# CaptionCall Mobile > Real-time captioned phone calls for individuals with hearing loss. (iPhone/iPad app by CaptionCall, LLC.) - Source: https://appshunter.io/ios/app/captioncall-mobile/id1313874713 (this page in markdown: same URL + `.md`) - Developer: [CaptionCall, LLC](https://appshunter.io/developer/871426783) - Category: Lifestyle, Medical - Price: Free - Rating: 3.55/5 from 102 App Store ratings · 37 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 42 MB - Languages: English, Spanish - Released: 2019-12-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/captioncall-mobile/id1313874713/reviews.md ## What is CaptionCall Mobile? Catch it all with CaptionCall. CaptionCall helps people with hearing loss who need captions to use the phone to clearly understand what the caller is saying through captioned conversations. With CaptionCall Mobile you hear and see what the caller is saying and it’s available at no-cost, thanks to a federally funded program. So how do I get CaptionCall? - Download the App - Complete the web registration process to get a no-cost account and CaptionCall number - Log-in and use CaptionCall Mobile as needed to support phone conversations. For more information visit captioncall.com or call 1-877-865-9228. Once you’ve installed CaptionCall check our user guide to set-up voicemail and learn how to use other important features at https://captioncall.com/captioncall-iphone. CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. Purchase price includes license to use the CaptionCall phone hardware and access to the captioning service. The CaptionCall phone remains property of CaptionCall in order to provide ongoing support, service, and upgrades. ## Key features - Real-time call captions - Hear and see conversations - No-cost service - Federally funded program - Voicemail setup - User guide available ## Recent user reviews (10 of 37) All indexed reviews: https://appshunter.io/ios/app/captioncall-mobile/id1313874713/reviews.md ### 1/5 — Not work. *2022-08-23, version 6.2.6* Need an account. Could Not set one up though. Never got the six digit pass code. Their system is broken!! ### 3/5 — Not Compatible with IPhone 13 Pro and iOS 15.6 *2022-08-13, version 6.2.6* I was very sad to find that the app is not compatible with my iPhone 13 Pro and iOS 15.6. Ii can log in to the app. I can make calls from the app, but any calls to my caption call mobile number go straight to voice mail without ringing or any notifications. I needed to have a new Caption Call phone installed and the installer also checked out my iPhone and the Caption Call app. After a while Loki g at setting and calling my caption call mobile number from his phone he stated that it was incompatible right now and hopefully he said a patch will be coming out to fix it. This is frustrating as when I have to leave a message I have to call from my Caption Call phone at home. I can’t call and leave a message from the mobile app as I won’t be know when they call back as it goes immediately to voicemail. Please, please, please fix this! It is a big problem!! ### 2/5 — Frustratingly unreliable *2022-05-03, version 6.2.4* Captioncall—both in landline form and on mobile—is aggravatingly unreliable. When I most need to be able to place a call, the captions drop out multiple times, or only capture maybe 1/10 of what is being said. I don’t know if it’s still human transcribers on the other end (in which case they are either not being trained properly, or just are no good at their jobs) or if CaptionCall has made the grievous mistake of switching to crappy auto-captions. I would switch to a different caption telephone provider if one existed. ### 3/5 — Contacts from a long time ago *2022-05-01, version 6.2.4* Im sorry but the last thing i want to have is an automatic transfer of phones contacts from my contacts to this captioncall llc app be out of my control- and better yet, having to manually Upload each contact or not able to delete the contact. ### 2/5 — Captioncall app *2022-03-22, version 6.2.4* I had this app on my phone for a week before deleting it. It was hard to figure out how to use it and that my calls had to be forwarded. When I figured it out, I used it but was disconnected three times during my call. Also, was never notified of a call and voicemail received. The captioning had a very long delay time, was inaccurate, and very confusing, impossible to use on a real phone call. I would be waiting forever to read what the other person said. Also, when I called customer service on the day I downloaded it, they were impossible to understand. They don’t know how to communicate with hearing impaired people! Very disappointing. ### 2/5 — Functional, but not great. *2022-02-28, version 6.2.4* This is a functional captioning app for call BUT needs major improvements in settings and utility in order to be great. There is no effective way to block spam calls or to filter unwanted calls (that I can figure out in my year of usage). Captions are provided reasonably well and meet my current needs but the frustration of spamming and inability to filter frustrates me. I would prefer a means to send ALL calls to voicemail directly versus ringing my iPhone at all. ### 3/5 — It doesn’t work *2022-02-16, version 6.2.4* I use this for my mobile phone and it didn’t work with out WiFi when I need to make calls it’s annoying ### 1/5 — Bugs need to be fixed *2021-11-24, version 6.2.3* I have been experiencing issues with incoming and outgoing calls for almost a year now. The calls won’t go through. And when they come through, captions don’t show up. Customer service is great but the app needs some fixings. ### 1/5 — No inbound call notifications *2021-10-12, version 6.2.2* Tech support has been unable to resolve this issue. All inbound calls go directly into voicemail rendering this a dysfunctional communication tool. Outbound calls have spotty captioning service — drops frequently mid-call. And call connection disconnects frequently. ### 5/5 — Good Captioning App *2021-08-31, version 6.2.1* I have 3 different captioning apps, and Caption Call is the best of the three. It has improved so much in terms of minimal lag time, friendly interface, and good call quality. Sometimes the captioner isn’t accurate but most of the time I don’t have trouble guessing what the captioner meant to say. No issues regarding people not being able to hear me anymore. Also, the call forwarding capability and voicemail service is really helpful. ## Frequently asked questions about CaptionCall Mobile ### What does CaptionCall Mobile do? CaptionCall Mobile provides real-time captions for phone conversations. It allows individuals with hearing loss to both hear and see what the other person is saying during a call, significantly improving communication clarity and accessibility. ### How do I get started with CaptionCall Mobile? To get started, you need to download the app and complete a web registration process to obtain a no-cost account and a CaptionCall number. Once registered, you can log in and use the app to support your phone conversations. ### Is CaptionCall Mobile free to use? Yes, CaptionCall Mobile is available at no cost to registered users with hearing loss. This service is made possible through a federally funded program, meaning no costs are passed on to eligible individuals. ### Who is eligible to use CaptionCall Mobile? CaptionCall Mobile is available in the United States ONLY and is intended for registered users with hearing loss. Federal law restricts its use to individuals who qualify for the service. ### What are the key features of CaptionCall Mobile? Key features include real-time captions that display what the caller is saying, the ability to hear and see conversations, and access to a user guide for setting up voicemail and learning other important functions. The service is provided at no charge. ## Version history (last 2 releases) ### 6.4.0 — 2023-04-11 General app performance improvements ### 6.3.4 — 2023-01-25 Bug fixes and improved captioning. ## Apps similar to CaptionCall Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [AMP Smart](https://appshunter.io/ios/app/amp-smart/id1161431613) | 2.9 (302) | Free | Lifestyle | | [Openroad: Safety on the Road](https://appshunter.io/ios/app/openroad-safety-on-the-road/id1485648819) | 4.8 (3,936) | Free | Lifestyle | | [Sound Alert.](https://appshunter.io/ios/app/sound-alert/id1126014754) | 2.8 (6) | Free | Lifestyle | | [Olosho App](https://appshunter.io/ios/app/olosho-app/id1570918303) | 4.4 (5,395) | Free | Lifestyle | | [VetsApp](https://appshunter.io/ios/app/vetsapp/id1358046921) | 4.7 (1,295) | Free | Lifestyle | | [Voice commands for Alexa](https://appshunter.io/ios/app/voice-commands-for-alexa/id1492845711) | 4.3 (504) | Free | Lifestyle | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*