# Cap Patrol — user reviews

> 54 indexed App Store user reviews of Cap Patrol by Cap Patrol, LLC, rated 2.10/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/cap-patrol/id1496169354/reviews
- App overview in markdown: https://appshunter.io/ios/app/cap-patrol/id1496169354.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 16

## What do users think of Cap Patrol?

Overall sentiment: negative

**Pros**

- 👍 Great for club data
- 👍 Fascinating analytics
- 👍 Love seeing good rounds
- 👍 Excited for future updates
- 👍 New version is good
- 👍 Great concept for analytics
- 👍 Good idea for sandbaggers
- 👍 Well done, great app
- 👍 Club handicap chair positive

**Cons**

- 🐛 Not easy to use
- 🐛 Impossible to sign in
- 🐛 GHIN login issues
- 🐛 App never loads
- 🐛 Unstable app
- 🐛 Doesn't show recent rounds
- 🐛 Old tournament data
- 🐛 Data points need defining
- 🐛 Very buggy
- 🐛 Rarely works
- 🐛 Unreliable
- 🐛 Doesn't work regularly
- 🐛 USGA bans third-party adjustments
- 🐛 Redundant with GHIN
- 🐛 Overly stringent algorithms
- 🐛 Prioritizes profit over golfers
- 🐛 Minimal added value
- 🐛 Can't create account
- 🐛 Terrible program
- 🐛 Errors on registration
- 🐛 Email userid taken
- 🐛 Login stalls
- 🐛 Password reset email not received
- 🐛 App still doesn't work
- 🐛 Non-functioning app
- 🐛 Worst functioning app
- 🐛 Impossible to set up sign in
- 🐛 Questionable information
- 🐛 Mirror of GHIN
- 🐛 Mistakes in GHIN adjustments
- 🐛 Doesn't pick out specific golfers
- 🐛 Version broken
- 🐛 App hangs and CTDs
- 🐛 Horrible program
- 🐛 Penalizes without explanation
- 🐛 Miscalculations of handicap
- 🐛 GHIN reps frustrated
- 🐛 Damage to handicap index
- 🐛 Broken system
- 🐛 Can't log in
- 🐛 GHIN number incorrect
- 🐛 GARBAGE app
- 🐛 Greedy, arrogant developer
- 🐛 Handicap docked unfairly
- 🐛 Doesn't find sandbaggers
- 🐛 Thinks smarter than GHIN
- 🐛 GHIN accounts for variations
- 🐛 Avoid like the plague
- 🐛 No response from support
- 🐛 Super scummy organization
- 🐛 App crashes on GHIN registration
- 🐛 Issue happening for a long time
- 🐛 Does not recognize GHIN
- 🐛 Waste of time
- 🐛 Doesn't work
- 🐛 Garbage app
- 🐛 Can't connect
- 🐛 App does not work
- 🐛 Lost historical data
- 🐛 Login sits there
- 🐛 Technical development is bad
- 🐛 Needs technical shortcomings fixed
- 🐛 Very glitchy
- 🐛 Often stops working
- 🐛 App functional very poor
- 🐛 Poor explanation of meters
- 🐛 Hard to understand rankings
- 🐛 Doesn't allow positive index
- 🐛 Misleading statistics
- 🐛 Numerical data misuse
- 🐛 No independent review
- 🐛 Self-anointed professional
- 🐛 Data doesn't match GHIN
- 🐛 Member listed as HOT passed away
- 🐛 Stroke penalty for tournament
- 🐛 No answers from support
- 🐛 Stigmatized as a cheater
- 🐛 Cannot support allegations
- 🐛 Has app been abandoned?
- 🐛 Won't accept verified GHIN
- 🐛 Error message loop
- 🐛 Contact support didn't work
- 🐛 Work out the bugs
- 🐛 Doesn't recognize GHIN
- 🐛 GHIN app says different
- 🐛 Chalk full of useless information
- 🐛 Mumbo-jumbo
- 🐛 Participation trophy winners
- 🐛 Punishes winners
- 🐛 Club members hate it
- 🐛 Half baked
- 🐛 Implementation doesn't inspire confidence
- 🐛 No explanation of results
- 🐛 Broad sweeping assumptions
- 🐛 Zero stars
- 🐛 Account issue: needs to be email
- 🐛 Hard to use
- 🐛 Rushed to market?
- 🐛 GHIN # entry problem
- 🐛 App continues to cycle
- 🐛 No GHIN Recognition
- 🐛 Keyboard blocks login button
- 🐛 Password reset email never arrived
- 🐛 Pathetic App
- 🐛 What is a GHIN?
- 🐛 Failure notice on GHIN entry
- 🐛 Can't find GHIN
- 🐛 Can't log in

**Commonly reported bugs**

- Login impossible
- Sign in fails
- App never loads
- App is unstable
- Doesn't show recent hot rounds
- Shows old tournament data
- Very buggy
- Rarely works
- Unreliable
- Doesn't work regularly
- Can't create account
- Errors on registration
- Login stalls
- Password reset email not received
- App still doesn't work
- Non-functioning app
- Version 1.1.12 is broken
- App hangs and CTDs
- Can't log in
- GHIN number incorrect
- App crashes on GHIN registration
- Does not recognize GHIN
- Won't recognize GHIN number
- Garbage app
- Can't connect
- App does not work
- Lost historical data
- Login just sits there
- Technical development is bad
- Very glitchy
- Often stops working
- App functional very poor
- Poor explanation of meters
- Hard to understand rankings
- Doesn't allow positive index
- Misleading statistics
- Data doesn't match GHIN
- Member listed as HOT passed away
- Stroke penalty for tournament
- No answers from support
- Cannot support allegations
- Has app been abandoned?
- Won't accept verified GHIN
- Error message loop
- Contact support didn't work
- Work out the bugs
- Doesn't recognize GHIN
- GHIN app says different
- Chalk full of useless information
- Mumbo-jumbo
- Participation trophy winners
- Punishes winners
- Club members hate it
- Half baked
- Implementation doesn't inspire confidence
- No explanation of results
- Broad sweeping assumptions
- Zero stars
- Account issue: needs to be email
- Hard to use
- Rushed to market?
- GHIN # entry problem
- App continues to cycle
- No GHIN Recognition
- Keyboard blocks login button
- Password reset email never arrived
- Pathetic App
- Failure notice on GHIN entry
- Can't find GHIN
- Can't log in

**Most requested features**

- Better explanation of data points
- More explanation of index assessment
- Better defining of data points
- Explanation of how odds are calculated
- Clarification on positive/negative index entry
- Odds calculation based on rounds played, not time
- Guidance on account creation issues

## Newest reviews (16 of 54)

### 1/5 — Version 1.1.12 is Broken

*2024-09-14, version 1.1.12*

Version 1.1.12 is broken.  App hangs and then CTDs. Worked well until the recent update.

### 1/5 — Horrible

*2024-08-10*

Don’t walk, run from this program. This is the worst program I’ve ever seen. Someone mistakenly thought they knew better than GHIN but missed by a mile. This program will do nothing but make members angry when they are penalized with no explanation of why. I have personally seen the miscalculations of my handicap. I’ve spoken with representatives of GHIN who were also frustrated with this app when presented with unfathomable drops in handicap indexes. My problem was made even worse when the pros of my club decided to take the ridiculous recommendation from cap patrol and manually input it as much GHIN handicap index.  The GHIN reps informed me that this was not appropriate but, unfortunately, I still can’t undo the damage that was done to my low HI. 

If your club is considering implementing cap patrol, make sure they do their research before they make a horrible mistake.  Its great in theory but a broken system.

### 1/5 — Can’t log in

*2024-07-06, version 1.1.11*

Been unable to log in, saying my GHIN number is incorrect but it is not

### 1/5 — Good idea, but GARBAGE

*2024-07-05*

To be clear, this could be a good app for rooting out real sandbaggers. The problem with this app is you have a private citizen who developed the software, sold this app for profit to country clubs. However, he thinks he knows more than the USGA and GHIN system. But the truth is this guy is greedy, arrogant and a piece of you know what. Basically, I had an injury and went from a 5 handicap to a 10 handicap over the course of 18 months, so it was not a precipitous change. That was too much for Cap Patrol! I haven't shot a low round in more than a year. Yet somehow my handicap was suddenly docked 2 strokes because 18 months ago I was playing better. I never won a tournament, I never even shot below my handicap in a tournament. Ever. I post my scores consistently. I try every time in casual rounds (money games) and tournaments. So, this guys App did not find a sandbagger he merely thinks he's smarter than GHIN system. And by the way the GHIN system accounts for all of these things already. They will restrict or lower your handicap or do other anti-sandbagger protections. Avoid this app like the plague. But more than that complain to your local pro shop who is using this garbage app. And don't waste your time trying to contact Cap Patrol because they WILL NOT RESPOND. Super scummy organization

### 1/5 — No longer supported?

*2024-07-01*

I just downloaded the app and set up an account. Every time I try to register my GHIN the app crashes. According to other reviews this looks like it’s been happening for a long time. Disappointed to say the least.

### 1/5 — Does not recognize my GHIN?

*2024-05-25*

Sounds like a great concept!  I can’t comment on how it works, since it has never recognized my GHIN so I can’t actually get into the app.  You would think that the developers would have fixed this by now.

### 1/5 — Poor

*2024-05-21, version 1.1.10*

Like others have said, won’t recognize GHIN number. Waste of time, don’t bother.

### 1/5 — Doesn’t work

*2024-04-29, version 1.1.10*

Won’t recognize GHIN number

### 1/5 — Garbage

*2024-04-22, version 1.1.10*

I can't even connect because the app doesn't recognize my GHIN number.

### 1/5 — App does not work

*2024-04-09*

I downloaded the app on Friday it accessed a great deal of historical playing data. It had data from 175 courses I played. Today when I tried to open the app it did not have any data. I removed the app from my phone and downloaded it again and it did not open and does not work.

### 1/5 — Sad

*2024-04-02, version 1.1.8*

Login just sits there. Its a dog.

### 1/5 — Needs work

*2024-03-05*

Concept is good - technical development is bad. 
I've been trying to download app and it's either one thing or another.
Before agreeing to use this app for your club - WAIT until they get their technical shortcomings fixed.

### 1/5 — Very glitchy

*2023-12-07, version 1.1.7*

I e enjoyed opening up this app and teasing friends but it often just stops working.  Will try to reload one more time then giving up!

### 1/5 — App functional very poor

*2023-09-25, version 1.1.7*

Explanations of the hot and cold meter are poor. Hard to understand rankings. Tried to odds of shooting a score and app doesn’t let me put in an index unless I close app and reopen. Also does not allow for entering positive index (ex. +index).

### 1/5 — Misleading Statistics

*2023-08-19, version 1.1.7*

This app is based on the misuse of numerical data to fit the sole developer’s desired outcomes. 
The mathematical formulas and assumptions have not been independently reviewed by mathematicians or statisticians. 
The developer of this product is a self-anointed ‘sports analytics professional’ with no background or certification in math or statistics.

### 1/5 — Information clubs are using from  this app, questionable

*2023-07-21*

After having the club purchase cap patrol, the monitoring portion of this app did not reflect the Usga GHIN information correctly.  Be careful if you purchase this application for your club, not sure where the data is coming from, but it doesn’t match GHIN .  Also, the app for personal use is not useful , one of our members is listed on the app as HOT, they passed away 2 years ago.

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst

*2025-08-18*

It’s not the easiest to use. But that’s not the worst part, signing in is impossible. You need to put in your GHIN number, email, and password every time and that doesn’t work over half the time. It gives you a message that something went wrong and to try later.

### 1/5 — Always loading…

*2025-07-27*

This app never loads. It is the most unstable app I’ve had. It doesn’t show recent hot rounds, the tournaments shown are three months old, and their data points could use better defining across the app.

### 1/5 — Terrible app

*2025-07-27*

Very buggy.  Rarely works not to mention the concept.  Also needs more explanation as to how they arrive at their assessment of your index.

### 1/5 — Unreliable

*2025-07-09*

This app doesn’t work on a regular basis.  Disappointment.

### 1/5 — USGA Bans Cap Patrol Handicap Adjustments

*2025-05-18*

As of January 1, the USGA officially prohibits golf clubs and handicap committees from using Cap Patrol or similar third-party apps to adjust handicap indexes. This policy highlights the redundancy and unnecessary strictness introduced by Cap Patrol, a for-profit service designed primarily to generate substantial revenue from country clubs rather than benefiting golfers directly.

The USGA’s GHIN system already effectively identifies and adjusts for significant variations in golfers’ performance, maintaining fairness and integrity. Cap Patrol, to remain relevant and justify its high fees charged to clubs, necessarily implemented overly stringent algorithms beyond what GHIN provides. This approach risks unfairly penalizing golfers under the guise of improved oversight.

Ultimately, Cap Patrol prioritizes financial gain from country club subscriptions over genuine golfer interests, providing minimal additional value compared to the established USGA GHIN handicap adjustments.

### 1/5 — Can’t create an account

*2025-03-30, version 1.1.12*

Pretty awful that an app designed to monitor our handicaps can’t even be logged into.

### 1/5 — Terrible program

*2025-03-22, version 1.1.12*

Registered as course is implementing but errored on registration. Tried again but now my email userid is taken, try to log in and asks for GHiN and then just stalls out, try to reset password and no email comes. Worst program EVER!

### 1/5 — App still doesn’t work

*2025-03-12, version 1.1.12*

App doesn’t let you log in. After reading other reviews, here we are 4 years later still with a non functioning app.  Worst functioning app I’ve ever experienced.

### 1/5 — The worst app

*2025-02-13*

Unfortunately our club is going to this app.  If any other clubs are considering it, don’t, read the reviews and believe the warnings.  It is impossible to even set up a sign in to begin.  If an app can’t even do the easy things like sign in, I can only imagine how bad the rest of the app is.  Stay away.

### 1/5 — Information clubs are using from  this app, questionable

*2024-09-27*

This program is pretty much a mirror of GHIN , that your club already pays for.   The mistakes made trying to adjust the persons GHIN needs to be reviewed carefully by the clubs purchasing this program.  Our club had specific golfers that the handicap committee thought would be picked out by cap , but they weren’t.  The handicap system has all the tools to “catch “ all your “ sandbags and cheaters”, if the handicap committee would just have the guts to implement them.

## Most praised reviews (10 highest-rated)

### 5/5 — Great for my club

*2025-10-03*

The features to show data and analytics from golfers at my club are great. I love being able to see some of the good rounds for people at my home course that I would’ve otherwise not known about

### 5/5 — Fascinating analytics

*2025-07-27*

Love reviewing my own stats, particularly competition performances, as well as other players at my home course, getting to congratulate them on great rounds when they happen.

### 5/5 — Excited to see the future!

*2025-04-15*

Really enjoying using this with my buddies! I can’t wait to see what else they do with it.

### 5/5 — Golfer

*2025-04-15*

This new version is the one to get…

### 5/5 — Club Handicap Chair

*2023-03-04*

Great App, well done!!   We’ve found the only members that don’t like your app are the sand baggers.

### 4/5 — Cool App

*2021-02-19*

This is a cool app but I have an issue with the odds sections. It should be, happens every this many rounds, not a time period. How often everyone plays is different. I may play more in 1 month than someone else plays in 6 months.

### 2/5 — Half baked

*2021-10-24*

I love the concept behind what Cap Patrol is trying to do - bring some real analytics to the GHIN handicap system and expose those that abuse it. But the implementation here really doesn’t inspire confidence in the underlying analysis. No explanation of how to interpret the results (does a positive percentage imply a result that is above or below your index?) and calculations that appear to make broad sweeping assumptions (e.g., odds of beating a given score given in months/years vs rounds played — which clearly doesn’t factor in the variance in how often someone plays) — no real statistician would be satisfied with the implementation here. Hopefully this all gets addressed soon, as the fundamental concept is great.

### 2/5 — Cannot log in

*2021-06-05, version 1.1.7*

Account issue pops up stating “needs to be an email”  when trying to create an account. Would love some guidance.

### 2/5 — Hard to use plus log in problems

*2021-05-18, version 1.1.7*

Great idea but bad execution? Rushed to market?

### 2/5 — Login problem

*2021-02-19, version 1.1.6*

From IPhone 11 Pro - iPhone keyboard remains open blocking login button after entering UN and PW ; also requested password reset - email never arrived

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
