# Capital Credit Union ND — user reviews > 40 indexed App Store user reviews of Capital Credit Union ND by Capital CU of Bismarck, rated 4.70/5 from 2,043 ratings. - Source: https://appshunter.io/ios/app/capital-credit-union-nd/id1451967514/reviews - App overview in markdown: https://appshunter.io/ios/app/capital-credit-union-nd/id1451967514.md - Rating breakdown: 5★ 1,733 · 4★ 184 · 3★ 55 · 2★ 20 · 1★ 51 ## What do users think of Capital Credit Union ND? Overall sentiment: neutral **Pros** - 👍 Great user interface - 🚀 Convenient features - 💯 Excellent customer service **Cons** - 🐛 Bugs and crashes - 🔄 Confusing transaction labels - 🔒 Security issues with login and face ID **Commonly reported bugs** - Login issues and app freezes - Unreliable account access - Inconsistent performance **Most requested features** - Improved alert system - Streamlined login process - Better transaction categorization ## Newest reviews (10 of 40) ### 3/5 — Great App, Bad Update *2024-07-19, version 9.8.5* This app functions very well and has a good user interface. However, the latest update changed the way it labels transactions on your account. The wording on the transaction labels are now very confusing and it is hard to figure out what each charge is for. ### 4/5 — Hi *2021-01-22, version 8.0.2* Sometimes it froze when you need ### 2/5 — Bad banking app in the world!! *2020-11-12, version 8.0.2* I can’t wait to leave this bank always problems with the app and they not try to fix it all... ### 3/5 — Cap app *2020-10-15, version 8.0.1* The app freezes half the time when trying to open it. It’s annoying. ### 5/5 — Phone *2020-03-29, version 8.0.1* Seems to work better on iPad. Phone doesn’t work really well. Stuff doesn’t line up right? ### 5/5 — Love CCU, the mobile app is great! The Debit card doesn’t read well in many transactions *2020-02-17, version 8.0.1* The mobile AP ### 5/5 — Easy to use App *2019-09-18, version 8.0.1* Great for being away from home as well as being close to the Bismarck/Mandan. Transfers, paying bills, and to look up your balances. ### 5/5 — Very slow loading *2019-07-30, version 8.0.0* I’ve used this app a few times, and even though I’m on a 5G speed router and restart my iPhone daily, this app is very slow. I’ve deleted and reloaded it several times, to no avail. ### 5/5 — Wonderful app *2019-07-19, version 8.0.0* In the beginning it had some kinks to work out, but after that was done- wow! It's beautifully designed and has a TON more options than the old app like temporarily closing your card by yourself if you lose it, or ordering checks. The layout is much better than before. Overall, it really is a great app. ### 2/5 — Needs more *2019-06-25, version 8.0.0* As of right now after updating the new app, all it does is pin on the first page. I can’t access my account at all from the mobile app. Everything has to be done on my computer. ## Most critical reviews (10 lowest-rated) ### 1/5 — Alert *2024-05-23, version 9.8.5* I didn’t get any notification that my account was below $150, thank god I happened to check my account, why are my alerts not happening? ### 1/5 — Courtesy pay *2023-09-01, version 9.8.5* I did not want to be on courtesy pay, so in July I requested to be removed from courtesy pay. An I was told they did remove me from courtesy pay, but last week I was charged $32.00 for courtesy pay fee, after a capital credit employee told me that I was removed from courtesy pay that same day back in the July, so please remove me from courtesy pay I DO NOT WANT COURTESY PAY AS OF THIS AUGUST 1ST 2023 I WAS TOLD BACK IN JULY THAT I WAS REMOVED FROM COURTESY PAY BUT STILL BEING CHARGED $32.00 8/28/23 PLEASE REMOVE ME FROM COURTESY PAY ### 1/5 — Irritating *2022-01-04, version 8.5.32* Always freezes up or face enables needs to be redone weekly. Have tried to remove and redo download but same issue remains ### 1/5 — Horrible *2021-12-19, version 8.5.32* 90% of the time I try to login it says bad request even using the face login. Extremely unreliable to not even be able to use a app because of a software error. It’s not my password because I use the same one and the times it lets me in is random. ### 1/5 — Please improve your app *2021-01-16, version 8.0.2* Keep getting bad request whenever i tried signing in. At times it takes forever to load, during evening or early morning when i check my account, there would be times that it says i dont have an account or my user log in is wrong. ### 1/5 — Developed by 3rd graders *2020-12-01, version 8.0.2* If you can access your account and that’s a big If, the layout is good but trying to get into the app is a nightmare. Even after enabling touch it still asks for username and password. After entering that there’s a slim chance you’ll be able to access your info. This app is worst than the first one which I didn’t think was possible ### 1/5 — A disappointment *2020-08-04, version 8.0.1* I’ve had this app since it came out a couple years ago, it had some bugs here and there but it hasn’t gotten any better. I’m to the point where I can’t access my accounts/ see transaction history. This app needs to be fixed. ### 1/5 — Terrible *2020-01-14, version 8.0.1* Why have face ID when it never works, and has to be reset all the time. Figure it out! ### 1/5 — Wow can’t even log in *2019-08-15, version 8.0.0* I use a password manager to store unique usernames and strong (20+ character) random passwords. Thanks to the UI erasing any inputs once the app loses focus I have to physically write down my information to enter it in the app. This will lead to LESS security of their client base and not more security. Terrible feature. ### 1/5 — Doesn’t load *2019-07-24, version 8.0.0* The app doesn’t load and just searches on the first page so I cannot get to my info at all. The mobile website has to be turned sideways on the phone or you can’t see all the info ## Most praised reviews (10 highest-rated) ### 5/5 — FIVE STARS! *2025-04-09, version 9.8.5* Good people great service ### 5/5 — Great app *2024-03-13, version 9.8.5* Takes a little bit to understand how to use it, but once you do, everything is very simple to do and use. ### 5/5 — Review *2022-10-21, version 9.5.1* Very satisfied! ### 5/5 — Once in awhile I can’t log *2022-10-04, version 9.5.1* Sometimes I can’t log in but most of the time it’s fast and shows me real time updates. Well run app ### 5/5 — Amazing staff *2022-07-16, version 9.5.1* Andrea and the staff like Taylor are amazing! Keep it up!! ### 5/5 — Customer MC *2021-12-22, version 8.5.32* Quick and easy transfers! ### 5/5 — Blows *2021-07-28, version 8.5.32* Worst app other. Got to be India Maybe this is a Chinese plot. ### 5/5 — Best Bank *2021-07-26, version 8.5.32* You have the best of the best working there! Always nice, friendly and helpful! ### 5/5 — Great app *2021-03-24, version 8.0.2* Has all the functions I need for my day to day banking. Very convenient! ### 5/5 — Website easily maneuvered. *2020-12-27, version 8.0.2* AwesomeAwe website easy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*