# CaptionCall — Phone Call Captioning > Real-time captioned phone calls for deaf and hard-of-hearing individuals. (iPhone/iPad app by MachineGenius.) - Source: https://appshunter.io/ios/app/captioncall/id1529823668 (this page in markdown: same URL + `.md`) - Developer: [MachineGenius](https://appshunter.io/developer/1529823670) - Category: Utilities, Productivity - Price: Free - Rating: 4.80/5 from 3,459 App Store ratings · 156 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 110 MB - Languages: American English, European Spanish - Released: 2020-11-06 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/captioncall/id1529823668/reviews.md ## What is CaptionCall? CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team ## Key features - Live call captioning - Real-time transcription - Customizable display - Secure and private - Use WiFi or mobile data - Voicemail alerts ## What do users think of CaptionCall? Overall sentiment: positive **Pros** - 👍 Great captioning quality - 🚀 Fast and accurate transcription - 🔓 Ability to use own phone number - 💡 Saves call transcripts for reference - 👍 Helpful for hearing-impaired users - 👍 Easy to set up and use **Cons** - 🐛 Occasional dropped calls - 🐛 Inconsistent performance - 🔒 Privacy concerns with personal data - 🐛 Caller ID issues - 🐛 Difficulty with voicemail **Commonly reported bugs** - Login/connection issues - Captions not showing up during calls - Keypad blocking captions **Most requested features** - Automatic language detection and switching - Text-to-speech functionality for mute users - Customizable tone/volume settings - Improved integration with phone dialer ## Recent user reviews (10 of 156) All indexed reviews: https://appshunter.io/ios/app/captioncall/id1529823668/reviews.md ### 1/5 — This has messed up my telephone calls! *2026-08-08, version 38.0* I do not get phone calls anymore. Please delete this app from my phone! My son has called 4 times and gets connected to voicemail every time. My phone does not ring to tell me it’s him. ### 1/5 — Tedious trap *2026-08-03, version 38.0* WHY??? just give me phone number ### 5/5 — Thanks Caption Call *2026-07-31, version 38.0* This app has been a Godsend to me. My hearing is almost nonexistent. With this app, if I don’t make out what is said, I can read it. This sure makes phone conversations so much better for me. ### 5/5 — iPhone *2026-07-29, version 37.0* Very dedicated staff everyone worked hard at trying to help me. I’m much impressed now I feel like I can live again . thank you so much. ### 4/5 — Language variation *2026-07-27, version 37.0* I just want to know if you guys plan on adding more languages other than Spanish and English? And if I’m speaking with a Portuguese speaker from Brazil and I speak English if the language will automatically translate to English, if you do decide to add Brazilian Portuguese as a language.? ### 5/5 — Caption call *2026-07-09, version 37.0* This is great! I can hear with the speaker on n read my call. Less anxiety n I don’t miss a word. Love it!!! ### 3/5 — Caption call not good service *2026-07-08, version 37.0* This has fut around my phone and no one can’t able to call me. I am so upset and frustrated that I lose my job because of this! ### 3/5 — Streaming issues *2026-07-08, version 37.0* For some reason while on a call the streaming through my cochlear implant stopped. I can not hear voice. The captions scream was moving up and down making reading difficult. ### 5/5 — Great too have *2026-07-07, version 37.0* Can hear absolutely better thank you caption call. ### 5/5 — Caption calling *2026-06-21, version 36.0* Love it it was just what I needed it’s free right now ## Frequently asked questions about CaptionCall ### What does CaptionCall Mobile do? CaptionCall Mobile provides real-time, live captions for phone calls. It automatically transcribes both sides of a conversation, allowing deaf and hard-of-hearing individuals to communicate more effectively over the phone. The app is designed to be easy to use and integrates seamlessly into daily life. ### How does CaptionCall Mobile work? The app uses advanced voice-to-text technology to transcribe phone conversations in real-time. These captions appear in a customizable, easy-to-read format on your mobile device. You can make and receive calls using a new CaptionCall Mobile number or forward your existing number to the app. ### Is CaptionCall Mobile free to use? Yes, CaptionCall Mobile is 100% free for qualified deaf and hard-of-hearing users in the United States. This service is funded by a federally administered fund, as approved by the FCC, so there are no costs passed on to eligible individuals. ### Who is eligible to use CaptionCall Mobile? CaptionCall Mobile is exclusively for individuals with hearing loss who require captions to use the phone effectively. Users must be registered and meet federal requirements to enable the service. The app is available only in the United States. ### Can I use my existing phone number with CaptionCall Mobile? Yes, you have the option to continue using your existing phone number. You can set up call forwarding so that incoming calls to your regular number are automatically routed to CaptionCall Mobile for captioning on your mobile device or tablet. ## Version history (last 5 releases) ### v39.0 — 2026-08-14 This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app. ### 38.0 — 2026-07-30 This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app. ### 37.0 — 2026-06-23 This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app. ### 36.0 — 2026-06-04 This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app. ### 35.1 — 2026-05-11 This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app. ## Apps similar to CaptionCall | App | Rating | Price | Category | | --- | --- | --- | --- | | [ClearCaptions Mobile](https://appshunter.io/ios/app/clearcaptions-mobile/id1389230518) | 4.4 (1,847) | Free | Utilities | | [Robokiller: Spam Call Blocker](https://appshunter.io/ios/app/robokiller-spam-call-blocker/id1022831885) | 4.5 (414,079) | Free | Utilities | | [YouMail: Spam Call Blocker](https://appshunter.io/ios/app/youmail-spam-call-blocker/id308331524) | 4.7 (98,765) | Free | Utilities | | [Echoline: Second Phone Number](https://appshunter.io/ios/app/echoline-second-phone-number/id6475810850) | 4.6 (594) | Free | Utilities | | [Rylo: Live Call Captioning](https://appshunter.io/ios/app/rylo-live-call-captioning/id1514154600) | 4.6 (3,283) | Free | Utilities | | [InnoCaption: Call Captioning](https://appshunter.io/ios/app/innocaption-call-captioning/id1333988644) | 4.7 (11,530) | Free | Utilities | ## Related topics [caption call](https://appshunter.io/ios/topics/caption-call) · [caption call mobile](https://appshunter.io/ios/topics/caption-call-mobile) · [captions call](https://appshunter.io/ios/topics/captions-call) · [hearing impaired caption](https://appshunter.io/ios/topics/hearing-impaired-caption) · [rogervoice](https://appshunter.io/ios/topics/rogervoice) · [deaf chat](https://appshunter.io/ios/topics/deaf-chat) · [call captioning](https://appshunter.io/ios/topics/call-captioning) · [hamilton captel](https://appshunter.io/ios/topics/hamilton-captel) · [olelo](https://appshunter.io/ios/topics/olelo) · [oticon companion](https://appshunter.io/ios/topics/oticon-companion) · [innocaption](https://appshunter.io/ios/topics/innocaption) · [live captioning for accessibility needs](https://appshunter.io/ios/topics/live-captioning-for-accessibility-needs) · [oticon comp](https://appshunter.io/ios/topics/oticon-comp) · [myphonak](https://appshunter.io/ios/topics/myphonak) · [my phonak hearing aid app](https://appshunter.io/ios/topics/my-phonak-hearing-aid-app) · [voice to text for hearing impaired](https://appshunter.io/ios/topics/voice-to-text-for-hearing-impaired) · [my phonak app](https://appshunter.io/ios/topics/my-phonak-app) · [only deaf](https://appshunter.io/ios/topics/only-deaf) · [closed captioning](https://appshunter.io/ios/topics/closed-captioning) · [innocaption video calls](https://appshunter.io/ios/topics/innocaption-video-calls) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*