# Capital Blue Cross

> Mobile app for managing health insurance benefits on the go. (iPhone/iPad app by Capital Blue Cross.)

- Source: https://appshunter.io/ios/app/capital-blue-cross/id1519770924 (this page in markdown: same URL + `.md`)
- Developer: [Capital Blue Cross](https://appshunter.io/developer/690763791)
- Category: Health & Fitness
- Price: Free
- Rating: 1.34/5 from 85 App Store ratings · 71 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 45 MB
- Languages: English
- Released: 2020-09-08
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/capital-blue-cross/id1519770924/reviews.md

## What is Capital Blue Cross?

Capital Blue Cross Mobile App offers members an avenue to manage their benefit plan on the go via smartphone or tablet.

## Key features

- Manage benefit plan
- On-the-go access
- Smartphone and tablet compatible
- View coverage details

## Recent user reviews (10 of 71)

All indexed reviews: https://appshunter.io/ios/app/capital-blue-cross/id1519770924/reviews.md

### 1/5 — App is horrible

*2026-08-06, version 1.39.0*

There’s always a sign in issue. The search portal for finding a pcp/doctors is outdated. A lot of junk numbers and incorrect doctor’s offices there.

### 1/5 — Worst App Ever

*2026-08-05, version 1.39.0*

I have never in my life used an app that was more useless than this one. Over 90% of the time I can’t log in, and when I can, I don’t know where to go. It’s the least user friendly app I’ve ever used. I hate this app.

### 1/5 — Rarely logs in

*2026-07-08, version 1.39.0*

I cannot log in to the app most times I try. I get an error message. It is frustrating and pretty much worthless right now.

### 1/5 — Barely Functional on iOS

*2026-07-05, version 1.39.0*

Log-in attempts mostly result in “Safari can’t open the page because the network connection was lost”, making the app extremely unreliable.  Using different networks, disabling VPN, etc. seems to have no effect.

### 1/5 — Doesn’t work

*2026-07-03, version 1.39.0*

The app never allows me to sign in. As others said, it always pops up with a error message that connection is not secure and doesn’t allow you to do anything beyond that screen

### 1/5 — Terrible

*2026-06-20, version 1.38.0*

The app hardly ever works.... been this way for at least 6 months. I've tried everything and it only works like 5% of the time.

### 1/5 — Cannot login

*2026-06-10, version 1.38.0*

I cannot get past the login page. It keeps saying network connection lost and kicking me out. I can go to the website and log in without a problem but the app doesn’t work.

### 1/5 — Bad bad

*2026-06-09, version 1.38.0*

To became bad should improve a lot. The worse app ever.

### 1/5 — 2 weeks trying to sign in

*2026-06-04, version 1.38.0*

The app itself when you can actually get into it is actually pretty decent. I’m able to book my appointments, change my information. It’s fairly easy. I appreciate it. The only issue is I can’t get into it anymore and it’s not that my username or my password are wrong. It’s that, it doesn’t matter how strong of a Wi-Fi signal I have every time I try to login, it tells me that it can’t open the page because the connection was lost. I’m gonna go ahead and safely assume that the app is being worked on, but it would be fantastic if I can get an email to let me know that the app is being worked on or something. I didn’t think it was gonna take two weeks I’m pretty sure I missed my appointment already. I don’t know. Yeah not the best quality.

### 1/5 — Consistently Fails to Log In

*2026-05-30*

Logging in often results in an error message stating that the network connection was lost.

Blue Cross of California seems to be able to get a decent app (4.5-5 star rating in app store), but Capital Blue Cross seems to have absolutely no motivation to fix their apps (1-1.5 star rating for years, now)

Blue Cross needs to do some housekeeping

## Frequently asked questions about Capital Blue Cross

### What can I do with the Capital Blue Cross Mobile App?

The app allows you to manage your health benefit plan directly from your smartphone or tablet. You can access important plan details and stay updated on your coverage while on the go.

### Is the Capital Blue Cross Mobile App free to use?

Yes, the app is available for free download and use. There are no costs associated with managing your benefits through the mobile application.

### What devices are compatible with the Capital Blue Cross Mobile App?

The application is designed to be used on both smartphones and tablets, providing a flexible way to manage your health insurance benefits across different devices.

### How does this app help me manage my health benefits?

It provides a convenient mobile platform to view and manage your health insurance plan details. This allows for easy access to information about your coverage and benefits anytime, anywhere.

## Version history (last 5 releases)

### 1.39.0 — 2026-07-01

Bug fixes and security improvements

### 1.38.0 — 2026-05-21

Various enhancements and bug fixes to improve overall app performance and reliability. Updated interface elements for a more seamless and consistent user experience.

### 1.37.0 — 2026-03-09

Bug fixes
Security improvements
Upgrade to balances section for certain members

### 1.36.0 — 2026-02-26

Bug fixes and security improvements.

### 1.35.0 — 2026-02-16

Bug Fixes and Security Improvements.

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| [NVA Vision Benefits Member App](https://appshunter.io/ios/app/nva-vision-benefits-member-app/id1381492609) | 2.6 (16) | Free | Health & Fitness |
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## More apps by Capital Blue Cross

- [Capital Blue Cross VirtualCare](https://appshunter.io/ios/app/capital-blue-cross-virtualcare/id1375554671)

All apps by Capital Blue Cross: https://appshunter.io/developer/690763791

## Related topics

[excellus blue cross](https://appshunter.io/ios/topics/excellus-blue-cross)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
