# Capital Bank Mobile – Jordan — user reviews > 33 indexed App Store user reviews of Capital Bank Mobile by CAPITAL BANK OF JORDAN, rated 4.80/5 from 3,121 ratings. - Source: https://appshunter.io/ios/app/capital-bank-mobile-jordan/id1630681705/reviews - App overview in markdown: https://appshunter.io/ios/app/capital-bank-mobile-jordan/id1630681705.md - Rating breakdown: 5★ 2,816 · 4★ 147 · 3★ 49 · 2★ 24 · 1★ 85 ## What do users think of Capital Bank Mobile? Overall sentiment: neutral **Pros** - 👍 Great experience, in person and online - 👍 Easy & simple to set up - 👍 Perfect - 👍 Wonderful app - 👍 Best employee - 👍 Luxury lovely staff and elite services - 👍 Fabulous, amazing app **Cons** - 🐛 Tried to open online bank, app suddenly closed - 🐛 Transactions do not show the balance of the account after the transaction - 🐛 Transactions are just text, not digitally active - 🐛 Each time you make a transfer the system will take you to the current account even if you have chosen other accounts - 🐛 You can't have statements and transactions are not clear, just show money in and out with no details - 🐛 Difficult to handle, not easy to enter, can't do it on laptop - 🐛 Mobile OTP code is not accepted - 🐛 App does not change currencies, gives 'insufficient funds' error **Commonly reported bugs** - Sudden app crashes - Incompatibility with older devices **Most requested features** - Improve transaction details and clarity - Allow access to account statements ## Newest reviews (12 of 33) ### 2/5 — App crashing *2026-05-12, version 1.0.44* Upon updating this app to the latest version, I can no longer open this app. It just crashes. I’m on iOS 24.5. Please advise. I can no longer open the app. ### 5/5 — Easy & simple to set up *2023-08-30, version 1.0.18* Great start and a good sign for perfect online banking. ### 5/5 — Mr *2023-05-22, version 1.0.13* Perfect ### 2/5 — Old one is better *2023-03-17, version 1.0.11* The app has improved but the most important feature in it doesn’t work. You cant have statements and transactions are not clear they just show money in and out no details. Other banks gives more cash back. And log in need to be pressed to sign in should sign in directly ### 5/5 — Banking with your bank *2023-03-01, version 1.0.8* Wonderful app ### 5/5 — best employee *2023-01-26, version 1.0.8* lubna abukhlaif best employee fastest and best work😍😍😍💯💯💯💯💯💯 ### 5/5 — Capital select zahran *2023-01-17, version 1.0.8* The best way to have your peace of mind with its luxury lovely staff and elite services , aside of its legit and promising services unlike others I am grateful for being here with free parking ### 5/5 — ابراهيم الرمحي *2022-12-26, version 1.0.8* انا مصرفي متقاعد و عملت ٢٨ عام في البنوك محليا و خارجيا .. كابيتال بنك من افضل البنوك التي تعاملت معها .. اطيب امنياتي لكم ..🙏🌹🌹🌹 ### 5/5 — Very good *2022-12-13, version 1.0.8* Am proud to be one of your costumer and l wish that I had be working with you before I leave all banks even if they give me prestigious stage just to become one of your Clint Best wishes General Mahmood Al Hewayan ### 5/5 — ❤️❤️ *2022-12-13, version 1.0.8* The best application ever. ❤️❤️ ### 5/5 — Fabulous *2022-12-12, version 1.0.8* Amazing App ### 2/5 — No Statements??? *2022-11-15, version 1.0.7* Why can’t we pull our monthly statements? Not from the app nor from the website. That’s ridiculous. ## Most critical reviews (10 lowest-rated) ### 1/5 — Link APP *2026-06-03, version 1.0.44* Link joint and individual account in one APP ### 1/5 — feedback *2025-07-31* very bad experience mecca mall branch very bad service ### 1/5 — This app is a disgrace *2025-03-26* I have never in my life come across a banking app that’s as bad and terrible as this one. ### 1/5 — Not recommended for online banking new account *2024-04-26, version 1.0.27* Tried to open online bank , used the app while putting my personal info the app suddenly closed !!! Tried to put my info again , said the info was already used 🫨 ### 1/5 — The new capital on line *2022-12-20, version 1.0.8* Difficult to handle and not easy to enter and I can not do it on my laptop the previous one was far better plus I have lost all my contacts. ### 1/5 — Mobile otp code is not accepted *2022-11-03, version 1.0.5* I’m trying to log in for the first time from a new device and the OTP code o get via SMS is not getting accepted ### 1/5 — Jordan *2022-10-27, version 1.0.5* Very bad ### 1/5 — App does not change currencies *2022-10-25, version 1.0.5* The app does not change currencies, for example if I want to settle $10 on my card and I select an account with 8JDs the app gives an “insufficient funds” error. The old app was so much better in all aspects, this one is very poor. ### 1/5 — Bad *2022-10-04, version 1.0.4* The old app was so better than this one ### 1/5 — Old one is better *2022-06-25, version 1.0.0* The old app is better to look at accounts manage cards and paybills ## Most praised reviews (10 highest-rated) ### 5/5 — كابيتال بنك الأردن *2026-07-01, version 1.0.45* شكرا على التعامل. والتواصل المحترف منكم لعملاء البنك وشكرا خاص لRaniaYaghi&MaryBullata , they are very professionals knowledgeable ### 5/5 — The best bank *2026-06-20, version 1.0.45* The best application ### 5/5 — Good *2026-06-18, version 1.0.45* Good ### 5/5 — ممتاز *2026-01-11, version 1.0.40* شكراً على التطبيق الرائع وحسن تعاونكم كلكم زووووء😌 ### 5/5 — Thank you CAPITAL BANK ❤️ *2026-01-03* Thank you CAPITAL BANK ❤️ ### 5/5 — Delay in international wire *2025-12-21, version 1.0.39* There is a delay in international wire to place an n my account… it take more than 2 days particularly in weekend… other than that all perfect ### 5/5 — Hussein *2025-05-14, version 1.0.35* Very good ### 5/5 — 10/10 Experience *2024-08-04, version 1.0.31* Great experience, in person and online. ### 5/5 — Capital Bank *2023-12-28, version 1.0.25* Great service.✅ ### 5/5 — Notes on the application *2023-12-17, version 1.0.24* The application is user friendly. However, the followings are few shortcomings: 1. The text associated with transaction is not clear, misleading and most of the time does not reflect the right meaning. 2. Transactions do not show the balance of the account after the transaction. 3. Transactions are just text. They are not digitally active to open to the user the details of the transaction. 4. Each time you make a transfer the system will take you to the current account even if you have chosen other accounts. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*