# Capsule CRM

> Mobile CRM for managing contacts, tasks, sales, and projects. (iPhone/iPad app by Zestia.)

- Source: https://appshunter.io/ios/app/capsule-crm/id660292932 (this page in markdown: same URL + `.md`)
- Developer: [Zestia](https://appshunter.io/developer/660292935)
- Category: Business, Productivity
- Price: Free
- Rating: 4.50/5 from 44 App Store ratings · 139 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 17 MB
- Languages: American English
- Released: 2013-07-08
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/capsule-crm/id660292932/reviews.md

## What is Capsule CRM?

Access your Capsule account wherever you go. Capsule for iPhone provides access to your contacts, tasks, opportunities, projects and more.

Capsule is the easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline and what needs to be done when.

Capsule for iPhone features:
• Access, add or update your data even when you're offline
• See latest activity and updates from your co-workers
• Start calls or emails directly from a contact's profile
• View a contact's location on the map
• See history of emails and notes about a contact
• Keep track of sales opportunities
• Manage your calendar and assign tasks

IMPORTANT: An existing Capsule CRM account is required.

## Key features

- Offline data access and updates
- Contact and company management
- Task and calendar management
- Sales opportunity tracking
- Communication history logging
- Direct calling and emailing from contacts

## What do users think of Capsule CRM?

Overall sentiment: positive

**Pros**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible
- 👍 Great value for money

**Cons**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version
- 🐛 Slow performance after updates

**Commonly reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Most requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version

## Recent user reviews (10 of 139)

All indexed reviews: https://appshunter.io/ios/app/capsule-crm/id660292932/reviews.md

### 5/5 — Elegant & economical

*2025-07-17, version 4.3.10*

Capsule is intuitive and easy to use, has a friendly interface, and is just incredibly helpful. I keep coming back to it as my preferred CRM. I’d go so far as to say I cannot work optimally in a customer service and sales focused role without it.

### 2/5 — Inconsiderate app

*2025-03-29*

I didn’t like it, so I tried to unsubscribe from all there unsolicited task reminders and summaries it is sending me. Unsubscribe refers me to preferences on the web, where notification preferences are so well hidden I couldn’t find them. I had to change my account email address (to garbage) just to get rid of this post.

### 3/5 — Not the fastest

*2025-02-24, version 4.3.10*

I have used a few different CRMs but my biggest issue with this one is the refresh rate/ sync rate. When using desktop and mobile app at the same time , I have to force sync continuously. Other CRMs have a default sync rate that you can usually set. I only use Capsule because it is why what my employer has set up. If the option was there, I would move to another

### 5/5 — This is a GREAT APP!! 👍🏼👍🏼

*2024-10-21*

I haven’t been using it long but I can already tell this app is what I’ll be using for a long time. It’s simple yet has many useful features. Intuitive and user friendly. I love it. Thank you Capsule for giving a small business what it needs without being overly complicated and expensive.

### 5/5 — No Push Notifications

*2024-09-23*

This is such a great app, but there needs to be push notifications for tasks.

### 3/5 — Transpond

*2024-09-19*

Would love to see Transpond interactions in the Capsule app like they do on desktop. While we’re at it I would love to have a Transpond app…

### 5/5 — Great product

*2024-08-23, version 4.3.7*

Have used Hubspot in the past but never really loved it. Using Capsule for a week now and love it so far!

### 5/5 — Can’t delete tasks from the app

*2024-08-10*

There needs to be a way to delete a task from the app. Not sure why there isn’t one. To the developer, is there a task delete button that I’m missing somewhere? Other than that, I really like the CRM.

### 3/5 — Issues

*2024-06-20*

I can’t sort by group name or maturity date. 

Needs to be an indicator that contact has been contacted such a checkmark. 

Need to be able to separate each group. I don’t like contacts all together. 

Need go be able to call customer service and immediately be able to talk to someone.  
Good system just lacks customer service.

### 5/5 — Love this app

*2024-03-03, version 4.3.5*

I have been looking for a simple CRM for a very long time, and watsed a lot of time trialling many.  This CRM is exactly what I need, very simple to use, great customer support, and provides a super overview of my clients, with all their details, projects, tasks and invoices (syncd with XERO) all one page.  I am so relieved to have finally found this.

## Frequently asked questions about Capsule CRM

### What does Capsule CRM do?

Capsule CRM is an online customer relationship management tool designed to help businesses track people and companies they interact with. It allows users to manage communications, sales opportunities, and tasks, keeping all relevant information in one place.

### What are the key features of the mobile app?

The mobile app provides access to your Capsule account, allowing you to view and update contacts, tasks, opportunities, and projects. Key features include offline access, the ability to start calls or emails directly from contact profiles, view contact locations, and track sales opportunities.

### Is there a cost to use Capsule CRM?

The provided information indicates that an existing Capsule CRM account is required to use the mobile application. The app itself is listed as free, suggesting that the cost is associated with the underlying CRM service, which may have different pricing tiers.

### What devices is Capsule CRM compatible with?

The description specifically mentions 'Capsule for iPhone,' indicating compatibility with Apple's iOS devices. It is designed to provide mobile access to your existing Capsule CRM account.

### Who would benefit from using this app?

This app is ideal for sales professionals, account managers, and small business owners who need to manage their customer relationships and sales pipeline while away from their desks. It helps keep track of important client interactions and upcoming tasks.

## Version history (last 5 releases)

### 4.3.19 — 2026-08-26

Under the hood updates to ensure the app continues to run smoothly

### 4.3.18 — 2026-03-20

Under the hood updates to ensure the app continues to run smoothly

### 4.3.17 — 2026-02-25

Under the hood updates to ensure the app continues to run smoothly

### 4.3.16 — 2026-01-27

Under the hood updates to ensure the app continues to run smoothly

### 4.3.14 — 2025-10-31

Under the hood updates to ensure the app continues to run smoothly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
