# Canyon View Credit Union — user reviews

> 465 indexed App Store user reviews of Canyon View Credit Union by Canyon View Federal Credit Union, rated 4.60/5 from 7,029 ratings.

- Source: https://appshunter.io/ios/app/canyon-view-credit-union/id584503509/reviews
- App overview in markdown: https://appshunter.io/ios/app/canyon-view-credit-union/id584503509.md
- Rating breakdown: 5★ 5,572 · 4★ 650 · 3★ 174 · 2★ 135 · 1★ 304

## What do users think of Canyon View Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 🔒 Secure
- 💡 Useful features (e.g. balance check, transfers, bill pay)
- 👍 User-friendly interface
- 👍 Straightforward navigation

**Cons**

- 🐛 Crashes and glitches
- 🐛 Unreliable mobile deposit
- 🐛 Inconsistent performance
- 🐛 Confusing UI changes
- 🐛 Difficult to find account details
- 🐛 Lack of customization options

**Commonly reported bugs**

- Frequent app crashes
- Login issues and password resets
- Inconsistent mobile deposit functionality
- Disappearing account balances
- Inability to transfer between accounts

**Most requested features**

- Dark mode option
- Improved transaction search and categorization
- Ability to pay loans directly from external accounts
- Clearer pending transaction indicators
- Faster mobile deposit processing
- More detailed account and transaction history

## Newest reviews (16 of 465)

### 2/5 — Really poor UI

*2026-09-01, version 7.0.260100*

I hate banking through this app

### 3/5 — Maria

*2026-06-20, version 7.0.260100*

2213

### 3/5 — Good but bad

*2026-06-12, version 7.0.260100*

It was a great app but, for my son he had some blocked websites so it wouldn’t load for him.

### 5/5 — Sleek

*2026-06-11, version 7.0.260100*

No gimmicks, just data

### 5/5 — Service with a smile

*2026-06-07, version 7.0.260100*

Great credit union. I like the service and friendly atmosphere. They have never let me down. I have been with them for a long time. I was always greeted with a smile.

### 5/5 — Fantastic App

*2026-06-06, version 7.0.260100*

Love the App

### 5/5 — Great AP

*2026-06-03, version 7.0.260100*

Easy to use and great customer service!

### 5/5 — It works

*2026-05-18, version 7.0.260100*

This app is great simple straight forward and it works.

### 5/5 — LOVE my Credit Union!!!!!

*2026-05-14, version 7.0.260100*

Hassle free.  Respectful.  Convenient.

### 2/5 — Recurring loan payments process = bad

*2026-05-13, version 7.0.260100*

Finding and setting up recurring loan payments is a pretty bad process.  If you do manage to have success, you can’t modify or update the existing loan payment, you have to cancel and go through the whole painful process all over again…

### 2/5 — Needs work

*2026-05-04, version 7.0.260100*

No change from my first review. 
Hokey and not user friendly. Website is the same. I like the CU but their tools need work.

### 5/5 — Long time member

*2026-05-04, version 7.0.260100*

Been a member since 1975, that should say something.

### 5/5 — Efficient

*2026-04-27, version 7.0.260100*

Much much faster and smoother than using a banking site.

### 3/5 — Why did you change it?

*2026-04-22, version 7.0.260100*

I do not like how it’s changed. I do not like how the debits and credit show up in my checking, etc, accounts they used to show up clearly.   NOW  they don’t show up so great, I like more of a distinct printing, or look between them,     Yes I understand how it works And yes, I understand which ones are the debits and which ones are the credits… but I liked the other way before you changed it better !  
I just don’t care for any of the changes really that you’ve made in the app.  I feel like somebody has bought out or taken over university Credit Union because of all the big changes.  I’m not happy with that either.  
You asked, I told you.

### 5/5 — Bank app

*2026-04-17, version 7.0.260100*

Totally works great!

### 3/5 — Missing features

*2026-04-14, version 7.0.260100*

While the interface has a nice, clean look, this is not as functional as the old app. Not having the ability to add notes to a transaction, especially the visa, is a pain in the neck. The old app had this, and I miss it greatly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Card shutdowns.

*2026-08-09, version 7.0.260100*

They will shutdown your card all the time no matter what you do. I got my card locked for buying a laptop screen online, because I “don’t normally shop there”. I went to Disneyland and bought drinks and nothing, I went to buy a backpack and waited in a 30 minute line only for them to deny it and shut my card down. Called my mother and wouldn’t talk to her. So I called and they told me their call center was closed. They eventually turned it on over an hour later. Cheap.

### 1/5 — Transfer money page not functional

*2026-06-20, version 7.0.260100*

The transfer money page continues to have glitches like every credit union that uses this software where one cannot see any accounts on the transfer money page. Users have to log out and try 5 times before you get lucky and the accounts show up on the drop down. I’m using the newest Apple phone with app updated.

### 1/5 — Poor accessibility

*2026-05-31, version 7.0.260100*

This app needs to be reworked and made more user friendly. I like the benefits Canyon View offers, however it is such a pain trying to find your account number all in one place. Automatic payments are also made needlessly hard when comparing to Wells Fargo and their app. Please, I want to transition to this credit union, but not if I’m gonna be charged late fees for something that could’ve been on an automatic payment.

### 1/5 — Poor design

*2026-04-25, version 7.0.260100*

Hard to find information and control automatic payments.

### 1/5 — Garbage

*2026-04-09, version 7.0.260100*

The app seems to work when it wants to I’ll log on to see my balance and it’s stuck on loading 10 15 minutes later still does the same thing I close out completely go back in and it does the same thing other times it works fine

### 1/5 — Financial institution? Great! The app? Terrible

*2026-04-03, version 7.0.260100*

Great place to do your banking. The app is terrible. This morning, I opened it up and it won’t show any of my accounts! You have to reload so many pages. Each version of the app is worse

### 1/5 — A great example of corporate redundancy

*2026-03-08, version 7.0.260100*

The U first app worked and was well organized. Ever since the change to Canyon View Credit and the release of the new app, the app is slow, broken, doesnt load fully, and the changed organization doesnt make sense in comparison to the old lay out as it adds step motion to just about everything you can do. 

It feels like they built an app made to keep you in it longer. And it’s broken. So not only is it trash. It’s broken trash. I only use it because I have to

### 1/5 — Hate the updated version

*2026-03-06, version 7.0.260100*

I have had nothing but great experiences with this credit union, and I have no complaints with them. I do however, have complaints about this updated version of the app. I’m not sure why they had to change it, because the other version was so much easier to use - this version is the worst and I really hope they’ll go back to the old one.

### 1/5 — This app went from easy to terrible

*2026-03-05, version 7.0.260100*

Bring back the old software!

### 1/5 — Very frustrating

*2026-03-04, version 7.0.260100*

I have to minimize the top part every time I log in. It is difficult to rearrange the accounts in the order I want. It keeps resetting. So much wasted space at the top.
It is so difficult to arrange my accounts.  Ahhhh!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-08-23, version 7.0.260100*

Great app

### 5/5 — Easy to use

*2026-08-16, version 7.0.260100*

Easy to use and navigate through. Fast loading

### 5/5 — Great

*2026-08-15, version 7.0.260100*

This is an AWESOME app EVER

### 5/5 — Exceptional

*2026-08-14, version 7.0.260100*

I’ve banked with canyon view since I was 13.  I have had a care loan, and a mortgage financed by them and I am always overjoyed by their service, their kindness, and how well they treat people.

### 5/5 — Love this app

*2026-08-10, version 7.0.260100*

Easy to use

### 5/5 — Leonard

*2026-08-03, version 7.0.260100*

The app works well

### 5/5 — Great application

*2026-07-30, version 7.0.260100*

Fast and complete

### 5/5 — The best

*2026-07-16, version 7.0.260100*

Great job on the app

### 5/5 — Perfection

*2026-06-25, version 7.0.260100*

First Class App!

### 5/5 — A good credit union app

*2026-06-15, version 7.0.260100*

So I got this app because I have a debit card so yeah I really like this app it is because it is so easy to set the app up

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
