# Capital City Bank Mobile — user reviews > 439 indexed App Store user reviews of Capital City Bank Mobile by Capital City Bank, rated 4.70/5 from 4,185 ratings. - Source: https://appshunter.io/ios/app/capital-city-bank-mobile/id840338247/reviews - App overview in markdown: https://appshunter.io/ios/app/capital-city-bank-mobile/id840338247.md - Rating breakdown: 5★ 3,463 · 4★ 433 · 3★ 87 · 2★ 61 · 1★ 141 ## What do users think of Capital City Bank Mobile? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient mobile banking - 🚀 Reliable and responsive - 🔒 Secure banking experience - 👍 Helpful customer service - 👍 Positive user experience **Cons** - 🐛 Occasional app crashes - 🐛 Issues with mobile check deposits - 🐛 Inconsistent transaction display - 💡 Need for more customization options - 💡 Desire for additional features (e.g., Zelle) **Commonly reported bugs** - App crashes when depositing checks - Inconsistent display of pending transactions - Difficulty logging in due to password issues **Most requested features** - Ability to change account information through the app - Improved notification system with more transaction details - Option to print account statements from the app ## Newest reviews (19 of 439) ### 5/5 — Nice *2026-08-20, version 26.0.260601* Muy útil ### 5/5 — App *2026-08-20, version 26.0.260601* Great ### 5/5 — Good bank app *2026-08-20, version 26.0.260601* It is so convenient to check banking status ### 5/5 — Good customer service *2026-08-19, version 26.0.260601* Great employees ### 5/5 — CCBMOBILE *2026-08-19, version 26.0.260601* Love this mobile banking app. Never have problems. ### 5/5 — Customer Harrison *2026-08-19, version 26.0.260601* Satisfied customer 40 years no problems ### 5/5 — Trouble-free *2026-08-19, version 26.0.260601* Easy to use. Always up to date. No downtime in years. ### 5/5 — Rating *2026-08-19, version 26.0.260601* This app is easy and accessible. ### 5/5 — App *2026-08-17, version 26.0.260601* Love this app it’s so easy to use and I can use it anywhere ### 5/5 — Love *2026-08-15, version 26.0.260601* Love capital city bank and the app is awesome. ### 5/5 — Capital City Bank *2026-08-14, version 26.0.260601* I’d like to request that the first page’s top margin is adjusted to one inch for printing or allow me to reset the formatting. The way it’s done now too much paper is wasted. Additionally, the checkbook registers do not accommodate the increased number of checks per book now. We’ve been members for over 50 years. ### 5/5 — cash Money *2026-08-14, version 26.0.260601* in time ### 5/5 — Absolutely The Best *2026-08-14, version 26.0.260601* The new software upgrade took sometime to get use to, but after that, it’s great… Thank You! ### 5/5 — Rate *2026-08-14, version 26.0.260601* 10 ### 5/5 — Good app *2026-08-12, version 26.0.260601* It does what I need it to do. ### 4/5 — Alerts. *2026-08-12, version 26.0.260601* Would like to have alerts to my phone for transactions. Have not figured out if this is possible. Otherwise I love banking with y’all! ### 5/5 — Great App. *2026-08-10, version 26.0.260601* Best app, easy to use ### 5/5 — Good App *2026-08-10, version 26.0.260601* User friendly and functional. ### 5/5 — Great bank and website *2026-08-10, version 26.0.260601* The website is easy to utilize and fast with information. Easy to transfer money, pay bills or just check account balances. Been a bank client since 1984. ## Most critical reviews (10 lowest-rated) ### 1/5 — Home owner *2026-08-13, version 26.0.260601* Difficult to use ### 1/5 — I don’t like it *2026-04-20, version 26.0.251200* do not like how you balance does not reflect real balance ### 1/5 — Recent Transactions *2026-03-21, version 26.0.251200* you can’t see what you previously bought or spent ### 1/5 — Need account numbers on the app-account numbers are hidden on a business account from the owner *2026-02-19, version 26.0.251200* Poor ### 1/5 — Hate the redesign *2026-02-16, version 26.0.251200* What a pain that all banks follow the same design. No one can seem to be different. Now, instead of the app opening to see all my accounts at once, they show individually and you have to scroll through. It takes extra time and steps to see them all at once. ### 1/5 — app *2026-02-13, version 26.0.251200* do not like how you balance does not reflect real balance ### 1/5 — Lorraine *2025-09-01, version 26.0.250600* Quick and reliable ### 1/5 — App *2025-05-21, version 25.0.5912* Very inconsistent, not as many tools that other banks have. ### 1/5 — Worst bank ever *2025-05-05, version 25.0.5912* Slow service have to wait 4 days to process a deposited check ### 1/5 — App *2025-01-21, version 25.0.5912* Not to happy about it , I can’t deposit checks ## Most praised reviews (10 highest-rated) ### 5/5 — CCB *2026-08-29, version 26.0.260601* Great app ### 5/5 — Heart eyes *2026-08-27, version 26.0.260601* Satisfaction overload 😍 ### 5/5 — Thank you for your diligence! *2026-08-26, version 26.0.260601* I have been helped tremendously by this app. Thanks so much for offering it. I appreciate the ease,!the safety features, and the accountability. When hacked, the Fraud folks were amazing. I wouldn’t have know there was a problem without this app. ### 5/5 — Easy app *2026-08-24, version 26.0.260601* This app is so easy to use ### 5/5 — Review *2026-08-22, version 26.0.260601* Good ### 5/5 — Great! *2026-08-21, version 26.0.260601* I have been with CCB for almost 50 years! ### 5/5 — Noiregirl 1u *2026-08-21, version 26.0.260601* Awesome service!!! ### 5/5 — Teacher *2026-08-21, version 26.0.260601* It is fast and efficient. It works almost every time I need to access it. ### 5/5 — Not one thing wrong with it *2026-08-20, version 26.0.260601* Never had any problems with this app and have seen it even improve more and more. ### 5/5 — Worship Pastor 1 *2026-08-20, version 26.0.260601* Easy to navigate and fast --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*