# Cantaloupe Go — user reviews

> 24 indexed App Store user reviews of Cantaloupe Go by Cantaloupe Systems, rated 1.93/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/cantaloupe-go/id1538608789/reviews
- App overview in markdown: https://appshunter.io/ios/app/cantaloupe-go/id1538608789.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 4 · 2★ 4 · 1★ 24

## Newest reviews (8 of 24)

### 1/5 — Cannot add funds

*2023-10-24*

This app will not allow me to add funds to my account. I select the amount and no option to pay appears. 

Otherwise it would be a very efficient app to have!

### 1/5 — Download

*2023-08-14*

How come approximately every 6 months the app freezes and the only way to in freeze it is to delete and reload the app again.
This has happened numerous times .

### 1/5 — Awful

*2023-07-29*

Kiosk is a week old and has been down for over half that time. The app doesn’t allow you to add money to your account. You click the amount, minimum of $15 btw, and it does nothing else. The website is the same way, click add funds on the website and nothing happens. App won’t let you pay with Apple Pay. Overall the kiosk, the app and the website is trash. The company is 100% trash.

### 1/5 — Useless

*2022-08-11*

I can’t add funds to my account. When you
Tap add funds and choose an amount, nothing happens!

### 1/5 — Annoying system

*2021-11-27*

The credit card reader broke at our location, so the app was the only way to purchase items. The minimum amount to fund your account is $15 (I’m only buying snacks), which is way too ridiculous so I ended up not buying anything. There should be a method to check out directly using a credit card/Apple Pay (which is how it is in person at the kiosk), without keeping your account funded, or allow us to fund your account with custom amounts with no minimum.

**Developer response:** Good morning, Is your location still having credit card issues? If so, please send an email to contact@tkc32m.com and we can location specifics to help get that credit card reader back up and running! For deposit limits, please reach out to us at contact@tkc32m.com and we can look into the account specifics. Thank you. Three Square Market Support

### 1/5 — Doesn’t work at all

*2021-11-17*

Either just spins trying to log in or returns unable to log in message. Have deleted and reinstalled several times, updated password online, tried from different locations. Simply doesn’t work.

**Developer response:** Good morning, Are you still having issues logging into your account? Please let me know if there is anything I can do to help. If so, please send an email to contact@tkc32m.com. Through email, we will be able to locate your account and assist with resolving your issue. Thank you. Three Square Market Support

### 1/5 — Nothing works

*2021-07-07*

Kiosk doesn’t work. 
App doesn’t work. 
Customer service email doesn’t work.

**Developer response:** Version 3.2.0 of the app had the incorrect support email address listed. We're sorry that this caused issues for you. The correct email address for support is contact@tkc32m.com. If you are still having issues with either the Kiosk or the App, please reach out to us. We would love to help. Three Square Market Support.

### 1/5 — Garbage system!

*2021-06-04*

Absolute garbage. Put $5 in at my work and the darn thing ate my money and never put money on my account. In addition, the app only lets you put a minimum of $15 on your card. I’m buying snacks, not a full course meal for lunch!

**Developer response:** Good morning,

Are you still having issues loading funds onto your account?  Please let me know if there is anything I can do to help. If so, please send an email to contact@tkc32m.com. Through email, we will be able to locate your account and assist with resolving your issue.

Thank you.
Three Square Market Support

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible Design

*2026-01-08*

Location services do not function correctly for finding markets, and the only option for finding your market manually is to select your country and state and scroll through an incomplete STATEWIDE list. This UI is godawful on every imaginable scale.

### 1/5 — Kiosk is down

*2025-08-25, version 3.14.3*

Can’t add funds fix your app

### 1/5 — Does not Function

*2025-08-25*

The reader at my location wasn’t working so the only way to pay was the app. I download it and attempt to insert cash. I click the amount and then it goes to a screen that says that number and nothing else. Impossible to use if I can’t even put in money. What’s the point? Fix your app.

### 1/5 — Need my market for kiosk

*2025-06-05*

Can I please get my marker added to location to use this app as it’s been over 6 months

### 1/5 — tedious

*2025-03-03, version 3.14.3*

why is there no option to save credit/debit card information? you have to input card number, address, email, etc every single time you reload your account. stupid

### 1/5 — Trash

*2024-04-10*

Im trying to use the app like I always have before and since the update i cant see anything it doesn’t show any items. It keeps giving me the same tutorial every time i open the app even though i already pressed the got it button

### 1/5 — Cannot even create an account

*2024-02-21*

I tried 10+ times creating an account last year, but could not get it to work. They changed names, and I thought maybe it would be different. Nope still same old garbage with a different name. Have tried to make account again 5x and it just doesn’t work.

### 1/5 — can’t even log in now

*2024-01-22, version 3.8.0*

App updated from the Market 3 Square and now I cannot login using my old credentials and it will not let me reset my password- keeps saying “code incorrect” even though it is the exact same code they send!! I had leftover funds on there and now I cannot access them. Absolutely horrible.

### 1/5 — No point in the App

*2024-01-19*

I can’t even fund my account on the app. I select a deposit amount, and it turns grey and does nothing. Doesn’t give me the option to enter payment info, nothing. If I can’t find my account with the app then what’s the point of having it?

### 1/5 — Not letting pay on the app!!!

*2023-11-08*

The website is down and the terminal to pay is down and when go to add money it only gave me the option to add $15 minimum!!!!!just let me use Apple Pay I don’t always want to come back here I avoid this anyways!!! Not cool man I’m parched from working in the sun I want something to drink and snack on!!!! Nobody can get access to this not even with the app!!

## Most praised reviews (6 highest-rated)

### 5/5 — Has Potential

*2024-07-19*

The cooler owner absolutely must make sure it’s set up properly on the backside and it’ll serve its purpose.  Could use a serious interface overhaul though.

### 3/5 — Ok but can’t add money to acct

*2023-10-13*

App is ok.
Can buy from app for convenience. In office I will go ahead an purchase before I go to vending, then I just grab and go. 
Can check prices
But
The con is that it won’t let me add money to the acct from app. The ability is there but when I choose an amount to add, it shows it but no button to actually add the money.
This is the main feature I would use app for.
Needs a few improvements.
Photo of product would be good as well. But that’s a plus.

### 3/5 — Almost there

*2021-08-03*

Neat, but could use some improvements. Barcode login does not seem to work, balances added in cash from the terminal don’t appear in account on app, and would be nice if there were item pictures instead of the generic light grey drink cup pic.

**Developer response:** Thank you for the feedback! We are constantly trying to improve the experience for our users. This includes working with our market operators to add images for their products. Barcode login was unreliable in version 3.2.0. This has been fixed in the newest version (3.2.2). Also, I'd like to help you with your cash deposit issue. If you send an email to contact@tkc32m.com, we can look up your account get that fixed for you.

### 2/5 — Horrible Buggy App

*2024-07-25*

App doesn’t always load all the options and makes it difficult to change or update information.

### 2/5 — Number pad won’t go away

*2024-02-01*

After putting money in my account in the app, the number pad that pops up (after using PayPal) doesn’t go away. I have to force close the app before I can actually make a purchase. 
The tutorial messages in the app also won’t stop ever since the app changed names, I’ve gone ahead and followed all of them twice and they still pop up

### 2/5 — The app doesn’t communicate with the website.

*2022-01-21*

When we try to transfer item from warehouse to store with the inventory check, it doesn’t subtract the item from warehouse but it add item to store. Also, there is not a way to put item back to warehouse when we do the inventory check. It just so inconvenience.

**Developer response:** Good Morning, In order to get a resolution to this problem we would need to get some additional information. What store and operator do you work for? If you could please let us know at contact@tkc32m.com we would be happy to work towards a resolution! Thank you, Three Square Market Support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*