# Cappuccino - stay in touch — user reviews

> 214 indexed App Store user reviews of Cappuccino by Sociaaal LLC, rated 4.70/5 from 2,898 ratings.

- Source: https://appshunter.io/ios/app/cappuccino-stay-in-touch/id1506849927/reviews
- App overview in markdown: https://appshunter.io/ios/app/cappuccino-stay-in-touch/id1506849927.md
- Rating breakdown: 5★ 2,440 · 4★ 293 · 3★ 69 · 2★ 26 · 1★ 70

## What do users think of Cappuccino?

Overall sentiment: positive

**Pros**

- 🤗 Enjoyable and fun concept
- 👍 Visually appealing and charming interface
- 💞 Helps keep long-distance friends connected
- 🎨 Creativity and strong vision from developers
- 🎉 Brings joy and fun to daily interactions

**Cons**

- 🤔 Confusing and unclear navigation/organization
- 🔒 Issues with account login and support access
- 🔇 Lack of customization options (music, etc.)
- ⏱️ Time limits and restrictions on features
- 💰 Premium subscription seen as too expensive

**Commonly reported bugs**

- Recordings getting lost or deleted unexpectedly
- Inconsistent behavior when receiving phone calls

**Most requested features**

- Allow commenting on recordings without interrupting playback
- Provide option to change background music or have none
- Implement ability to delete or edit recorded 'beans'
- Offer more customization options for groups and recordings
- Improve notification system and make it more reliable

## Newest reviews (13 of 214)

### 3/5 — Enttäuscht

*2026-07-03*

Ich nutze die App gemeinsam mit meinen Freundinnen seit einigen Jahren und wir lieben sie total. In letzter Zeit häufen sich jedoch immer mehr Probleme. Zum einen hat IOS Funktionen die es für Android nicht gibt, aber auch umgekehrt. Zusätzlich stürzt die App immer häufiger ab, Nachrichten müssen mehrfach aufgenommen werden, um am Ende trotzdem nicht abgespielt werden zu können.
Ich finde es sehr schade, da ich finde, dass die App super Potenzial bietet, vor allem für long distance Freunde.
Das letzte Update ist mittlerweile auch mindestens ein Jahr her.. Wenn sich in Zukunft nichts ändert, werden wir uns wohl oder übel nach einer Alternative umschauen müssen…
Schade!

**Developer response:** Hey there,

Thanks for downloading our app! We’re sorry to hear that you didn’t have a great experience with the app. 

We’d appreciate it if you could share more details about what went wrong so we can improve and make things better for our users. 

Shoot us an email at contact@sociaaal.com – we’re here to help! 

Cheers,
The Sociaaal Team

### 4/5 — Love this app but it could use some upgrades!

*2026-05-12, version 1.9.13*

I’ve been using this app with my best friends for YEARS. It keeps us connected in each other’s day to day and we are so grateful it exists. I do think there are a few updates it could use, like being able to save certain audio, being able to go back further in conversations, and sometime it just generally gets a little glitchy but otherwise love the app!

### 2/5 — Bug

*2025-11-11, version 1.9.13*

Malaysia phone number invalid

### 3/5 — It’s alright

*2025-04-06, version 1.9.13*

I like cappuccino for staying in  contact with my friends and family and I like the idea of sending little beans to them but I think that we should be able to open more than one bean a day without getting premium

### 2/5 — Not supporting users from Taiwan

*2025-04-04, version 1.9.13*

I’m trying to connect with my friends in Taiwan but their phone numbers are not applicable. Perhaps the system has error? Please fix this problem

### 1/5 — I am unable to create an account

*2025-03-17*

Please help me out, I am very fascinated to use this platform, but whenever I try to make a new account, it says my phone number is wrong, when I am trying to verify my number to create my account. please advise.

**Developer response:** Hey there,

Thank you for bringing this to our attention. We're sorry to hear about the issue you're experiencing. Could you let us know your phone number (including the country code)? This information will help us investigate the issue further. Feel free to reach out at contact@sociaaal.com.

Cheers,

The Sociaaal Team

### 4/5 — Enjoyable but Confusing

*2025-03-13, version 1.9.13*

I was excited to try Cappuccino because it seemed like a fun and cute way to stay in touch with friends. The concept is great, and I love being able to leave audio notes for my friends to listen to when they have time. The interface is playful and enjoyable to interact with, which adds to the charm of the app.

That said, I find the app a bit confusing to use. Maybe it’s just me, but it’s hard to tell what I have and haven’t listened to yet. The way everything is organized feels a little unclear, making it tricky to navigate. I’m not sure exactly how it could be improved, but I hope the developers continue refining the experience because the idea itself is fantastic, and I’d love to keep using it.

On the bright side, the creators clearly have a strong creative vision—the app is visually appealing and fun to engage with. With some usability improvements, it could be even better!

### 2/5 — Good but has problems

*2025-03-06, version 1.9.13*

I used to love this app, but I recently got logged out of my account and can’t log back in due to a buggy phone number verification system. The issue is made worse by the lack of a clear way to contact support. There’s no visible email or help centre, the only thing I’ve found is their Twitter page that hasn’t been active since 2022. Frustrating experience with no clear resolution in sight

### 4/5 — Needs tweaks

*2025-03-02, version 1.9.13*

This app is a great idea but it needs some updates.
1. You should be able to comment on cappuccinos without pausing the recording. 
2. You should also be able to change the music which accompanies the recordings.
With these tweaks, I’d bump it up to 5 stars

### 1/5 — I can’t even sign in

*2025-02-03, version 1.9.13*

The app used to work well 2 or 3 years ago. I was so excited to use it again but my friends couldn’t even sign in. Their phone numbers are not recognized. I deleted my account to try to see for myself and indeed: it cannot recognize our numbers. Please fix this issue.

### 1/5 — I cant use the app

*2025-01-25*

I was so excited to use the app with my friends but it says invalid phone number (morocco) we have no way of entering the app :/ i dont know if its country related or a lag but i hope it gets fixed soon, the concept sounds so fun

**Developer response:** Hey there,

Thank you for sharing your feedback!

We're sorry to hear about the issue with entering your phone number. It may be country-related, but we truly value our users from all over the world and want everyone to enjoy the app. We're working on improving support for more regions, including Morocco. Please stay tuned for updates, and we appreciate your patience as we work to fix this!

If you have any other questions or suggestions, feel free to reach out at contact@sociaaal.com.

Cheers,

The Sociaaal Team

### 3/5 — Idée géniale !

*2024-12-30*

Concept génial ! J’avais utilisé cette application pendant le confinement et j’avais adoré. Cependant je viens d’essayer de la réinstaller et je suis bloquée à l’égale du code de vérification. Celui que je revois et rentré apparaît comme incorrecte. Comment faire ?

**Developer response:** Hey there,

Thanks for your positive feedback!

We're glad to hear you enjoyed the app! We apologize for the trouble with the verification code. Please double-check the number you entered and ensure there are no spaces or mistakes.

If the issue persists, please reach out to us with more details at contact@sociaaal.com.

Again, we sincerely apologize for the inconvenience, we want you to really enjoy our app!

Cheers,

The Sociaaal Team

### 4/5 — Great app, premium too expensive

*2024-10-27, version 1.9.12*

Works well and does the job without going premium, however I wanted to support the app so I looked at Premium. It’s about 10x too expensive - would it not be better to charge like £1 a month and have 100x the premium users?

## Most critical reviews (10 lowest-rated)

### 1/5 — Signed me out and can’t get help

*2026-01-29, version 1.9.13*

After using the app for many years to stay in touch with my friends, the app signed me out and for the life of me I can’t sign back in. When I try to log in, it asks to verify my number. Sometimes I get a code and sometimes I don’t. When I do, however, it says the code is invalid (IT’S NOT! - copied straight from my messages). I’VE TRIED EVERYTHING to rectify this. Deleted and reinstalled the app, typed the code instead of coping, used a referral link, made a new account (tired 2 different emails and still get invalid codes when I in inevitably have to verify my number). I’ve emailed for help but not response.

### 1/5 — Can not sing in

*2026-01-11*

Phone is said to be invalid and email and pass don’t work since button stays gray

**Developer response:** Hey there, Thank you for reaching out and bringing this to our attention — we’re happy to help. To better understand the issue you’re experiencing, we’d appreciate a short summary of what’s happening on your end. Once we have this information, we’ll be able to look into the issue more thoroughly. Please reach out to Contact@sociaaal.com Regards, The Sociaaal Team

### 1/5 — Fix this buggy app

*2026-01-04, version 1.9.13*

Cant even sign up because apparently my number is invalid

### 1/5 — help meeee

*2026-01-01, version 1.9.13*

i’m trying to make an account but i can’t my phone number says invalid phone number :( idk what to do!! i’m sure it’s good but i can’t get inn :(

### 1/5 — I can’t get through verification

*2025-10-03, version 1.9.13*

This app as insane potential only if I can get through verification

### 1/5 — Please please fix this!

*2025-08-22, version 1.9.13*

I loved this app it was my absolute favorite but now I can’t even sign up bc it always shows a red text reading “invalid phone number” when I put my phone number in to receive a code and I don’t get a code
My phone number’s key is 966 from saudi arabia if that helps
Please fix this app it’s such a good one and it’s so fun !!

### 1/5 — Ne marche pas

*2025-08-09*

Dégoûtée :( ne concept est génialement, notamment quand tes potes habitent aux 4 coins du monde.. mais ça ne marche pas, vérifier son numéro de tel est impossible..

**Developer response:** Hey there,

Thank you for bringing this to our attention. We're sorry to hear about the issue you're experiencing. Could you let us know your phone number (including country code)? This information will help us investigate the issue further. Feel free to reach out at contact@sociaaal.com.

Cheers,

The Sociaaal Team

### 1/5 — Sign up / in Issue

*2025-06-28, version 1.9.13*

It lags first of all and when creating new account it says “invalid number”

### 1/5 — Unable to create account

*2025-05-02*

After trying so much to create account with a valid phone number it always tells invalid phone number please solve this issue

**Developer response:** Hey there,

Thank you for bringing this to our attention. We're sorry to hear about the issue you're experiencing. Could you let us know your phone number (including country code)? This information will help us investigate the issue further. Feel free to reach out at contact@sociaaal.com.

Cheers,

The Sociaaal Team

### 1/5 — Waste of time

*2025-04-17, version 1.9.13*

Verification of phone number just doesn’t work don’t know if it’s my country or just a bug, spent about half an hour getting frustrated at the thing until I just gave up and deleted it which was annoying because I now can’t use the platform that my friends are using to catch up.

## Most praised reviews (10 highest-rated)

### 5/5 — Great for keeping in touch!!

*2026-07-31, version 1.9.13*

I am in a Cappuccino group of 3 who find it very easy to keep in touch using this format. We share pictures and the highlights from our day, new books that we’ve read, thoughts on politics, and struggles we might be facing. I feel heard and supported using Cappuccino. I highly recommend this app as a good way to quickly share updates, thoughts and events.

### 5/5 — Backbone of my friendships

*2026-07-24, version 1.9.13*

I just want to tell the app developers that my best friends and I have used this app for the last ~4 years every single day and we would be lost without it. 

We are so grateful to you for making this app - it’s kept us all in touch as we live in seperate cities and having daily check in means we know so much about their mundane things of each others lives. We talk about work, relationships, parenting, EVERYTHING on cappuccino, it’s our favourite app ❤️

### 5/5 — We love the beans

*2026-07-07, version 1.9.13*

My friend group has been using this app for almost 5 years! We listen to them on our way to work and it’s a nice way to keep in touch when we’re spread all over the state and only get to see each other a few times a year.

### 5/5 — Best app for long distance friendships!!!

*2026-05-27, version 1.9.13*

All my best friends from college live across the country and because of this app I’m able to hear from them every day it’s my own personal podcast of my favorite people on the Earth. Highly recommend this app if you want to hear from the best of friends every day.

### 5/5 — A family staple

*2025-08-22, version 1.9.13*

This is a great help with staying in touch with my family. Setting up phone calls can be difficult so it’s nice to be able to record a little blurb about my day and hear how my family’s doing.

### 5/5 — love it never delete it

*2025-05-20, version 1.9.13*

cappucino slays 🩷

### 5/5 — a fun way to catch up with friends from afar.

*2025-03-01, version 1.9.13*

this is my friend group’s second time downloading cappuccino because we fell off a few years ago but it is verrrrry entertaining and helps us all keep in touch from all around the country 🤍 love

### 5/5 — COMMENTAIRES EN DIAGONALES

*2024-10-02*

bonjour,

je ne sais pas si je suis bête ou si c’est l’application qui me fait perdre la tête (ça rime haha…). MAIS quand on marque un long (ou petit) message dans un groupe pour répondre aux podcasts de nos ami•e•s, celui ci EST DE TRAVERS ??????? moi, j’avais un message TROP bien pour MA copine, mais elle ne pourra JAMAIS le lire car je suis trop bête pour m’en souvenir et vous êtes (sans vouloir vous offenser) l’êtes aussi… 

pouvez-vous S’IL VOUS PLAÎT, régler ce problème pour que MA copine puisse lire le message svpppp 😔😔😔🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

merci et bonne journée / soirée 

PS : j’ai mis 5 étoiles svp aidez moi

**Developer response:** Hey there,

Thanks for reaching out and letting us know about this issue. We're sorry for the frustration it's causing! Our team is aware of the notification problems, and we're actively working on a fix. We really appreciate your patience, and we'll keep you updated as soon as it's resolved. 

If you have any other concerns in the meantime, feel free to let us know! Hit us up at contact@sociaaal.com.

Cheers,

The Sociaaal Team

### 5/5 — Awesome way to keep in touch with family

*2024-08-15, version 1.9.12*

I’ve been using Cappuccino for 4 years and it was the best way for me to stay close with my family while I was away at school. Now that all of us are in different places, it’s been great to connect with this app!!

### 5/5 — Keeping close to family

*2024-07-17, version 1.9.11*

Love that daily I can hear my family that live so far a distance. We share old and new stories and share all kinds of great information. We love this app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
