# Canvas Credit Union — user reviews > 219 indexed App Store user reviews of Canvas Credit Union by Canvas Credit Union, rated 4.80/5 from 17,654 ratings. - Source: https://appshunter.io/ios/app/canvas-credit-union/id1213924643/reviews - App overview in markdown: https://appshunter.io/ios/app/canvas-credit-union/id1213924643.md - Rating breakdown: 5★ 15,709 · 4★ 1,495 · 3★ 254 · 2★ 41 · 1★ 155 ## What do users think of Canvas Credit Union? Overall sentiment: negative **Pros** - 👍 Simple, easy to use - 👍 Intuitive layout and navigation - 👍 Ability to view all accounts in one place - 👍 Convenient features like mobile check deposit **Cons** - 🐛 Frequent crashes and login issues - 🐛 Unreliable app performance, slow loading times - 🐛 Buggy Zelle functionality - 🐛 Inconsistent availability of features across platforms - 🐛 Lack of iPad support - 🐛 Confusing account management and transfer options **Commonly reported bugs** - Frequent app crashes and login failures - Inconsistent Zelle functionality - Inability to access full account details - Compatibility issues with newer iOS versions **Most requested features** - Improved Zelle integration - iPad app support - Better account organization and budgeting tools - More customization options - Enhanced transaction history search ## Newest reviews (14 of 219) ### 4/5 — Works good *2026-08-09, version 4022.0.0* The app has been randomly logging me out and asking for a password lately. Then Apple won’t let me auto fill it in. It’s kind of annoying. Over all the app is great and very useful. I love Canvas as a bank and will not go anywhere else. ### 3/5 — Issues *2026-08-07, version 4022.0.0* The app recently has had issues when logging into the app. Face ID and trying to login with a password. ### 5/5 — Surface *2026-07-13, version 4021.1.3* Good bank ### 5/5 — Exceptional Service *2026-06-29, version 4021.1.3* Malcolm provided convenient and exceptional service ### 5/5 — very functional *2026-06-28, version 4021.1.3* i love the snapshot feature. it is always fast and reliable when i need it. ### 5/5 — Customer review *2026-06-01, version 4021.0.2* I’ve been banking at Canvas for many years even before then when they was public service, they’ve always been great. I always recommend them to family and friends. ### 5/5 — Nice *2026-05-25, version 4021.0.2* Pretty dang handy. 👍 ### 3/5 — Great app *2026-05-14, version 4021.0.2* It's a super easy to navigate and to do what I need to do to make making easier for me love this app ### 5/5 — Great app! *2026-05-05, version 4021.0.2* Easy to learn and easy to use! ### 5/5 — Review *2026-04-26, version 4020.2.0* It works ### 5/5 — Canvas Credit Union App *2026-04-18, version 4020.2.0* The app is very easy to use. Really like I can check my accounts anywhere and anytime. ### 5/5 — Great!!!! *2026-04-15, version 4020.2.0* Very easy user friendly, thank you ### 5/5 — Excellent banking app *2026-04-14, version 4020.2.0* It is super easy super secure. I love how I have my account at my fingertips. ### 5/5 — Great App *2026-04-11, version 4020.2.0* So easy to manage! ## Most critical reviews (10 lowest-rated) ### 1/5 — Deceptive app behaviors *2026-08-01, version 4022.0.0* This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work! Oh wonderful, they just did it again! Are we retaliating further because we dislike being held publicly accountable? What a petty game your bank is playing. Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot. Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere. After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly. Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality. And now I’m being charged random holds for the same amount nearly every week for a “general hold” this only started happening after I experienced app devs or management retaliating against this concern. ### 1/5 — Predatory *2026-07-26, version 4022.0.0* This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work! Oh wonderful, they just did it again! Are we retaliating further because we dislike being held publicly accountable? What a petty game your bank is playing. Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot. Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere. After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly. Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality. ### 1/5 — Predatory *2026-06-25* This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work! Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot. Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere. After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly. Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality. ### 1/5 — Nightmare *2026-06-05, version 4021.0.2* Making a payment from external accounts is nearly impossible. App’s features are close to none. ### 1/5 — Check deposits don’t work *2026-05-19, version 4021.0.2* Doesn’t take check deposits even though pictures are clear ### 1/5 — Latent transactions *2026-05-11, version 4021.0.2* Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot. Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere. After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly. Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality. ### 1/5 — probably my least favorite installed app *2026-03-11, version 4020.1.1* I really wish I could support a local institution more but the experience is just so inferior to any major bank that its hard to justify keeping more than a few dollars here. Its 2026 and the zelle experience is still the worst I have ever used. ### 1/5 — Latent transactions *2026-03-05* Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot. Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere. After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly. ### 1/5 — Joint account nonsense *2026-03-05, version 4020.0.0* Me and my partner have a joint account and the app NEVER reports our transactions properly. Fix your app. ### 1/5 — LOCKED OUT OF ACCOUNT *2026-02-26, version 4020.0.0* This app has the world’s stupidest password reset UX, and it means your account is NOT safe. Unlike literally every other web account on the internet, they do not use two-step verification. Instead they require your email, social, and account number. ALL THREE of those items are details that anyone could possess. I called to try to get my account unlocked and I was asked 1) which job I had when I created the account and 2) when the account was created. I do not know either of those answers. Now I’ve been told to go into a bank location to have it resolved, but that makes no sense because they will just ask me the same questions! CANVAS: I NEED YOU GUYS TO UPDATE YOUR PASSWORD RESET PROCESS TO A MODERN STANDARD UX SO I CAN REMOVE MY MONEY FROM YOUR BANK. VERIFICATION VIA EMAIL AND TEXT IS ALL THAT IS NEEDED TO SECURE ACCOUNTS. YOU ARE NOT OUT-THINKING GOOGLE. ## Most praised reviews (10 highest-rated) ### 5/5 — Canvas bank *2026-08-19, version 4022.1.1* These people are always there to help no matter what the problem is ### 5/5 — Amazing crew *2026-08-17, version 4022.0.0* Every time I go into a canvas I am greeted with a smile and a professional attitude, I have been banking with them Since 2014 and I couldn’t imagine going anywhere else. ### 5/5 — Canvas App *2026-08-14, version 4022.0.0* The Canvas Credit Union app is easy to understand, easy to navigate and easy to interact with. It suits me perfectly. ### 5/5 — Mobile App *2026-08-10, version 4022.0.0* Appreciate the convenience. ### 5/5 — Wonderful banking *2026-08-08, version 4022.0.0* Canvas app and their employees are just amazing ### 5/5 — Canvas app *2026-08-07, version 4022.0.0* Simple and easy to use. I’m able to view everything I need and manage all my accounts accordingly. Real good app ### 5/5 — Inachrystalworld *2026-08-06, version 4022.0.0* There isn’t much this app can’t do. I especially love that I can see my cards digitally in the app, see my credit score, and easily track spending and transfer money to my son’s Canvas account. Makes family banking easy! Thanks Canvas! ### 5/5 — Easy and Efficient *2026-08-04, version 4022.0.0* Very easy to use. Easy to move money between accounts. ### 5/5 — Tech forward *2026-08-04, version 4022.0.0* I am thoroughly impressed with Canvas cu app! It’s fast, clear and efficient. My external transfer are quick. I have very little issues ### 5/5 — Love you canvas *2026-07-25, version 4022.0.0* You guys are the best love you canvas ❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*