# CapFed® Mobile > Mobile banking app for checking balances, transfers, bill pay, deposits, and person-to-person payments. (iPhone/iPad app by Capitol Federal Financial, Inc..) - Source: https://appshunter.io/ios/app/capfed-mobile/id1263984466 (this page in markdown: same URL + `.md`) - Developer: [Capitol Federal Financial, Inc.](https://appshunter.io/developer/625313307) - Category: Finance - Price: Free - Rating: 3.67/5 from 506 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 100 MB - Languages: English - Released: 2018-08-28 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/capfed-mobile/id1263984466/reviews.md ## What is CapFed® Mobile? Start banking on the go with Capitol Federal’s Mobile Banking App! Available to all Capitol Federal® True Blue Online® banking customers. CapFed® Mobile Banking allows you to check balances, make transfers, pay bills, make deposits, pay people and find locations. Available features include: Touch ID or Passcode log in. Accounts - Check your latest account balances and search recent transactions by date, amount or check number. Transfers - Easily transfer cash between your CapFed accounts. Bill Pay -Schedule one-time payments, or add and edit payee information. Check Deposit - Deposit checks from your mobile device. Pay People - Send money immediately to another Person with their email address or mobile phone number. - Claim money received. Locations - Find nearby Branches and ATMs using the device’s built-in GPS. Additionally, you can search by zip code or address. For Customer Service, call 1-888-8CAPFED. Member FDIC, Equal Housing Lender. All features may not be available in the tablet application. ## Key features - Check account balances and transaction history - Transfer funds between accounts - Schedule and manage bill payments - Deposit checks remotely - Send and receive money to/from people - Find nearby branches and ATMs ## What do users think of CapFed® Mobile? Overall sentiment: negative **Pros** - ✅ Streamlined check deposit feature - ✅ Convenient mobile banking access - ✅ Bill pay with ability to add payees - ✅ Personal finance tool integration - ✅ Clean and modern design (newer version) - ✅ Improved from previous app version **Cons** - 🐛 Face ID/Touch ID unreliable and frequently fails - 🐛 Constant login authentication failures - 🐛 App frequently crashes and goes down for maintenance - 🐛 Users locked out after failed biometric attempts - 🐛 Password reset issues and frequent password changes required - 🐛 Mobile deposit feature frequently rejects checks - 🐛 Limited transaction history visibility (90 days or 3 months only) - 🐛 Cannot view pending transactions - 🐛 App doesn't remember user preferences between sessions - 🐛 Repetitive feature introduction pop-ups - 🐛 Slow pending transaction updates - 🐛 Clumsy and unintuitive user interface - ⚠️ Lacks features compared to competitors (Bank of America, etc.) - ⚠️ Limited functionality - mostly view-only for account balance - ⚠️ No running balance display - ⚠️ Mobile deposit has undisclosed $2K limit **Commonly reported bugs** - Face ID not working despite being enabled in settings - Touch ID fails intermittently, requiring password entry - App locks users out after single failed biometric attempt - Password authentication fails even with correct credentials - App crashes 3-4 times before successful login - Mobile deposit rejects checks with valid endorsements - App frequently unavailable with 'unable to process request' errors - Biometric login loses settings after app updates - App doesn't recognize device for Face ID despite setup - Repetitive feature pop-ups that cycle back after dismissal - App stays logged in when closed, creating security issue - Two-factor verification SMS/calls not received on app - Phone number on file not recognized by app despite being in system - App not optimized for iOS - missing Face ID on newer iPhones - Navigation issue: users bumped back to beginning transaction instead of previous one **Most requested features** - Enable Face ID support for iPhone 14 and newer models - Add ability to view transactions older than 90 days - Display pending transactions in real-time - Show running account balance - Improve mobile deposit with better error messages and higher limits - Add principal-only transfer option for mortgage accounts - Implement persistent user preferences for biometric login - Remove or disable repetitive feature introduction notifications - Enhance app to match competitor functionality (Bank of America level) - Add multi-factor authentication options beyond biometrics - Improve second-line verification for iPad and other devices ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/capfed-mobile/id1263984466/reviews.md ### 2/5 — FaceID and Transaction History *2022-12-05, version 5.0.0.2036* App does not support Face ID with iPhone 14. Should be updated. Also don’t like looking at a specific transaction and then being bumped back to the beginning transaction instead of back to the transaction. ### 3/5 — Needs improvement and better testing *2022-10-07, version 5.0.0.2036* The latest update only has TouchID to login as an option for an iPhone 14 Pro Max. TouchID doesn’t exist on this phone. FaceID was an option on iOS 15 on my old phone. ### 2/5 — Constantly crashing *2022-09-14, version 5.0.0.2036* I don’t mind CapFed for banking, but the app is constantly failing me. They have it down for maintenance almost every single night it seems, or for whatever reason it won’t let me log in after 9pm. I like to do a lot of my financial planning and budgeting at night after work and 80% of the time I’m not able to. ### 1/5 — Terrible App *2022-09-09, version 5.0.0.2036* As others have noted, Touch ID seldom works and when entering user ID and password instead get error message saying one or both invalid (when they are not) and if one retries a couple times get locked out. Also always get authentication required. What’s that? No other info and only option is is “OK” and thus can’t proceed. If you are going to offer this to your customers make sure it works. Par for the course with Capfed though when it comes to anything innovative or anything to do with automation. Canceled the app, now think it’s time to cancel Capfed altogether. Also, it asks for a nickname in order to send a comment like this but regardless of what one writes, it always says nickname taken, try again! Even totally obscure nicknames, ie: random letters. As mentioned…TERRIBLE!!! ### 2/5 — Frustrating *2022-02-14, version 5.0.0.2036* Why is there no ability to see transactions older than 90 days? Do I really have to go to the bank in person for this? Systems integration needs to be a priority. ### 3/5 — Last update created glitch with FaceID *2021-11-11, version 5.0.0.2036* FaceID FINALLY was working in this app! And then the update broke it. I have to log in with user ID and password every time. Please fix! ### 1/5 — Tired of signing in *2021-11-07, version 5.0.0.2036* It works good for a couple weeks with my Face ID. Then it doesn’t read my face or accept my user/password. Then I have to go throw the whole process again. It’s a waste of time & it always happens when I don’t have my information on me. ### 1/5 — Barely functional *2021-10-22, version 5.0.0.2036* The UI is clumsy and barely functional. It never remembers my preference on Touch ID which causes an error every login. Need something closer to the functionality of the web browser version of mobile banking. ### 3/5 — Annoying glitches *2021-10-12, version 5.0.0.2036* I love Cap Fed and I do most of my financial business with them. The app’s a must have for mobile banking. BUT the most recent update has created some annoying glitches I wish they would fix. No. 1 glitch: Touch ID does not work reliably and I have to enter my password about every third time I log on. No. 2 glitch: every single time I log on I have to clear a screen introducing a new feature of the app. Some of these I’m not interested in so I’ve dismissed. They cycle back. Some of these I’ve read and they cycle back. This has been going on for months! Please make it stop At some point, glitch no 1 went away. Chops. But the latest update has re-introduced it. I cannot log in using facial recognition but rather must enter my long password every. Single. Time. I. Log. In. Daily. It does look like the latest update FINALLY fixed glitch no 2. Why did that take year? Will it return with the next update? Does the app programming team even review these reviews? ### 2/5 — App is terrible *2021-07-28, version 5.0.0.792* About once a month it’ll reject my passcode and finger print and make me re-enter my password. I’ve had to change my password about 6 or 7 times in the past year because half the time it doesn’t even recognize that. If you’re on the fence between two banks, choose the other one because Cap Fed’s app is very frustrating. ## Frequently asked questions about CapFed® Mobile ### What can I do with the CapFed Mobile Banking App? The app allows you to check your latest account balances, search recent transactions, easily transfer cash between your CapFed accounts, schedule bill payments, deposit checks from your mobile device, send money to others using their email or phone number, and find nearby branches and ATMs. ### Is the CapFed Mobile Banking App free to use? Yes, the app is available for free to all Capitol Federal® True Blue Online® banking customers. There are no additional charges for using the core banking features within the application. ### What are the security features of the app? The app offers secure login options including Touch ID or Passcode, ensuring that only authorized users can access your banking information. This provides a convenient yet secure way to manage your accounts. ### How do I find a branch or ATM using the app? You can easily find nearby branches and ATMs by using your device's built-in GPS. Alternatively, you can search for locations by zip code or a specific address directly within the app. ### Can I pay people using the CapFed Mobile Banking App? Yes, you can send money immediately to another person using their email address or mobile phone number. You can also claim money that has been sent to you through the app. ## Version history (last 2 releases) ### 5.0.20.4682000399 — 2023-04-20 We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available. ### 5.0.0.2036 — 2021-08-18 We are continually working to deliver an exceptional user experience within the app.  This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available. ## Apps similar to CapFed® Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Meritrust Business](https://appshunter.io/ios/app/meritrust-business/id457535059) | 4.8 (8,239) | Free | Finance | | [Envista Mobile Banking](https://appshunter.io/ios/app/envista-mobile-banking/id1429861957) | 4.8 (2,322) | Free | Finance | | [Azura Credit Union](https://appshunter.io/ios/app/azura-credit-union/id1460167125) | 4.8 (2,941) | Free | Finance | | [Mainstreet Credit Union](https://appshunter.io/ios/app/mainstreet-credit-union/id1403512225) | 4.8 (4,310) | Free | Finance | | [iKan - State of Kansas](https://appshunter.io/ios/app/ikan-state-of-kansas/id1293296070) | 3.1 (219) | Free | Finance | | [SBKC Mobile](https://appshunter.io/ios/app/sbkc-mobile/id1529156635) | 4.8 (7,307) | Free | Finance | ## More apps by Capitol Federal Financial, Inc. - [CapFed® Business Mobile](https://appshunter.io/ios/app/capfed-business-mobile/id1502126391) - [Capitol Federal® Mobile](https://appshunter.io/ios/app/capitol-federal-mobile/id6450829757) - [CapFed® Lite](https://appshunter.io/ios/app/capfed-lite/id6756897057) All apps by Capitol Federal Financial, Inc.: https://appshunter.io/developer/625313307 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*