# Canon CameraWindow — user reviews > 211 indexed App Store user reviews of Canon CameraWindow by Canon Inc., rated 2.62/5 from 140 ratings. - Source: https://appshunter.io/ios/app/canon-camerawindow/id501009725/reviews - App overview in markdown: https://appshunter.io/ios/app/canon-camerawindow/id501009725.md - Rating breakdown: 5★ 35 · 4★ 13 · 3★ 18 · 2★ 12 · 1★ 62 ## What do users think of Canon CameraWindow? Overall sentiment: negative **Pros** - 📸 Easy photo transfer - 🌍 Useful GPS tagging - 🤳 Remote shooting capability **Cons** - ⚠️ Connectivity issues - 🔄 Unreliable app performance - 🔍 Lacking advanced features **Commonly reported bugs** - App not compatible with iOS 8 and newer - Frequent connection failures - Slow transfer speeds **Most requested features** - Update app for iOS 11 and newer - Add option to delete photos from camera - Improve image quality of transferred photos ## Newest reviews (17 of 211) ### 3/5 — Update update update *2021-01-09, version 1.5.1* Can’t use it anymore without update:( ### 2/5 — Please update *2018-12-23* This app worked fantastic until it stopped being supported by the update. In order to download my photos I need to be able to use this app. I love this camera and I really hope it gets updated. ### 4/5 — Update the app please! *2018-08-27, version 1.5.1* This app is amazing and I’ve been using it since I got my G7X two years ago but i have just updated my iphone and I can’t use the app anymore! Getting a message saying the app is not compatible with iOS 11 and the developer needs to update the app. Please update as soon as possible as I use this app on an almost daily basis and now can’t use it at all >.< ### 3/5 — Please update your app!!! *2018-06-25* I like to access my camera using my phone to select pictures to share with my family and friends. It is one of the main reasons that I purchased this camera. Please upgrade your app so people can continue to use this wonderful feature! ### 2/5 — Disappointed. I used to love the app *2018-06-25, version 1.5.1* The app has not been updated for iOS 11.0. Now I can’t download great pics from my camera. Very disheartening. Please update. ### 1/5 — Camera Connect Flunks *2018-03-31* I would have liked to give 0 stars. I gave yet to get Camera Crappy Connect to work, only been trying about 2 months! Camera Window worked every single time, effortlessly! I finally called Canon......Couldn't get it to work via their instructions either. Tech finally decided I have too many pics on myv camera, therefore it won't connect. Funny, I had same number of pics when using Camera Window. By now, I must conclude that I no longer have a camera with wifi. Thank you Canon for needlessly screwing up a good thing!!!! ### 1/5 — Please update *2018-03-28, version 1.5.1* Best app works amazing but my camera is now use less PLEASE UPDATE ### 1/5 — Please Update this App *2018-03-04, version 1.5.1* I have tried to download and view my photos directly to my iPhone and it’s not supporting the current iOS. Please update your app so it compatible. It really sucked having to download my photos to my laptop then emailing myself the photos. ### 1/5 — iOS 11 *2018-02-14, version 1.5.1* Can you please update this to iOS 11?? It’s the only thing I use to get pictures off of my camera ### 3/5 — Please update app *2018-02-11, version 1.5.1* I have iOS 11 on my iphone and cannot use the app until the developer updates the software Please update! ### 3/5 — Needs to be updated *2018-01-31, version 1.5.1* I love this app but it isn’t updated for iOS 11 so I can’t use it anymore. ### 3/5 — Canon update needed *2018-01-29* I LOVE LOVE my powershot camera! I’ve taken thousands of pictures with it and LOVE it! I downloaded the apps to use my iPhone to view pictures right from the phone. Now the iPhone has updated to a newer version and it’s not supported anymore. So I have to physically insert the memory card into my desktop to transfer pictures to my photo apps there. This is not cool. Also I never figured out how to use the camera/phone link anywhere else but my Home WiFi. Without the necessary update I don’t use my camera quite as much now. I just use my iPhone. Sad. Could you please catch this app up to the newer iPhone iOS? Please and thank you. Betty Jo Harmon ### 1/5 — Update for new IOS!!! *2018-01-20, version 1.5.1* I can’t use this App without the new IOS update for iPhone. Please update this app. ### 1/5 — Needs an update *2018-01-18* It was a good app and I could download my pictures without a problem. But when I updated my iPhone to iOS 11 it is no longer combat able with my iPhone. Please update so it will allow me to download my pictures again. ### 1/5 — Please update the app to iOS 11 *2018-01-11, version 1.5.1* I am very disappointed that when I updated my iPhone and I couldn’t load any of my photos from my camera! I just bought my canon camera only 2 years ago!! I don’t want to spend more money on another camera in which I have a great camera already! Please please please Canon update your app!! Thank you!!! ### 1/5 — Needs to update *2018-01-08, version 1.5.1* Doesn’t work with the new Apple update iOS 11 ### 1/5 — Not updated. *2018-01-03, version 1.5.1* It’s sad the developer hasn’t updated the app. It’s non-functional which makes me unable to connect my $600 camera to my phone. What a waste of a purchase. ## Most critical reviews (10 lowest-rated) ### 1/5 — Loved it—Needs updated! *2019-02-13, version 1.5.1* I cannot use this app either of my devices now. Need to update iOS ASAP! I have no problem with changing my review when this is done. But right now it’s not even a one star. But that’s the lowest I can give it. ### 1/5 — It’s over a year. Please update *2019-01-28, version 1.5.1* Hi canon, It’s been over a year I can’t use this app. You will lose customers. This is taking way to long. ### 1/5 — Please update app *2018-11-30, version 1.5.1* Please update the app to be compatible with the iPhone updates. This was the main reason that I purchased this camera initially. ### 1/5 — No update *2018-09-30, version 1.5.1* This app will not work with IOS 11. It needs an update! ### 1/5 — Update please *2018-09-22, version 1.5.1* Will not run past iOS 10. ☹️ ### 1/5 — iPhone *2018-09-09, version 1.5.1* App used to work fine, but no longer works with new iPhone updates. Frustrating!!! ### 1/5 — PLEASE! *2018-07-10, version 1.5.1* make an update for ios11 already i’ve been waiting months!!!!!!! i haven’t used my camera at all i’m a 16 year old girl i don’t know how to get the pics off any other way!!!! ### 1/5 — Fine till it didnt work with update *2018-05-05* I loved this app. I was able to take photos on my camera and immediately download them onto my phone. However i can no longer do that because the app is not compatible with IOS 11. Very disappointed. ### 1/5 — Still no iOS 11 fix *2018-04-24, version 1.5.1* Canon, get with it, what’s going on? No fix still, I’m very disappointed. ### 1/5 — Needs to be updated for iOS 11!!! *2018-04-21, version 1.5.1* As big as canon is this is amazing that they can’t keep up with technology! Please update this app or add support on your other app for g16 camera! ## Most praised reviews (10 highest-rated) ### 5/5 — Please Update!!!! *2018-12-04, version 1.5.1* Used to love this app but now I can’t use it!! Please Update ASAP!!!! ### 5/5 — Frustrated with Canon! *2018-08-07, version 1.5.1* Just like all the other customers who have posted on this site, I am really annoyed that Canon is too LAZY or indifferent to upgrade their software! If you want people to ever buy a CANON product again, you need to maintain each devices connectivity! I like my PowerShot 340HS, but have lost the ability to upload my pictures to my I-pad! ### 5/5 — Can’t use it anymore?! *2018-02-25, version 1.5.1* Can you please update the app! It won’t let anyone with iOS 11 use it any longer.... :( ### 5/5 — Great until closed *2017-12-20* I️ loves this app and it paired with my camera so quickly now the new one doesn’t connect period. Please bring back this app so much more efficient ### 5/5 — PLEASE UPDATE *2017-11-26, version 1.5.1* I need this app in order to post and share my photos and it is NOT compatible to iOS 11 pleaseeee ### 5/5 — update *2017-11-16, version 1.5.1* please update for IOS11 ### 5/5 — Please update for iOS11!! *2017-11-08, version 1.5.1* This is the best app to use with my camera, please update it to work with iOS 11!! ### 5/5 — Require updating the canon CW *2017-10-15* Dear Sir, Would you mind updating the canon CW apps in order to be able to connect my camera to the iPhone with the newest version iOS 11? As I newly updated my iPhone and unfortunately I couldn’t upload the photos through the canon CW apps anymore. Please do your best to update it. I am looking forward to hearing from you. Regards, Nina Matta ### 5/5 — Please update this app for iOS 11 users!! *2017-10-08* Update it please because now I can’t use it for my photo transferring :(! It worked good not it doesn’t ### 5/5 — Awesome sauce. *2015-08-15* Works great. I use it regularly with my 6D. The remote shutter is great for long-exposure shots. Photos transfer easily to phone for posting to social media. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*