# Cansai — user reviews

> 4 indexed App Store user reviews of Cansai by Tenkai GmbH, rated 3.67/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/cansai/id6757304350/reviews
- App overview in markdown: https://appshunter.io/ios/app/cansai/id6757304350.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — Where did my Canton go?

*2026-05-13*

Transferred Canton off of Cansai wallet. It never made it to my external wallet. The Cansai app does not show any transaction history so I can not track where my Canton went to. There is no customer service contact.

### 1/5 — Buggy

*2026-01-16*

After the wallet activated and functioning, a few days later after trying to open the app.  It ask to activate again and then error out saying the wallet was already activated.  Deleted and redownload the app, get the same error.  Glad I didn’t transfer any CC into the wallet yet.

**Developer response:** This seems to be a isolated case releated to your device. Could you please try with a different apple device and dowonload the app.

If you experience problems still, please contact our support. We can even help you with the current issue.

### 5/5 — Works well with all Cantons feature

*2026-01-26*

Was able to trade on Tradecraft using Cansai. Even the LP tokens work. Slick interface.

### 5/5 — 2FA

*2026-01-26*

The user interface is great. I just really wish that it had two FA such as biometrics for an extra layer of security. I don’t like that the app just opens when pressed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*