# Canyon View Card Manager — user reviews > 21 indexed App Store user reviews of Canyon View Card Manager by Canyon View Federal Credit Union, rated 4.43/5 from 472 ratings. - Source: https://appshunter.io/ios/app/canyon-view-card-manager/id1533893767/reviews - App overview in markdown: https://appshunter.io/ios/app/canyon-view-card-manager/id1533893767.md - Rating breakdown: 5★ 377 · 4★ 29 · 3★ 9 · 2★ 8 · 1★ 49 ## What do users think of Canyon View Card Manager? Overall sentiment: negative **Pros** - 👍 Works seamlessly with regular banking app - 👍 Gives more controls than before **Cons** - 🐛 Cannot login - 🐛 App crashes - 🐛 Session failed, requires reinstallation - 🐛 Error message: not available - 🐛 UI terribly designed - 🐛 Cannot select/enter state on card - 🐛 Useless additional feature - 🐛 Separate app is unnecessary - 🐛 Requires separate login - 🐛 Cannot add card - 🐛 Invalid state/zip code - 🐛 Lost card, cannot find number - 🐛 Two apps for one bank - 🐛 Card not set up on new app - 🐛 Cannot lock card due to two apps - 🐛 Cannot request new card - 🐛 Unenrolled with zelle - 🐛 Inconvenient **Commonly reported bugs** - Cannot login - App crashes when losing persistent data - Session failed, requires reinstallation - Error message: sorry not available at this time - Cannot select or enter the state registered on card - Login gives an error, but UFirst app works - Cannot add card, state and zip code are invalid - Card not set up on new app, cannot lock card **Most requested features** - Combine the two apps - Incorporate card management into the regular app - Allow verification via phone number - Make the app do what it's designed to do - Allow card replacement through the app - Add features to the current app instead of a new one ## Newest reviews (7 of 21) ### 1/5 — Two apps?! *2022-02-09* Why is there a whole separate app for card controls ### 1/5 — Can’t even login *2021-10-04* I can’t even login. I spent about 30 minutes in a chat with a nice service rep who couldn’t figure out why I can’t get in either. I’ve downloaded, deleted and downloaded again, I’ve set my password and tried the new one multiple times. Still can’t get in so I don’t actually know if this is a helpful additional app or not. Similar to other reviews, a separate app for card management doesn’t make a lot of sense. ### 1/5 — Unnecessary *2021-06-27* Having two apps for 1 financial institution is so unnecessary. I’ve recently had an issue with fraud activity on my credit card but because you have two apps now, the card wasn’t set up on the new app so I couldn’t lock my card. Why couldn’t you update your current app to add these features? This seems so pointless to have to use two apps. Read your reviews. No one wants two apps like this. **Developer response:** We apologize for the troubles you've had with the app. With every new version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. ### 1/5 — Useless *2021-06-19* Not sure why they decided to make a desperate app for card management when it can be incorporated into the regular app. You can’t even request a new card through the app, which is a feature most financial institutions offer on an app. Separate app, and can’t even offer card replacement through it. Useless. **Developer response:** We apologize for the troubles you've had with the app. With every new version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. If there is anything else we can look into, please contact us at +18014818800. ### 1/5 — Not thinking *2021-06-19* One of the more popular use cases for this is freezing a card if it’s lost/stolen. But to enroll in the app you have to have the card number. And if you don’t have it memorized, then you are SOL… **Developer response:** We apologize for the troubles you've had with the app. With every new version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. ### 1/5 — 0 stars *2021-04-26* You guys already have an app. You couldn’t have incorporated this into the one we already have? You unenrolled with zelle, and force us to download this garbage? V uncool. Fix it. **Developer response:** Hello, we apologize for the inconvenience, we were able to offer additional features in this app than we had before. If there is anything specific we can look into, please contact us at +18014818800. ### 1/5 — 0 stars *2021-04-06* This is so dumb and so inconvenient! What made you guys think it was necessary to have a separate app? **Developer response:** Hello, we apologize for the inconvenience, we were able to offer additional features in this app than we had before. If there is anything specific we can look into, please contact us at +18014818800. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-04-25* Worst app ever. Can’t even login. I called the customer service line, and they told me there was nothing I could do but wait an hour then try back again. Waited an hour and it still didn’t work. When I logged in before, I had to verify my identity for a card using an outdated email. So frustrating I can’t verify via my phone number, or even use it for its intended purpose. Also why the heck are there two apps for the same credit union? This is the worst app ever. At least make the app do what it’s designed to do. ### 1/5 — Can’t even put in my card *2025-03-12* The user interface is terribly designed. I can’t even select or enter the state registered on my card. Ridiculous. ### 1/5 — Complete Garbage *2024-11-26* Use the card manager they say. Wish I could. ### 1/5 — Have to constantly reinstall the app when it logs out *2023-12-02* The app crashes when it loses persistent data. It does not gracefully go back to the login screen, instead, informs me that session is failed, and then I have to delete the app reinstall it and re-login that way. This is happened at least 10 times in the last two months. ### 1/5 — Cannot use app *2023-10-19* I don’t know what’s exactly going on, but this app is working now will not work whatsoever every time I open I keep getting an error message saying sorry not available at this time. This is been going on for weeks now I get notifications for the app but I can’t get into the app. ### 1/5 — Not working again *2023-07-05* So frustrated with this app. It doesn’t work half the time and my husband cannot even get it to load on his new iPhone so he cannot see what is going on with our account because you all changed features we use to have access to in our account to having to have this stupid app that never works. ### 1/5 — Doesn’t work *2023-06-30* Surprise, surprise, their app doesn’t work which is par for the course with this subpar bank. Beyond frustrating. ### 1/5 — Pretty dumb to have a separate app *2022-11-29* Big waste of time requiring a separate login from the regular banking app. Downloaded it to activate my card but I couldn’t even add the card because it wasn’t activated yet. What’s the point? ### 1/5 — Lame *2022-04-03* Should not have to have two apps for one bank. And when you need to use the feature you find out that you need to enroll in the new app and have your card present to do so. It just makes absolutely no sense. Please combine the two apps. ### 1/5 — Won’t let me add my card *2022-04-01, version 21.04.06 - 2021112822* Can’t even use the app because each time I try to add my card it tells me the state and zip code are invalid, I’ve tried retyping it in different ways and nothing works ## Most praised reviews (4 highest-rated) ### 5/5 — Holy Fortnite *2024-06-15* Holy Fortnite this app is so Fortnite ### 5/5 — Owner *2022-02-22* I lost my card and I don’t know the number mumber This is not a smart move ### 5/5 — Great app! *2021-05-02* Love this new app - works seamlessly with regular banking app, but gives more controls then before. Worth the download! **Developer response:** Hello, we are glad to hear you are enjoying the app! Please reach out to us if there is anything else we can help you with! ### 2/5 — Seems buggy *2023-10-19* Every time I attempt to login it gives me an error, however if I access through the normal UFirst app it opens up. This is a useless additional feature --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*