# CapMetro Bikeshare — Bikeshare Austin

> Austin electric bike-sharing service for urban exploration and transit. (iPhone/iPad app by Lyft, Inc..)

- Source: https://appshunter.io/ios/app/capmetro-bikeshare/id6535647192 (this page in markdown: same URL + `.md`)
- Developer: [Lyft, Inc.](https://appshunter.io/developer/523004506)
- Category: Navigation, Travel
- Price: Free
- Rating: 2.80/5 from 108 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 122 MB
- Languages: American English
- Released: 2024-07-20
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/capmetro-bikeshare/id6535647192/reviews.md

## What is CapMetro Bikeshare?

The official CapMetro Bikeshare app provides you access to CapMetro’s fleet of 100% electric-assist bikes docked at stations all around Austin.

Discover Austin from a new, electric perspective with the following app features:
- Choose a pass or buy a membership
- Find stations near you using the interactive map
- Check bike and dock availability in real time
- Plan a trip in Austin
- Easily unlock and return a bike
- View your ride history

For assistance, please contact the CapMetro GO Line at [512-474-1200|] or email customer.service@capmetro.org

## Key features

- Electric-assist bikes
- Interactive station map
- Real-time availability
- Trip planning
- Easy bike unlock/return
- Ride history

## What do users think of CapMetro Bikeshare?

Overall sentiment: negative

**Pros**

- 👍 Easy to set up
- 👍 Straightforward app
- 👍 Good value for price
- 👍 Unlimited rides for the day (with re-scan)
- 👍 Decent network in downtown/central east Austin
- 👍 Never any problems with lock/unlock
- 👍 Never have problems with no bikes at stations
- 👍 Super useful for getting around
- 👍 Best choice if not waiting for bus
- 👍 Plenty of stations to pick and drop
- 👍 Worked great and loved it
- 👍 Easy to sign up
- 👍 Easy to rent bikes
- 👍 Great ride around the river
- 👍 Unbeatable public transportation
- 👍 Customer service is fast and understanding
- 👍 Great way to get around downtown
- 👍 Starting a ride is easy with QR code
- 👍 Can see where bikes are on a map
- 👍 Can see how many bikes are at the dock
- 👍 Doesn’t drain battery
- 👍 App and bike rental worked great
- 👍 New bikes are awesome
- 👍 App and bicycles have improved a lot

**Cons**

- 🐛 Nothing loads
- 🐛 App freezes
- 🐛 Impossible to sign up via app
- 🐛 App won't accept payment cards
- 🐛 No idea why cards are refused
- 🐛 Handles get sticky
- 🐛 Welcome notification every ride
- 🐛 Annual pass is steep ($150)
- 🐛 Useless app
- 🐛 Can't add card payment
- 🐛 Won't take card
- 🐛 Constant error message when signing up
- 🐛 Unauthorized charge
- 🐛 App never works correctly
- 🐛 Buggy
- 🐛 Locking up during scan
- 🐛 App can do nothing you want it to
- 🐛 Navigation is rarely usable
- 🐛 Bad UX
- 🐛 High fares
- 🐛 Faulty app
- 🐛 Not taking card info
- 🐛 Incompetent customer service
- 🐛 App not taking credit card
- 🐛 Awful app
- 🐛 No way to log out
- 🐛 No way to reset password
- 🐛 One of the worse UXs
- 🐛 Account creation issues
- 🐛 Forced to choose payment type at account creation
- 🐛 Unusable
- 🐛 TOS don't load
- 🐛 Debit cards not accepted
- 🐛 Unfair rates
- 🐛 Horrible experience
- 🐛 Hard to add 2+ riders
- 🐛 Can't report non-functional bikes
- 🐛 Network limited to downtown adjacent areas
- 🐛 Random charge
- 🐛 Account suspended
- 🐛 Auto-renew is automatically turned on
- 🐛 Nobody can add cards
- 🐛 Randomly flag accounts and suspend them
- 🐛 No customer service number
- 🐛 Email only support
- 🐛 Account suspended after one ride
- 🐛 Can't add card
- 🐛 Can't purchase a pass
- 🐛 Error when trying to purchase a pass
- 🐛 Birth date required for pass
- 🐛 Too much personal data collected
- 🐛 Privacy concerns

**Commonly reported bugs**

- Nothing loads
- App freezes
- App won't accept payment cards
- App won't take card
- Constant error message when signing up
- App never works correctly
- Locking up during scan
- Navigation is rarely usable
- No way to log out
- No way to reset password
- App won't load rental agreement
- App won't load TOS
- Account suspended randomly
- App flags accounts and suspends them
- Auto-renew is automatically turned on

**Most requested features**

- Fix app to allow card additions
- Improve error messages for payment issues
- Allow users to change payment choice after account creation
- Provide a customer service phone number
- Allow reporting of non-functional bikes
- Expand network beyond downtown adjacent areas
- Clarify how to pay for single rides
- Allow requesting bikes to be placed in the morning
- Update city data dashboards
- Provide a way to log out
- Provide a way to reset password
- Allow users to choose payment type after account creation
- Allow adding more than 2 riders
- Allow reporting non-functional bikes
- Expand network coverage
- Make navigation more usable
- Allow users to search for things like in Google Maps
- Allow users to turn off auto-renew
- Provide a website to create an account
- Fix app to load rental agreements
- Fix app to load TOS
- Allow debit card payments
- Provide clear pricing for rides
- Fix app to allow users to add cards without hassle
- Allow users to use the app without turning off VPN
- Stop requiring birth date for pass purchase
- Reduce data collection for privacy

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/capmetro-bikeshare/id6535647192/reviews.md

### 1/5 — Slow and buggy

*2026-04-19*

Nothing loads. When I did get as far as unlocking a bike it just froze

### 1/5 — Complete garbage since bought by capmetro

*2026-03-22*

I used to use the old bikes privately owned with no problem. Now that it's been bought by the city, it's impossible to sign up via the app. tried two different cards and refused all of them with no idea of why. It's the only bike that works around ladybird lake so way to ruin the trip for so many visitors to Austin! Get your s together cap metro!

### 5/5 — Easy to set up

*2026-03-14*

The app is straight forward when coming to scanning your bike, and especially for the price compared to other bike apps it is worth it unlike Lime it has pedals and you can get an unlimited ride for the whole day but you have to return the bike then scan it again.

### 4/5 — Decent overall

*2026-02-08*

Decent overall service.

Never any problems with the lock and unlock actions.

Decent network in downtown and central east Austin. Never have any problems with no bikes at stations.


Things to improve:
1. It sends a welcome to the first of many rides pus notification every time I go on the bikes. It made sense the first time but doesn’t anymore.
2. $150 a year is kinda steep. I feel $100 was fair.
3. Handles get a little sticky from what seems like the handle rubber degrading in the sun.

Please keep going. This service is very useful!

### 1/5 — Can’t add Card

*2026-01-20, version 2025.48.3*

Useless app. Downloaded it to bike around Austin, TX. Can’t even add a card payment on the app. It says “We apologize something went wrong. Please try again.”

### 1/5 — Doesn’t work

*2026-01-17, version 2025.48.3*

Won’t take my card. Tried 3 cards. Just keep getting something went wrong. Do better Austin.

### 1/5 — Totally worthless app

*2026-01-17*

Go out of my way way to go to one of these stations, Downloaded the app, fill in the profile info and then try to put my credit card.  Tried three different cards and it just gives an error every time.

### 4/5 — should be so simple

*2026-01-14, version 2025.33.3*

literally cant even get a year subscription. i put in all my card info and it just doesn’t work.

edit: i am gay.

they only accept credit cards.

### 1/5 — Terrible

*2026-01-03, version 2025.33.3*

Absolutely terrible app. It would make sense if the bike racks took cash or something but the only way to use the bikes is through the app and the app doesn’t even work. Completely useless.

### 1/5 — Constant error message

*2026-01-02*

There's a constant error message saying there's an error when signing up I've tried on my account. My girlfriend's tried on her account and we keep getting the same thing. We can't even use the bikes everyone coming up to the bikes are getting the same issue with the app

## Frequently asked questions about CapMetro Bikeshare

### What is this app?

This is the official app for CapMetro Bikeshare, providing access to a fleet of electric-assist bikes docked at stations across Austin. It allows users to find bikes, plan trips, and manage their rentals.

### How do I use the bikes?

You can find stations near you on the interactive map, check bike and dock availability, and then easily unlock and return a bike through the app. You can choose a pass or buy a membership to use the service.

### Is this app free to use?

The app itself is free to download. However, using the bikeshare service requires purchasing a pass or a membership, which are in-app purchases.

### What areas does the bikeshare cover?

The bikeshare service has stations located throughout Austin. The app's interactive map will show you the exact locations of stations and real-time bike and dock availability.

### What if I need help with the app or a bike?

For assistance, you can contact the CapMetro GO Line by phone at 512-474-1200 or by emailing customer.service@capmetro.org. They can help with any issues you encounter.

## Version history (last 5 releases)

### 2026.23.391 — 2026-08-19

Various improvements and bug fixes

### 2026.23.33 — 2026-06-25

Various improvements and bug fixes

### 2025.48.3 — 2026-01-14

Various improvements and bug fixes

### 2025.33.3 — 2025-09-15

Various improvements and bug fixes

### 2025.15.3 — 2025-05-15

Various improvements and bug fixes

## Apps similar to CapMetro Bikeshare

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Austin Transit: CapMetro Times](https://appshunter.io/ios/app/austin-transit-capmetro-times/id6737415183) | 4.3 (482) | Free | Navigation |
| [Metro Bike Share](https://appshunter.io/ios/app/metro-bike-share/id1121738367) | 4.3 (487) | Free | Navigation |

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All apps by Lyft, Inc.: https://appshunter.io/developer/523004506

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*