# Canopy Parking — user reviews > 44 indexed App Store user reviews of Canopy Parking by netPark, LLC, rated 1.20/5 from 38 ratings. - Source: https://appshunter.io/ios/app/canopy-parking/id1128625418/reviews - App overview in markdown: https://appshunter.io/ios/app/canopy-parking/id1128625418.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 34 ## Newest reviews (18 of 44) ### 1/5 — can’t login *2019-05-17, version 3.6.12* Can’t use the login that works on your website ### 1/5 — Doesn’t Work At All! *2019-04-24, version 3.6.12* Don’t download, can’t even make a reservation. Trash. The website is also awful which is frustrating. ### 1/5 — Functionality is very limited, not useful *2019-04-06, version 3.6.12* Most screens freeze and the app will lock to where you have to reset to close. You can’t email receipts from the app - what’s the point in providing them if you can’t extract them? The buses rarely can fit all the people waiting to go from the airport to the lots, so an accurate shuttle location would be helpful. Since there is no signage at the airport or on the island, this function would help not feel just lost until you happen to spot one of the shuttles. It does not feel like there is a customer centric approach with Canopy anymore. ### 1/5 — Still Useless *2018-12-26, version 3.6.12* Tried to use the & website at least twice per year for 3 years now never having success (including two separate attempts today). Wish Canopy could have hired a decent app builder by now. But I’m giving up, and will try the new facility just to the east. ### 1/5 — Almost never works *2018-11-28, version 3.6.12* Rarely opens. This technology is just like their vehicle technology. Rarely works. ### 1/5 — USELESS APP! *2018-11-06, version 3.6.12* Used to be nominally useful but now it’s just taking up space on my phone. 1. Why would I create a new reservation by going into “reservation history” menu?!!?! 2. Pick a Lot: Options are “website 1” or ?Website2” - don’t sound like Lots to me. How about you? 3. Enter a new credit card? Forget it. It will never work. 4. Call for a pickup? Fat chance... you’ll stay out there until hell freezes over (or at least YOU will). The only function that it serves is holding a digital version of your parking card. And even that will probably break in the next release. PHOOEY! ### 1/5 — Need location services on —-WHY? *2018-10-11, version 3.6.12* So I eventually managed to get past the splash screen, but the only way the app seems to function for me is by having location services turned on. Why would they possibly NEED to know where I am so that I can check my reservations, or use the bar code ? On an “optimistic” day I think of this as a programming oversight, on less good days I have to wonder what they do with the tracking data! I will just keep printing passes for now! ### 1/5 — Useless. Doesn’t do anything *2018-06-13, version 3.5.8* The app has a login screen connected to the canopy airport parking site but there is nothing else. The app has no functions other than logging in and displaying the app icon. Useless. ### 1/5 — Broken *2018-06-12, version 3.5.8* After login screen just says welcome. Can no longer access card with bar code or reservations or anything. ### 1/5 — Literally useless *2018-06-01, version 3.5.8* Unfortunately, huge problems and bugs, including not launching most of the time. In addition, even when it launches, the shuttle locations are wrong, calling a shuttle with it does nothing, and none of the other features work, either. No app is better than one that simply fails, and that's what this one does. Zero stars. ### 1/5 — No way to reserve a spot using the app *2018-05-12, version 3.5.8* Pull up the app and enter requested reservation dates, then what? No submit button so you can’t reserve a spot. ### 1/5 — Doesn’t show anything more than a splash screen *2017-12-09, version 3.5.8* It just displays the splash screen forever. ### 1/5 — App broken on iOS devices *2017-11-28, version 3.5.8* The app opens to a blank screen on iOS devices versions 10 and 11. Old version wasn’t loading fully and update now just stops on the opening screen. We live in the Colorado front range which is full of software companies. This shouldn’t be hard. ### 1/5 — Poor redesign *2017-11-25, version 3.5.8* App no longer has info about shuttle pickup, no shuttle locator, etc. Freezes on entry screen. Design is not aesthetically pleasing anymore either. ### 1/5 — Still broken *2017-11-01, version 3.5.8* Still freezes on launch. ### 1/5 — Update: Broken Again *2017-08-30, version 3.5.0* Update: Broken again. The major redesign broke the app entirely. It now freezes on the load screen. Was waiting for an update to see if it fixed it. Sadly, it didn't. Beginning to think you should give up on the app and just focus on parking. Update: Still not perfect (single sign-on would make that happen), but working well for me now. Original: Great idea in theory, but not ready for prime time. Your frequent parker account login doesn't work, so when you try to create an account to login it gives an error. And I'm not sure why you need to login to see where the buses are. Hope it gets better (quickly). ### 1/5 — New app fails to open *2017-08-11, version 3.4.2* Exactly what the title says. The new app shows a company logo and stalls at that screen. Using iPhone 6 with latest iOS. ### 1/5 — Can't sign in using any of my long established credentials *2017-04-12, version 1.6* I guess everyone is having the same issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating! *2025-11-19, version 3.7.3* Registering in App hangs and never returns. Must enter a Credit Card just to register. Website says there is support for ApplePay, but never presented as an option. ### 1/5 — Is this a joke ? *2022-02-28, version 3.6.12* Select location for the parking reservation and it only says “website.” ### 1/5 — Absolute Garbage *2021-07-30, version 3.6.12* When you sign up every field is required. I don’t have a work phone number or a second address line. Don’t use this app. ### 1/5 — Seriously? *2020-12-19, version 3.6.12* Seriously....it’s 2020. Why can I not add this to it apple wallet? Also the app is a joke. ### 1/5 — Don’t even bother *2020-06-23, version 3.6.12* So I signed up for my online account on my computer and can login fine there, but can’t login with the app! With all these negative reviews it’s a shame Canopy doesn’t care enough to put out a useful app. ### 1/5 — Very poor app *2020-02-26, version 3.6.12* Doesn’t show your reservation. Has a place to save your parking spot, but it doesn’t work. Don’t bother with this app. There are a lot of newer parking businesses at DIA. Look around. Agree that Canopy isn’t what it used to be ### 1/5 — No location *2020-01-14, version 3.6.12* Location says website and website2. Cannot change to anything else and therefore cannot make a reservation. Seems that Canopy has given up on this app. ### 1/5 — Doesn’t work *2020-01-06, version 3.6.12* Never gets past the initial screenshot ### 1/5 — Baffling... *2019-11-26, version 3.6.12* I have tried to use the website to create a reservation and redeem free parking. This does not appear to be possible. It seems that I can reserve parking only, but have no way to redeem earned free days. I then tried to accomplish the same task with the app. After entering dates/times, it requires a location. I select the location (website or website 2), then receive an unintelligible error msg. The app appears to be useless. I don’t understand why these tasks cannot be performed via the website or the app. ### 1/5 — No option for “Sign In” *2019-10-17, version 3.6.12* There isn’t an option for you to sign in if you already have an account with Canopy Parking. Your only option is to create a new account. ## Most praised reviews (2 highest-rated) ### 3/5 — Shuttle gps location *2026-01-08, version 3.7.3* Next update how about a view of shuttle locations ### 2/5 — No shuttle info *2017-12-20, version 3.5.8* Update December 2017: Tried to use the app and it would not open. I finally deleted it and downloaded it again. This time it opened so it does work. However, having not used Canopy for a year my prior account info no longer works. Secondly the app does not show shuttle bus information anymore. That was what I wanted it for. Up I upgraded it to 2 stars as technically it does work but for me it is still pointless. After all, how difficult is it to have a GPS locator update a bus position over cellular so a position can be put on a map? Really now? December 2016: Got an email about Canopy's new app. As I'm about to go on a trip today I decided to download it. First you have to register to use it. Why? I only want to use it to see where the shuttles are. Secondly when trying to register I just get a connection error so I can. Hence I can't use it. Pointless! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*