# CapMetro Access – Austin TX

> On-demand shared rides for individuals with disabilities in Austin, TX. (iPhone/iPad app by Spare Labs Inc..)

- Source: https://appshunter.io/ios/app/capmetro-access-austin-tx/id1626094976 (this page in markdown: same URL + `.md`)
- Developer: [Spare Labs Inc.](https://appshunter.io/developer/1073027185)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.61/5 from 162 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 55 MB
- Languages: Amharic, Armenian, English, French, German, Hindi, Japanese, Korean, Norwegian Bokmål, Russian and 5 more
- Released: 2023-12-01
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/capmetro-access-austin-tx/id1626094976/reviews.md

## What is CapMetro Access?

Schedule and pay for rides on CapMetro Access – a demand-response, shared-ride service for people whose disabilities prevent them from riding other CapMetro bus and rail services.

## Key features

- Schedule rides
- Pay for rides
- Demand-response service
- Shared-ride service
- Accessible transportation

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/capmetro-access-austin-tx/id1626094976/reviews.md

### 4/5 — Mostly Great

*2026-01-09, version 4.2.70*

I appreciate the ease and convenience of the app. The only thing that I would change is a problem that I have on the screen that asks for building number and pick up and drop off a specific locations. Unless I put something in one of those boxes, it will not let me continue and book my ride. That is the only issue that I have.

### 3/5 — App is fine, but the service…..

*2025-10-23, version 4.2.70*

So the bus has a 30 min window to pick you up and I get picked up past that time frame regularly and that’s fine for them, traffic and adding rides regardless of scheduling conflicts. But, if the passenger isn’t there in 5 min they leave:

I do not love it.

### 1/5 — problems booking trips on the app

*2024-06-27, version 3.24.54*

This app needs to work on iones 17.51 because i can't use it to book any trips and when i do it tells me no trips for the setting that i just put in which is very furstating and i just really wanna use the app so much inside of calling cap metro to book a trip.

### 1/5 — They Broke Their Own Garbage App

*2024-05-09, version 3.23.7*

Whomever the under-paid interns they used to code this app were, the brain dead folks at the high-end of Cap Metro's consistently stellar decision-making skills saw fit to order said pseudo-coders to break their own app. That's right, wanna book a trip? Tough. Because the app requires that you select either an arrival time or a pick up time, and while the menu for selecting the time itself works, the check boxes to select whether it is an arrival or pickup time have been removed. That's right, they were there before, and the geniuses at Cap Metro removed them. The app won't let you book a trip unless you select one of these boxes, and they removed the boxes, actively rendering their own app unusable. Apple should have some kind of limitation on allowing half-competent-on-a-good-day developers from bricking their own app, but I guess since it's only impacting us disabled folks, that no one else really cares. Lucky us.

### 4/5 — More features needed

*2024-04-16, version 3.23.7*

The app overall is good. It just needs a way for you to edit your rides instead of having to delete and then rescheduling them. Because I wasn’t able to reschedule because I had to do a time adjustment. Thank you.

### 2/5 — Unable to complete Trip booking process

*2024-03-28, version 3.21.39*

It use an iPhone 8 with the latest version of iOS that it will run. while I was able to input trip details, I could not find a button to indicate that I had finished doing so.

## Frequently asked questions about CapMetro Access

### What is CapMetro Access?

CapMetro Access is a demand-response, shared-ride service in Austin, TX. It is specifically designed for individuals whose disabilities prevent them from using regular CapMetro bus and rail services.

### How do I schedule a ride?

You can schedule and pay for your rides directly through the CapMetro Access mobile application. The app facilitates the booking process for this specialized transportation service.

### Is there a cost to use this service?

The description indicates that users can pay for rides through the app, suggesting there is a fare associated with the service. However, the app itself is free to download and use for scheduling and payment.

### Who is eligible to use CapMetro Access?

This service is for people whose disabilities prevent them from riding other CapMetro bus and rail services. Eligibility is based on specific accessibility needs.

## Version history (last 5 releases)

### 4.4.22 — 2026-04-28

This release brings various new features, improvements and bug fixes

### 4.3.58 — 2026-03-17

This release brings various new features, improvements and bug fixes

### 4.3.40 — 2026-02-05

This release brings various new features, improvements and bug fixes

### 4.2.70 — 2025-10-06

This release brings various new features, improvements and bug fixes

### 4.2.53 — 2025-09-22

This release brings various new features, improvements and bug fixes

## Apps similar to CapMetro Access

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pickup by Capital Metro](https://appshunter.io/ios/app/pickup-by-capital-metro/id1462279244) | 4.9 (1,389) | Free | Travel |
| [CARTSNow](https://appshunter.io/ios/app/cartsnow/id1538999262) | 4.9 (378) | Free | Travel |
| [Round Rock Rides](https://appshunter.io/ios/app/round-rock-rides/id6448641882) | 3.9 (22) | Free | Travel |
| [Metro MyAccess](https://appshunter.io/ios/app/metro-myaccess/id6743250918) | — | Free | Travel |

## More apps by Spare Labs Inc.

- [Spare Driver](https://appshunter.io/ios/app/spare-driver/id1357405851)
- [Spare Rider](https://appshunter.io/ios/app/spare-rider/id1414542240)
- [KnowRoute](https://appshunter.io/ios/app/knowroute/id1455155582)
- [SW Prime](https://appshunter.io/ios/app/sw-prime/id1473175231)
- [STARNow](https://appshunter.io/ios/app/starnow/id1485041883)
- [Whistle!](https://appshunter.io/ios/app/whistle/id1495190039)

All apps by Spare Labs Inc.: https://appshunter.io/developer/1073027185

## Related topics

[austin metro](https://appshunter.io/ios/topics/austin-metro) · [austin metro bus](https://appshunter.io/ios/topics/austin-metro-bus) · [access cuse](https://appshunter.io/ios/topics/access-cuse) · [capmetro austin](https://appshunter.io/ios/topics/capmetro-austin) · [capmetro](https://appshunter.io/ios/topics/capmetro)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*