetooth. Muito ruim! ### 1/5 — Failure Connect bluetooth *2023-11-01, version 1.6.0* Failure Connect ### 1/5 — bad *2023-10-21, version 1.6.0* can’t connect😀 ## Most praised reviews (10 highest-rated) ### 5/5 — It works well but we need an update *2026-06-30, version 1.6.0* I didn’t have any problem while using it and it worked with my candybongZ and my light band but it definitely need an update so they can finally change the “Fancy” wallpaper. I saw many comments about the language but you can change it through the iPhone settings. ### 5/5 — I love the app and the lightstick *2026-01-01, version 1.6.0* The lightstick and the app both works very well ### 5/5 — 最高すぎる！ *2023-03-25, version 1.6.0* ライブに行かなくてもこのアプリを使えば色んな演出ができるのでとてもいい！ ### 5/5 — It’s the official app *2023-03-05* It was very hesitant of getting this app because I don’t know if it was the right app but turns out it is, honestly the app is pretty good still you just need to read the instructions right . ### 5/5 — STAN TWICE *2022-09-07* It works really well and its really fun to change the colours i cant wait to take it to a concert. STAN TWICE TXT ENHYPEN ### 5/5 — Connects perfectly but app is outdated *2022-02-15* It connects perfect however the app is not updated for their newest tour III so I am wondering if their will be bluetooth at that concert? ### 5/5 — It connected to my wristband! *2022-02-10* But, I can't put in the upcoming concert date yet. Will the world tour concerts be added? The only ones are from Twice Lights. Anyways, It's so cool to see that this works and connects! It's so bright and vibrant. ### 5/5 — Took a bit *2022-01-29* I tired this app the day I got my light stick and it didn’t work but for some reason it does now. I updated my phone in between not sure if that had anything to do with it but I’m really happy to be able to use it for the concert ### 5/5 — Perfect *2021-10-22* Easy to connect to the lightstick and works well. Thank you. ### 5/5 — hella cool *2020-12-25, version 1.5.0* really easy to set up and is really pretty !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*