# Canny Cam — user reviews > 38 indexed App Store user reviews of Canny Cam by 辉 陈, rated 2.60/5 from 47 ratings. - Source: https://appshunter.io/ios/app/canny-cam/id1533623272/reviews - App overview in markdown: https://appshunter.io/ios/app/canny-cam/id1533623272.md - Rating breakdown: 5★ 13 · 4★ 4 · 3★ 3 · 2★ 3 · 1★ 24 ## Newest reviews (11 of 38) ### 2/5 — Good quality for the price *2026-07-20* The picture on the camera is good quality easy set up, but the app doesn’t work very well, when you get a notification and you click on it to see the video stream, it never loads constantly tells me to retry or it tells me there is no camera, so by the time you get to the live feed what it detected is no longer there ### 2/5 — SLOW *2026-06-24* Absolutely and utterly slow app . No updates offered . ### 1/5 — Suspicious "upgrade" *2026-01-16* When I opened Candy cam after having it for about three weeks, it had a screen that said upgrade which I clicked. It then started a major software loading, which I found very suspicious and immediately turned off the phone. ### 1/5 — It was better *2025-12-10* App was better before this last update ### 1/5 — Never works *2025-11-11* Takes forever to load, have the time it doesn’t. Zoom feature is not user friendly at all. ### 1/5 — Could be better *2025-10-31* App doesn’t work half the time ### 1/5 — Garbage app *2025-10-19, version 12.9.2* Another terrible app. It will not send you an email code so there is now way to use the app or the cameras. I contacted customer care and they replied, so I know it’s not an issue with my email. Please don’t put apps or products out until everything has been thoroughly checked that it works!!! ### 2/5 — Could be better *2025-09-29* App won’t let me in landscape mode ### 1/5 — Can’t add camera *2025-08-07, version 12.6.3* Can yall answer on here & tell me how sign up? It won’t send a code then just spins on contact us so it’s useless ### 1/5 — アプリの登録ができない *2025-07-16, version 12.6.2* メールアドレスを入力してもアカウント登録のためのメールが来ない。 ### 1/5 — Junk *2025-07-16, version 12.6.2* Don’t waste your money, worked once then had a black line in the camera. Couldn’t do a factory reset due to camera has to see a QR code on you phone ## Most critical reviews (10 lowest-rated) ### 1/5 — Faster to walk to your camera *2026-07-25* It's literally faster to walk to where your camera is aiming to see what's going on. It doesn't matter how far it is it's gonna be faster to just go ahead and walk there and check on it yourself. This app is so painstakingly slow it's not even worth the trouble ### 1/5 — YOUR APP SUCKS *2026-07-17* “Human Detected.” Clicks immediately… “Connection Timed Out.” Thanks. Good thing it wasn’t a burglar. DO BETTER. ### 1/5 — Waiting game *2026-07-10* The load time to phone is very slow. Every time I check the person has already left the area. ### 1/5 — Horrible app for good camera *2026-05-25* From reading reviews this app was marginally better before an update. It now Takes forever to load, and you got a 50 percent chance you'll have to refresh (pull down) to change from "add device" screen to show your camera(s). The app is extremely sluggish once it accesses your camera. It'd be totally awesome if you people would fix the app and stop breaking things! ### 1/5 — FIX NOW… DAMNIT *2026-05-25* When I open the app it just loads and sometimes it will tell me to add a new device even though I’ve been using the same device for almost a year now **Developer response:** Hi gettingannoyed512, Thank you for being a loyal user for over a year. We highly value your feedback. For faster communication and a prompt solution to your issue, please reach out to our support team at support@cannycam.net. Kindly include caseID: CC0525 in your email subject line so we can look into this and follow up right away. Thank you for your patience! ### 1/5 — Slow *2026-05-21* Aplicativo lento, se precisar ver algo com urgencia nao vai conseguir ### 1/5 — App not working *2026-04-22* App not working ### 1/5 — NEEDS TO BE FIXED *2026-04-14, version 13.3.3* When I open the app it just loads and sometimes it will tell me to add a new device even though I’ve been using the same device for almost a year now ### 1/5 — Camera does not open *2026-04-14* It doesn’t open no matter how many times I’ve restarted the app. ### 1/5 — App not working properly. *2026-03-12* App keeps saying check your internet connection. Internet is fine both mobile data and WiFi. Installed and reinstalled numerous times. Unable to get any support through app developer. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent little cameras for the price *2026-08-09* I really enjoyed having these cameras. I have one in my backyard to watch the wildlife. I have another one at my front door to let me know when deliveries are there. They work very well for me. ### 5/5 — Super easy and simple *2026-01-13* It has all the functions needed to utilize the camera. It’s perfect ### 5/5 — 使いやすい！！ *2025-09-24, version 12.8.1* 操作がとても簡単で、初心者でもすぐに使いこなせます。複数台のカメラを同時に管理できる点も便利です。アプリ自体は無料で利用でき、もし必要であればクラウド保存サービスのみ別途課金というシンプルな仕組みになっています。 2年間使用していますが、動作も安定していて、不安に思うような盗聴リスクなども一切感じませんでした。一部の方が過敏に心配されているようですが、実際の使用感はとても快適で安心できます。これからも安心して使い続けたいアプリです。 ### 5/5 — Works great *2025-07-20* Have been using it for a year to monitor my elderly father in a different country. ### 5/5 — 素晴らしい *2025-07-08, version 12.6.1* トラブルが生じても、オンラインのチャット上では迅速に対応していただき、個別に解決していただけます。これは私の経験なんで何度もしていただいています。 完璧は人間無理ですが、常にフィードバックを反映していただいてるので、私は感謝しております。 アップデートも直近でもありましたし、今後も使用していきたいと思います。今後ともよろしくお願いいたします。 ### 5/5 — Works great *2025-06-23* Clear screen ### 4/5 — Ok *2026-07-21* The app is really good. The camera has high-quality but you probably don’t wanna stall notifications because you’ll get spam notifications from you moving at night if it’s in your room so you probably just don’t want to like turn on the notifications and plus it all like send you notifications when there’s not even something moving so probably just don’t install it but this is good. ### 4/5 — Detection area *2025-12-28* It works fine. But would be great if the user can define motion detection area. ### 3/5 — pls update *2026-06-23* works- sometimes. 70% of the time when i click on a camera to view, portrait view will stay for a second then boot you back to the main screen. i have to open and close the app 2/3 times for it to work, pleasee fix ### 3/5 — Doesn’t work on iPad *2026-02-26* No video is shown --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*