# Canon Camera Connect — user reviews

> 1,760 indexed App Store user reviews of Canon Camera Connect by Canon Inc., rated 4.80/5 from 140,039 ratings.

- Source: https://appshunter.io/ios/app/canon-camera-connect/id944097177/reviews
- App overview in markdown: https://appshunter.io/ios/app/canon-camera-connect/id944097177.md
- Rating breakdown: 5★ 124,519 · 4★ 7,285 · 3★ 2,625 · 2★ 1,244 · 1★ 4,366

## What do users think of Canon Camera Connect?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient photo transfer
- 💡 Remote shooting feature
- 🚀 Fast photo transfer

**Cons**

- 🐛 Connectivity issues
- 🐛 Unstable connection
- 🐛 Frequent disconnections
- 🐛 Difficult to set up
- 🐛 Laggy performance
- 🐛 Unreliable app

**Commonly reported bugs**

- App crashes after updates
- Unable to register new cameras
- Photos not transferred sequentially
- Fails to detect surrounding WiFi networks
- Bluetooth connection not working as expected

**Most requested features**

- Add support for RAW file transfer
- Improve GPS geotagging functionality
- Implement background photo transfer
- Add intervalometer feature
- Allow remote lens focus control

## Newest reviews (12 of 1,760)

### 3/5 — Directions and help

*2026-08-23, version 3.5.30*

I ran into connection problems and it was difficult finding assistance or information.

### 2/5 — If only it was consistent..

*2026-08-21, version 3.5.30*

Disconnects over and over again, and you have to continue to establish connection, and deselect pictures to download. When it works it’s great, when it doesn’t it is so frustrating it makes me regret asking for the camera. Please fix this app! 2 stars for almost getting it..

### 2/5 — Need improvement

*2026-08-19, version 3.5.30*

Truly ghastly interface and slow downloads.  No support for lens firmware. The bad adds up fast

### 1/5 — Optional

*2026-08-12, version 3.5.30*

I’ve had this app and camera for years with no issue and suddenly I can’t connect my camera to my phone because of no internet connection I can’t seem to be able to fix it. Part of the reason I got the camera wast the easy way to drop pics formy canon power shot camera and now it’s not working. Why?! Hate you and cannon useless idiots

### 2/5 — Failure

*2026-08-12, version 3.5.30*

Used to work reasonably well if clunky and quite slow. I mainly use for uploading photos to iPhone. Following software update to camera (R6ii) I can’t connect to phone through either Bluetooth or WiFi.

### 2/5 — A total pain in the neck if you use multiple bodies

*2026-08-12, version 3.5.30*

This app is a nightmare to get synced with different Canon bodies. You just get it working with one and then try another and it simply won’t recognise it. Registering bodies and logging onto Canon is a pain in the neck. Others do it much better. Canon, please, please just make this plug and play for all EOS bodies.

### 4/5 — 4

*2026-08-11, version 3.5.30*

Easy to download photos, a little slow but thats expected. The app randomly loggs me out though.

### 1/5 — App is not working

*2026-08-10, version 3.5.30*

It doesn’t let me connect my camera through Bluetooth and it acts up

### 1/5 — Band process to transfer pictures

*2026-08-09, version 3.5.30*

You guys needs to created an easier process to transfer the pictures from the camera to the phone

### 3/5 — Не работает

*2026-08-09, version 3.5.30*

После обновления на версию 1.7.0 перестало работать приложение,просто выкидывает

### 2/5 — Always a problem with downloading long videos

*2026-08-09, version 3.5.30*

The title says it all

### 1/5 — Untrustworthy

*2026-08-09, version 3.5.30*

This app now requires you to create an account to use it. It did not require this before. I believe this is probably to collect your personal data. Not a cool way to treat customers who have spent thousands of dollars on your products.

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs updating very lagging

*2026-08-25, version 3.5.30*

The camera app is extremely laggy on my SX70 hs when using live view it wasn’t like this before the latest update it made the app laggy on my iPhone 17 Pro max on iOS 26.6.1 please fix we have over 650 download and 250mbps upload speed PLEASE FIX thanks.

### 1/5 — Bad experience

*2026-08-23, version 3.5.30*

I have used this app for years with few issues, but today, after getting a new phone and having to use an updated version of the app, the experience was awful. The app kept disconnecting from my camera. And twice, after I spent 10-15 minutes selecting photos that I wanted to download to my device, the app forced me into my settings page and required me to grant full access to all of my photos. First, It’s never required that before. Second, each time it forced me into my settings, it disconnected from the camera and lost all the images I had just selected for download. VERY DISAPPOINTING. And of course there is no way to share feedback with Canon via the app itself. Grrr.

### 1/5 — all pics got deleted

*2026-08-22, version 3.5.30*

i had thousands of pics on there and they got lost in the transferring process

### 1/5 — 👎👎👎👎👎👎👎👎👎

*2026-08-20, version 3.5.30*

Let me use your app without an account. Was possible before. Thanks.

### 1/5 — Needs an account

*2026-08-19, version 3.5.30*

I don’t want to create an account with cannon I just want to connect to my camera and get my pictures

### 1/5 — Useless

*2026-08-17, version 3.5.30*

Camera tries to pair but can’t find the iPhone
.

### 1/5 — Horrible app

*2026-08-16, version 3.5.30*

Why in the world does Canon lock users out. I really do not like that I have to have an account to use the app. This is a horrible experience

### 1/5 — Unsatisfied

*2026-08-16, version 3.5.30*

It’s hard to connect to app. Constantly having to delete WiFi and reconnect. (If that works)

### 1/5 — Essentially useless

*2026-08-16, version 3.5.30*

The previous canon app was solid. Ever since everyone had to switch over to this one it basically continues to crash on the file transfer screen.

### 1/5 — WiFi connection

*2026-08-15, version 3.5.30*

It won’t auto connect to my new phone like it did on my old phone….very annoying, i have to redo the whole WiFi connection each time.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-08-26, version 3.5.30*

No clutter, straightforward. Great app

### 5/5 — ਫੋਟੋਸ

*2026-08-24, version 3.5.30*

ਗੁਡ

### 5/5 — Cámara de mis sueños

*2026-08-21, version 3.5.30*

5

### 5/5 — It’s Finally Great

*2026-08-18, version 3.5.30*

App seems to work much better than before. It’s responsive and extremely fast, great improvement made!

### 5/5 — Craftygirl 8

*2026-08-17, version 3.5.30*

Love the app

### 5/5 — Great

*2026-08-10, version 3.5.30*

This is great I love

### 5/5 — .

*2026-08-10, version 3.5.30*

Really useful for my videography

### 5/5 — Brilliant App

*2026-08-09, version 3.5.30*

Fits like a glove with all the canon cameras I have
Well worth it

### 5/5 — Easy peasy

*2026-08-02, version 3.5.30*

I love how easy the app is to maneuver, simple quick and easy

### 5/5 — Just great

*2026-07-29, version 3.5.30*

So efficient the quality always comes out great it’s really really good as all I have to say once in a blue moon you’ll have a little problem. The reason I’m saying a blue moon is cause I never had a problem yet and I’ve been using it for three years.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
