# Candylink VPN — user reviews > 79 indexed App Store user reviews of Candylink VPN by LionDev.io Ltd., rated 4.27/5 from 235 ratings. - Source: https://appshunter.io/ios/app/candylink-vpn/id1499816214/reviews - App overview in markdown: https://appshunter.io/ios/app/candylink-vpn/id1499816214.md - Rating breakdown: 5★ 145 · 4★ 54 · 3★ 9 · 2★ 8 · 1★ 19 ## What do users think of Candylink VPN? Overall sentiment: mixed **Pros** - 🚀 Fast connection speeds for gaming - 👍 Easy to use and simple interface - 🎮 Effective for online gaming performance - 💰 Affordable pricing with free tier option - 🔒 Provides privacy and anonymity - ⚡ Minimal resource consumption on device - ✅ Works reliably when functioning properly **Cons** - 🐛 Frequent crashes and disconnections - 📺 Intrusive and lengthy advertisements (30+ seconds) - ⏱️ Two-hour session limit on free version - 🔄 Requires frequent app reinstallation - 😤 Inconsistent performance and reliability - 📞 Poor customer support responsiveness - ❌ App fails to load or connect - 🎬 Ads freeze and don't close properly **Commonly reported bugs** - App won't launch or connect to VPN - VPN disconnects unexpectedly during use - 30-second ads freeze and become unresponsive - Internal error messages on connection - App stops working after a few days without reinstall - Ad videos fail to complete or transition properly - Connection drops multiple times per month - App crashes after recent updates **Most requested features** - Reduce advertisement length back to 5-15 seconds - Fix ad freezing and closing issues - Improve customer support availability and response time - Extend free session duration beyond two hours - Make premium payment process more discoverable - Stabilize connection to prevent unexpected disconnections ## Newest reviews (11 of 79) ### 4/5 — Chris *2026-08-12, version 4.1* CandyLink can make a very big difference in your game play with many different App Games! It’s a must… ### 4/5 — Why *2026-05-08, version 4.1* Why? Do I have to watch a second video to disconnect. I run about 45 min and don’t need to be connected. Drives me nuts. ### 4/5 — Good, limited *2026-03-30, version 4.1* Works great, but if you don’t pay for it, there’s a two hour time limit. That’s not that big of a deal because you’re can simply disconnect, reconnect, and have 2 new hours as often as you need. But still, I find it to be a bit of a pain in the neck. Sometimes it glitches and won’t work at all. Easy enough to fix. Offload the app and reinstall it and everything is fine. Pretty good program.. ### 2/5 — Fails *2026-03-26, version 4.1* Free version fails to start VPN after watching the very long, mind numbing advertisement videos! ### 4/5 — CandyLink VPN *2025-07-27, version 4.1* Allows me to work with privacy, I would have given a 5 star but there are times it has minor issues. ### 2/5 — Non funziona più *2025-06-08, version 4.1* Non funziona più ### 3/5 — Works ok *2025-04-21, version 4.1* It works ok but is sometimes in insistent on making you watch minute+ videos so you can use it for free. I often delete it to reset. ### 4/5 — Mostly works as expected *2025-04-10, version 4.1* It’s a hassle when I have to reinstall it when it won’t launch, happens frequently. Otherwise, it seems to be working fine. ### 5/5 — This Is Good *2025-03-19, version 4.1* 👋🏻😎👍 ### 5/5 — Great!! *2025-03-10, version 4.1* No issues, and allows me to scroll porn while at work and sidestep their WiFi locks…Many thanks ### 5/5 — VPN *2025-03-03* Love this vpn I pay monthly I have to like 3 times a month delete it because it stop working just have to start it over but I love it ## Most critical reviews (10 lowest-rated) ### 1/5 — Does Not Connect *2026-08-04, version 4.1* This is my second review, first one was good. Now this one is Not good it wouldn’t connect l’m tired of this says no wifi when l have wifi, just taken out a years subscription not happy with the non reply of CandyLink. ### 1/5 — Does not connect *2026-06-27, version 4.1* Used this app for a few days, all was ok, now it won’t connect, I watch another advert and try again, still doesn’t connect, I’ve watched so many adverts with no joy over the last few days and it still won’t connect I’ve given up! ### 1/5 — Customer support *2026-01-19, version 4.1* I was thinking about upgrading to paid subscription services but I have questions about bandwidth speeds and have emailed customer support several times. No response at all from customer support yet. The app says there is 24/7 customer support. I have my doubts now ### 1/5 — Never works well *2026-01-13, version 4.1* This app used to be great but now it’s POOR at best. Very rarely works without encountering problems, make you watch advertisements then doesn’t work at all. Avoid there are better VPN’s out there 😡 ### 1/5 — Lags *2025-12-30, version 4.1* The VPN will lag alot of times shutting off so it's anoying knowing that at any time the VPN can turn off and now your no longer on VPN, also the Costomer support can lag for instance Sunday Monday there active to help then rest of week there's no one to talk to, so that's why I gave 2 stars (50% it's solid when it works, but 50% bad when it doesn't work) ### 1/5 — Never works well *2025-11-13, version 4.1* Used to be great with minimal ads, now it’s hit and miss if it will work at all. Many times it doesn’t work at all for hours on end. Until they fix the ongoing issues it’s not worth purchasing! ### 1/5 — Never works well *2025-10-08, version 4.1* Long ads to watch to get free mode if it works at all. Tried paid for version very jittery and bounced out many times, so stopped paying for it! ### 1/5 — All about Timing! *2025-06-09, version 4.1* Not connecting today!! I’ve tried everything!! Even deleted and reloaded the app!! When it is working it is great! Bad timing to ask for a review by me right now! ### 1/5 — Stops working after a few days. *2025-05-05, version 4.1* Stops working after a few days, requiring it to be re-installed. Have the paid version too. ### 1/5 — Paid for full version, keep having to delete and re-install *2025-01-03, version 4.0* Tired the free version, and it seemed to work without any issues. Since having paid for the full version, every few weeks I’m having to delete the app and re-install. Such a pain….! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app …works good *2026-08-18, version 4.1* Great 2 hr connects Ads pain Temu puts ad in my safari and opens it some ads a pain ### 5/5 — VPN *2025-11-21, version 4.1* Love this vpn I pay monthly but I am having trouble with it VPN won’t LOAD UP no more fix it are I have to stop playing it and stop using it pease fix it. ### 5/5 — Funciona bien *2025-11-16, version 4.1* Hasta ahora me funciona muy bien 👍🏻 ### 5/5 — Not bad *2025-10-28, version 4.1* Overall not bad.. ### 5/5 — Brilliant *2025-09-14, version 4.1* Great app pity I can only give 5 stars ### 5/5 — Protection *2025-07-11, version 4.1* Every time I’ve used this, it worked very well ### 5/5 — Easy to use! *2025-05-13, version 4.1* Great VPN app! Only had to reload it once in the year I’ve had it….just would not make any connection. And no time limit with the minimal cost paid subscription. Well worth it. ### 5/5 — Great app *2025-04-17, version 4.1* I’ve enjoyed this ap for a few years now makes gaming more fun ### 5/5 — Smooth and easy *2025-04-03* Works great! Haven’t lost connection in the year I’ve been subscribed. ### 5/5 — Non funziona più *2025-03-23, version 4.1* Salve non si apre più --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*