# CapMetro ATX > Official transit app for trip planning, ticketing, and real-time bus information. (iPhone/iPad app by Capital Metropolitan Transportation Authority.) - Source: https://appshunter.io/ios/app/capmetro-atx/id787315615 (this page in markdown: same URL + `.md`) - Developer: [Capital Metropolitan Transportation Authority](https://appshunter.io/developer/787315618) - Category: Navigation, Travel - Price: Free - Rating: 4.10/5 from 1,141 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 130 MB - Languages: English, Spanish - Released: 2014-01-20 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/capmetro-atx/id787315615/reviews.md ## What is CapMetro ATX? The official CapMetro App offers customers quick trip-planning tools, online ticketing, real-time departure information and other great features that make riding easy. Whether you’re at home, on the go or on the bus, pull up the app to access the Trip Planner and easily buy tickets. Not sure how to get there? With schedules and route maps offered in the CapMetro App, you’re only a click away from your next trip. This app requires iOS 11 or higher. We recommend using iOS 12 to take advantage of all the app features. App Features: - Buy tickets for Local or Commuter services. Eligible customers can also purchase MetroAccess and Reduced Fares. - The Trip Planner feature plans a customized itinerary based on your starting and ending locations. It also displays real-time information for all Cap Metro services. Save favorite trips for easier planning. - Schedules are available for all routes in the system. - Route Maps are viewable by service and route number. - Next Departure features allows you to find the next bus near your location. For Customer Service assistance, please contact the Capital Metro GO Line at 512-474-1200 or visit capmetro.org. If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open weekdays 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on the app. If you are a MetroAccess customer, you can register to purchase MetroAccess passes on the app by calling MetroAccess at 512-369-6067. Please have your client ID number available and email address used to register your account. ## Key features - Trip planning with real-time departures - Online ticket purchasing - Schedules and route maps - Next departure finder - Purchase reduced fares and MetroAccess tickets ## What do users think of CapMetro ATX? Overall sentiment: negative **Pros** - 🚀 Fast and intuitive app - 💳 Easy ticket purchasing and management - 📍 Accurate live bus tracking - 🗺️ Useful trip planning features **Cons** - 🐛 Frequent app crashes and bugs - ⏱️ Slow app performance and loading times - 🔋 High battery consumption - 🔒 Unreliable account management (sign-outs) - 🚌 Inaccurate bus arrival times **Commonly reported bugs** - Ticket activation issues causing problems with bus drivers - Compatibility problems with older devices after updates - Trip planner not showing all available routes **Most requested features** - Apple Wallet integration for digital tickets - Improved accessibility for disabled users - Customizable route and stop favorites - Real-time delay and service change notifications ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/capmetro-atx/id787315615/reviews.md ### 1/5 — Account creation is impossible *2023-05-17* First off. ByteMark is a horrible and evil company that has attempted to sue other transit companies because they submitted a weak patent on “visual tickets”. Luckily they lost in court but that does stop them from grifting this app onto cities for many contracted years Second, account creation is not possible at the time of writing this. Nice work by your QA department ByteMark, and the lack of automated testing. Second, password reset also prompts an error that you should have to contact customer support, even Thoth the change actually works. Y’all are such an embarrassment in the public transit technology space. I hope that CapMetro sees this eventually and moves everything to Transit App just like Denver and other cities. ### 1/5 — Can this app be any worse? *2022-10-06, version 4.032* The consistency of the app is god awful. Somtimes, a bus will come 10+ minutes early, but on the app it still says it's "on schedule". You should not have to show up to a bus stop 15 minutes before the bus's supposed arrival time just because this god forsaken app can't update to real time. Also, sometimes buses will come that aren't even on the app. Make it better. ### 1/5 — Not for older phones *2021-09-01, version 4.032* If you have anything below the new apple OS don’t get this app. It’ll just crash constantly and work maybe one out of 40 times you open it. I’ve lost multiple day passes and one week pass to the app not opening for me. Decided to just uninstall and take the loss. Never using this app again. ### 1/5 — trip planner unreliable; LGBTQIA2+ clinics unlisted *2021-06-14, version 4.023* this app is okay when it works. it’s nice to be able to buy tickets, view schedules/routes, and see mostly accurate live bus movements. i’m glad for the cashless, contactless options. the QR tickets scan on the bus maybe half the time, though that may be a scanner machine problem. but the very basic, essential trip planner feature is terribly inconsistent and quite frequently doesn’t give me “bus only” results - even when the start is a bus stop/depot, the destination auto-populates by name, the walking distance/transfer/etc parameters are maxed, and my trip is within them. i have learned to use apple maps for planning, which never has these issues. it’s incredibly frustrating and time-consuming trying to get it to work so i can save/quickly view/follow a trip (and busing already takes usually 2-3x longer than driving). these issues aside, public transport is already very taxing for me as i am disabled. additionally, NONE of the KIND clinics auto-populate, which means that other LGBTQIA2+ who rely on bus and this app may not be able to access their healthcare. ### 2/5 — Not accessible for the blind? *2021-03-06, version 4.023* When using the latest app version with voiceover, you are not able to purchase tickets independently because everything is not being read with assistive technology. This is laughable since I am a disabled person trying to purchase a ticket to allow me to write paratransit… I was able to do this before ### 4/5 — App problems *2020-10-13, version 4.017* Ever since the update I haven’t been able to use any of the tickets I bought because they all say they are invalid really frustrating how this never happened till the update ### 2/5 — Much less accurate after update *2020-09-26, version 4.017* I can put in addresses and the app will show that there isn’t a route available—but Google Maps will show the available routes AND their departure/arrival times. Why is Google more useful than your own app? People who can’t drive are depending on the buses and need accurate info to plan their business. FIX THIS. ### 3/5 — Tickets glitch and bus drivers get mad at me :( *2020-08-19, version 4.013* Lots of positive about the app. Payments are easy and fast, purchasing the tickets is simple, and saving money on a week’s or month’s worth of tickets in one is fantastic. Plus, seeing 95% accurate arrival updates is great. However, the whole reason I use this app is to ride the bus. And when the tickets glitch (it’s supposed to open to show a blue screen if the ticket is active) that makes me stressed out every time I wanna ride. And mostly bus drivers don’t care, but every now and then they think I’m trying to bypass the system with an old ticket or something. So I feel skeevy when I actually paid for the ticket and am trying to do the best I can to prove that the ticket is real. If I didn’t rely on the bus so often, and had cash on hand more often, I wouldn’t use this ticket function. But, this is where I am. I’ve reinstalled the app multiple times and it’s the same thing. ### 2/5 — A lot of bugs in this app *2020-07-29, version 4.013* Everytime I buy a 30 day pass it will only work for a few days and then the ticket will no longer open. I contacted cap metro and all they had to say was that the drivers were allowed to charge me extra fare. I’m not sure why it’s so hard for them to just look at the expiration date on the ticket just like they would if a paper ticket won’t scan. But instead they just want to charge me again. Fix the bugs or at least update your drivers on how to look at the expiration date which is right on the front screen before opening the ticket. ### 2/5 — TICKET WONT OPEN *2020-07-18, version 4.013* Its been happening for the last 3 months but my tocket wont open when i click it. It louds but never pulls up my boarding pass. I have called to have it fixed and even went to the metro store and they have fixed it but then a day or 2 days later it does it again. This is bad since i feel like im wasting $11 every other week ## Frequently asked questions about CapMetro ATX ### What does the CapMetro ATX app do? The CapMetro ATX app provides users with tools for planning trips, purchasing tickets online, and viewing real-time departure information for CapMetro services. It also offers access to schedules and route maps to help users navigate their commutes. ### How do I buy tickets through the app? You can buy tickets for Local or Commuter services directly through the app. Eligible customers can also purchase MetroAccess and Reduced Fares. For reduced fares, you may need to visit a transit store first to activate the option on the app. ### Is the CapMetro ATX app free to use? The app itself is free to download and use for trip planning and accessing information. However, users will need to purchase tickets for their transit journeys through the in-app ticketing system. ### What are the system requirements for the CapMetro ATX app? This app requires iOS 11 or higher. For the best experience and to take advantage of all features, iOS 12 is recommended. ### How can I get help with the app or my transit? For customer service assistance, you can contact the Capital Metro GO Line at 512-474-1200 or visit capmetro.org. Specific assistance for MetroAccess customers is available by calling 512-369-6067. ## Version history (last 3 releases) ### 4.082 — 2023-07-24 App name change ### 4.077 — 2023-06-05 Bug Fixes ### 4.032 — 2021-08-31 App enhancements and fixes. ## More apps by Capital Metropolitan Transportation Authority - [CapMetro](https://appshunter.io/ios/app/capmetro/id1586330331) - [CapMetro Adventures](https://appshunter.io/ios/app/capmetro-adventures/id6443482386) All apps by Capital Metropolitan Transportation Authority: https://appshunter.io/developer/787315618 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*