# Canticos Bilingual Preschool — user reviews

> 78 indexed App Store user reviews of Canticos Bilingual Preschool by Encantos Media Studios, Inc., rated 4.00/5 from 206 ratings.

- Source: https://appshunter.io/ios/app/canticos-bilingual-preschool/id1519515456/reviews
- App overview in markdown: https://appshunter.io/ios/app/canticos-bilingual-preschool/id1519515456.md
- Rating breakdown: 5★ 136 · 4★ 10 · 3★ 13 · 2★ 12 · 1★ 35

## What do users think of Canticos Bilingual Preschool?

Overall sentiment: mixed

**Pros**

- 🎓 Excellent bilingual learning content in Spanish and English
- 🎨 Beautiful, colorful, and engaging design with adorable characters
- 🎵 Catchy songs and nursery rhymes that kids love
- 📚 Interactive books with read-along features
- 🎮 Educational games that teach numbers, colors, letters, and shapes
- 👨‍👩‍👧‍👦 Culturally relevant content for bilingual families
- 🌍 Inclusive representation of diverse races and traditions
- 📱 Easy to navigate and user-friendly interface
- 🎭 Beloved characters that children connect with
- ⏸️ Safe, ad-free content for children

**Cons**

- 💰 Expensive subscription model with no free content
- 🚫 Misleading 'free' app that requires paid subscription
- 🔐 Login and account access issues preventing users from using paid service
- 🐛 Frequent app crashes and glitches
- 🔊 Sound/audio not working on iPad and other devices
- ⚠️ Games lack variety and become repetitive quickly
- 🎮 Games are too simplistic for advanced learners
- ⏱️ Slow app loading times
- 🎯 Games move too fast for young children
- 🔄 Lack of regular game updates despite promises
- 📺 Bulk of content is just videos, not interactive games
- 🎬 Videos available free on YouTube, reducing app value
- ⭐ Star rating system creates unnecessary dopamine rewards
- 📱 Lock screen override issues during video playback
- 🔌 No sound without headphones on some devices

**Commonly reported bugs**

- Login failures and account access issues
- Audio not working on iPad and mobile devices
- App crashes on startup or during gameplay
- Infinite loading screens (3 chicks loading screen)
- App freezes and requires restart
- Glitches causing need to restart app during games
- Lock screen not overriding during video playback
- Incompatibility with older iOS versions and devices
- iPad Pro compatibility issues
- App won't work after updates
- Slow loading and performance issues
- Sound only works with headphones on some devices

**Most requested features**

- Android app availability
- Kindle Fire compatibility
- More advanced educational content for older/advanced learners
- Additional game variations and monthly updates
- Ability to actually play instruments in music games
- Critical thinking games
- Adjustable game speed settings
- Remove or make star ratings optional
- Free trial or free tier with limited content
- Improved app performance and stability

## Newest reviews (13 of 78)

### 3/5 — Buggy.  We can’t log in or get response from support

*2026-03-28*

We loved this app and my kids have been begging for it but I cannot for the life of me figure out how to get logged in again. I’ve canceled and changed email addresses.  I’ve reached out to support.  We miss you Canticos.

### 4/5 — Reminds me of cocomelon stuff

*2025-09-17, version 2.1.3*

Maybe my dad thinks about it, maybe he doesn’t. But I know what I can do with this app!

### 4/5 — More Advanced Content Needed

*2025-07-02, version 2.1.3*

The app is very well designed and I really like the interactive nature of the books. We used the app through the free trial for my daughter who is just turning 3. My biggest issue with the app is that the game content is far below what my daughter needs. She knows all her numbers, colors, letters, and shapes in Spanish and English. I can see the videos already on YouTube, so there really isn’t a benefit for me to pay to access those and some books. This could be a really great app if there is just a bit more vocabulary content added.

### 2/5 — Must pay to use

*2023-08-12, version 2.1.1*

Can’t even try it without signing up to pay. Looked like it would be cute

### 4/5 — There’s no sound so far

*2023-07-27, version 2.1.1*

We love Canticos!!! Maybe it’s me but is there a trick to the sound? We can’t hear anything yet.

### 2/5 — We LOVE Canticos but…

*2023-05-09*

The app is NOT worth the price. Review from a toddler mom and primary school Dual Language Educator. 

The bulk of it is videos. I do not want need to pay for my child to sit and watch videos. The website mentioned educational games “updated monthly” however, I have not seen any updates to the games.

Remove the star ratings! Young children do not need the added dose of dopamine for completing a game. Also, provide an option for the speed of the bubbles in the games. They go way too fast! 

I really do hope more games are added ( without the star ratings). Games that both aide in language development and key foundational skills such as letter sounds, numbers, patterns, colors, etc. Please add more games that require critical thinking! 

Canticos is great but, so much more can be done with this app.

### 3/5 — Sound Not Working

*2022-10-30, version 2.1.1*

I have this downloaded on my iPad mini and the sound isn’t working at all.

### 2/5 — Cute app, but teases you

*2022-08-12, version 2.0.16*

This app is built upon a wonderful idea, but of course it requires a subscription to play it at all. It teases you by letting you create an account before it states that you need a subscription. Yes, it does say that it’s subscription-based in the app description, but it’s at the very bottom on purpose.

### 1/5 — The app won’t override Lock Screen

*2022-04-25, version 2.0.16*

This app won’t override my Lock Screen, which is different than most other streaming media apps. This makes it such an annoying experience when my kids are trying to watch videos. Completely takes away the experience. Please fix or update.

### 1/5 — Free to download then need subscrition

*2021-10-20, version 2.0.16*

The only thing free about this app is the initial download. There is no free section in the app, except for a 24 hour trial. Looks great but misleading.

### 1/5 — Not Free

*2021-06-20, version 2.0.14*

Why download it, create an account and then get pay walled?

### 1/5 — Not what I expected

*2021-02-08, version 2.0.6*

This game doesn’t translate its either all Spanish or all English. It’s also very slow. The game loads so slowly even I was impatient. Great concept just needs some updating.

### 1/5 — Crashes

*2021-01-25, version 2.0.4*

The app has several issues with our iPads, both are updated (IOS 12.5.1) When we open the app it either crashes or gets stuck in an infinite “3 chicks” load screen. I’ve tried deleting and reinstalling, along with a complete reset with no avail.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not learning

*2026-06-30, version 2.1.3*

There wasn’t a mix of English and Spanish you have to choose which. Teaching stranger danger that it’s because mom will get mad instead of safety is awful. Not sticking around to see if it gets better.

### 1/5 — Thought it was free

*2026-03-12, version 2.1.3*

Have them my email and then was informed I had to pay. Cool idea though

### 1/5 — Had potential

*2025-12-23*

My son loves Canticos and i was excited for this game but sadly it wasn't what i was hoping. the games themselves are fun but often glitch so have to restart the app. Also they get boring quick since they don't have variations for example when it says to pop a bubble in the bathtub game irs always the same letter. it should switch it up  Also for the instrument one it should've let you actually "play" one of the instruments. That's just a few issues. Hoping in the figure it gets updated to add more. Sadly after this month ends I will be canceling since my son loses interest in it quickly.

### 1/5 — Hate it

*2024-06-12, version 2.1.3*

I purchased the one month and created an account but it won’t even let me log in. Try to log out and redo but didn’t get anywhere

### 1/5 — No sound

*2023-04-27, version 2.1.1*

I have been paying for the subscription and the sounds on the iPad isn’t working.

### 1/5 — No sound on app for iPad

*2023-03-16, version 2.1.1*

Can someone assist me with this ? There’s no sound on the app when I download it on my daughters IPAD

### 1/5 — Audio is not working

*2023-02-15, version 2.1.1*

No funciona el sonido de la app

### 1/5 — Esta app no es realmente amigable

*2023-01-24*

La instalé en el iPad de mi hija y nunca corrió, luego lo instalé en mi iPhone y solo puede escuchar la aplicación con audífonos, es cara la aplicación para los beneficios que ofrece.

### 1/5 — Just Make It A Purchasable App

*2022-08-06*

I thought this was going to be free since… it is, and of course I figured there’d be some in-app purchases available but we’d still be able to use a free version of the app. But once you create an account, you can’t actually login without paying something. What’s the point? Just make it an app you have to pay for to save everyone’s time. What a let-down.

**Developer response:** Hi. We give a free 7-day trial so people can check out all of the features and decide whether your little one likes it or not before paying for a subscription. We believe it is important for customers to try it before committing which is why we did it that way. We can't make it free as we do have to pay for our developers to make it great! Hope you understand. Please feel free to email us at help@canticosworld.com if you have any additional suggestions.

### 1/5 — Horrible

*2022-08-03, version 2.0.16*

Everything was horrible make it available on more things and the sound fix it picture horrible

## Most praised reviews (10 highest-rated)

### 5/5 — I love this app!!!

*2022-10-02*

We’re raising our daughter primary in Spanish in the USA and it’s hard to find good educational content that she can relate to! This app is spectacular! Really well made and I love that you can set your primary language to Spanish! Highly recommended!!

**Developer response:** So happy to hear and thank you for sharing your feedback! Use code GRACIAS10 for a 10% discount on the Canticos shop: shop.canticosworld.com.

### 5/5 — A few people gave this game a 1 stars

*2021-10-21, version 2.0.16*

The people that gave this game a 1 star didn’t really like this but I do!🙂

### 5/5 — My kids love this app!

*2021-02-26*

As a parent of 5 kids, I will tell you that education is near and dear to my heart. We don’t speak Spanish as a family but I believe that bilingual education is so important. My kids love this app. This is an app that my kids use everyday and is one that I know is safe for my kids. It’s an app that is teaching my kids. Thank you Encantos for making this app!

### 5/5 — Ben180

*2021-02-26, version 2.0.8*

Great app!

### 5/5 — 20 month old loves this app

*2021-02-03, version 2.0.6*

My daughter is 20 months old is obsessed with the Canticos videos on YouTube so this app is a must! It’s perfect for watching the songs on the go and without the ads too. She doesn’t understand the games yet but she loves the coloring feature. This app saves me every time I cut her nails or like today, at the DMV. Highly recommend!

### 5/5 — The perfect blend of play, education & culture

*2021-02-01*

This app is amazing for preschool-aged kids (and even older kids too)! Canticos does a wonderful job of creating engaging content that kids love and that introduces them to beloved characters and songs from the Spanish-speaking world. Not to mention that they are learning Spanish and English too! I couldn’t recommend it more. ¡Tienes que probarla! 🐣

### 5/5 — Awesome!

*2021-01-25*

Finally a media company that caters to all races and traditions. My family can see themselves and it is awesome. They are learning and being highly entertained. I couldn’t have asked for a better app. Thank you Canticos <3.

### 5/5 — Kudos! We love learning Spanish with Canticos!

*2021-01-24*

This is one of those apps you need to use for a while to appreciate how amazing it is. Even for an old timer like me, watching my kids learn Spanish helps me too — kudos to those who made this and looking forward to more valuable content!! A+++

**Developer response:** Thanks for your review! We love what we do, and we're so glad you discovered Canticos!

### 5/5 — Update means no more free content

*2021-01-09, version 2.0.4*

My daughter loves “the chickies” and we were able to get by on just the free content, but it’s not available anymore. Love educational apps (she has Khan Academy Kids and PBS Kids Games which are both free), but really wanted something to encourage her Spanish. The subscription price is just too much for us.

Edited to Add:
The developer reached out to us and glad for their communication. My daughter is happy to have her “chickies” again.

### 5/5 — Amazing

*2020-11-09, version 1.2.6*

For kids, learning in a bilingual environment was just made fun! Great stories with unique characters, there is nothing like this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
