# CAP COM FCU Mobile Banking

> Secure mobile banking for account management, bill pay, and check deposits. (iPhone/iPad app by Capital Communications Federal Credit Union.)

- Source: https://appshunter.io/ios/app/cap-com-fcu-mobile-banking/id390571154 (this page in markdown: same URL + `.md`)
- Developer: [Capital Communications Federal Credit Union](https://appshunter.io/developer/390571157)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.80/5 from 12,525 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 73 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2010-09-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cap-com-fcu-mobile-banking/id390571154/reviews.md

## What is CAP COM FCU Mobile Banking?

CAP COM’s free* mobile app puts access to your account conveniently and securely at your fingertips. Use your iPhone or iPad to take care of your banking anytime, anywhere.

FEATURES
- View account balances and transaction history
- Locate branches and ATMs and get directions**
- Pay bills and credit cards with Online Bill Pay
- Transfer money between your accounts
- Deposit checks into your account

SECURITY
Our mobile app uses several layers of technology to prevent unauthorized account access.

PRIVACY
To learn how we protect your privacy, please visit https://assets.capcomfcu.org/pdfs/Disclosures/web-privacy-policy.pdf.

CONTACT US
Contact customer service 24/7 with a tap to call feature within the app. You can also reach us at (800) 468-5500.

CAP COM is federally insured by the National Credit Union Association.
*Data charges may apply. Check with your wireless carrier. You must be signed up for online banking to use the app.
**Available only on iOS devices with GPS capabilities.

## Key features

- View account balances and transaction history
- Locate branches and ATMs
- Pay bills and credit cards
- Transfer money between accounts
- Deposit checks

## What do users think of CAP COM FCU Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 User friendly
- 👍 Easy to use
- 👍 Great customer service
- 👍 Smooth app and function
- 👍 Intuitive and easy to navigate
- 👍 Reliable and never had issues

**Cons**

- 🐛 Mobile deposit feature not working
- 🐛 Inconsistent performance across devices
- 🐛 Difficult to manage multiple accounts
- 🐛 Lack of credit card transaction visibility

**Commonly reported bugs**

- Mobile check deposit not functioning properly
- App getting stuck when rotating device
- Inconsistent performance on different phones

**Most requested features**

- Ability to manage multiple accounts in one view
- Integration with credit card transactions
- Optimization for newer devices (e.g. iPhone 14)
- Notification settings for transactions and alerts

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/cap-com-fcu-mobile-banking/id390571154/reviews.md

### 5/5 — User friendly

*2024-04-19*

I love the app easy to transfer and pay bills. Easy to check my balance to see what checks cleared too.

### 5/5 — Loving my bank

*2024-01-10*

I have been with cap com since it was excelsior bank. It has only gotten better and better. The customer Service is like no other! Ur number one fan Bea

### 5/5 — Capcom

*2023-12-18*

Capcom is the original bank that I am dealing with. I like Capcom I don’t think Broadview is a good fit but who am I I’ll continue to work with Capcom and when they turned to Broadview, I will try to find another bank. Unfortunately I will be losing a great place to do business with

### 1/5 — Cap-Com.   Braodview

*2023-10-01*

Phone systems and branches are hard to deal with, they always pass the buck to someone else , the phones when you enter a extension it never is directed to the rite person, and with all the personal questions you have to answer your on the phone for more time needed to get the result you need. If your going to have branches like Cooperstown, put real people behind counter, not a hard to use machine . Trail north branches are all managed by real tellers, and officers in all there locations at or the same or better rates you have. It’s been a struggle for me with this credit union I do not like dealing with memorex. Seems like I have to drive 2 hours to get to a real location . Can’t your company expand like to Hamilton ny , or Earlville, Sherburne, Norwich there are a lot of state employees here to not only Albany area.

### 1/5 — Mobile Deposit is Broken

*2022-12-08, version 2021.11.0.70*

App keeps getting stuck when it tells me to rotate the screen to mobile deposit a check. It’s very annoying and inconvenient.

### 1/5 — Doesn’t Work On iPhone 14

*2022-11-29, version 2021.11.0.70*

The mobile check deposit feature does not work at all for the new iPhone 14 for any model. It’s been more than two months now and they still haven’t fixed it. CapCom has gone drastically downhill since the SEFCU merger; what was previously an ideal bank to deal with has become a nightmare like all the others, and this is just one example.

### 1/5 — Check deposit is broken

*2022-11-27, version 2021.11.0.70*

I can’t deposit a check. App keeps asking to “rotate your device to continue your deposit.”
When you rotate nothing happens, and the app is basically hung. You have to force close the app and reopen to get back into it. I have two phones and it’s happening on both.

### 3/5 — Mobile deposit is broken

*2022-11-15, version 2021.11.0.70*

App keeps asking me to rotate my phone which I do and nothing happens. Tried  both with the portrait lock on and off and still will not work

### 1/5 — No mobile check deposit

*2022-10-18, version 2021.11.0.70*

I normally love this app but I recently moved out of state and was confident I could keep the same bank since I love them so much….but now the mobile check deposit doesn’t work and I have no way of getting my money into my account without driving all the way back home. Very disappointed with the update.

### 3/5 — Issues with Mobile Check Deposit

*2022-10-14, version 2021.11.0.70*

Not sure why, but for some reason when I try to deposit my checks, the screen gets stuck and says “rotate device to continue deposit” and it’s really frustrating. Otherwise the app is fine

## Frequently asked questions about CAP COM FCU Mobile Banking

### What can I do with the CAP COM FCU Mobile Banking app?

The app allows you to view your account balances and transaction history, transfer money between your accounts, pay bills and credit cards, and deposit checks. You can also locate branches and ATMs and get directions.

### Is the CAP COM FCU Mobile Banking app secure?

Yes, the app utilizes several layers of technology to prevent unauthorized account access, ensuring the security of your financial information. You must be signed up for online banking to use the app.

### Is the CAP COM FCU Mobile Banking app free to use?

The app itself is free to download and use. However, data charges may apply depending on your wireless carrier. You will need to be signed up for online banking to access the app's features.

### What devices is the CAP COM FCU Mobile Banking app compatible with?

The app is available for iPhone and iPad. The feature to locate branches and ATMs with directions is only available on iOS devices with GPS capabilities.

### How can I get help if I have issues with the app?

You can contact customer service 24/7 directly from the app using the tap to call feature. Alternatively, you can reach them by phone at (800) 468-5500.

## Version history (last 5 releases)

### 2024.1.0.2 — 2024-03-26

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes

### 2023.10.1.1 — 2023-12-18

Support added for additional types of utility links to be accessible from the accounts page
Added requirement to re-enroll in biometrics after password change
Fixed payment amount display issues with some transfer actions
Updates to the "texting you" and "calling you" pages
Various additional enhancements and bug fixes

### 2023.3.0.2 — 2023-06-21

User data is now being cleared when app is deleted and a new app downloaded from App Store
Third-party keyboards are no longer supported
Update to address issues with Spanish and Chinese on Sign Up page
Various additional enhancements and bug fixes

### 2023.3.0.1 — 2023-04-25

• User data is now being cleared when app is deleted and a new app downloaded from App Store
• Third-party keyboards are no longer supported
• Update to address issues with Spanish and Chinese on Sign Up page
• Various additional enhancements and bug fixes

### 2022.09.2 — 2022-12-19

Fix for duplicate country code showing when international phone numbers are used for MFA
Fix for expand/collapse on “More” page not saving between logins
On Apple Watch, updates to balances displayed for certain account types
Other general enhancements and bug fixes

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## More apps by Capital Communications Federal Credit Union

- [CAP COM FCU Business Services](https://appshunter.io/ios/app/cap-com-fcu-business-services/id1289495663)

All apps by Capital Communications Federal Credit Union: https://appshunter.io/developer/390571157

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
