# Car Key Connect - Remote Start — user reviews > 372 indexed App Store user reviews of Car Key Connect by TV Cast Pte. Ltd., rated 4.70/5 from 26,083 ratings. - Source: https://appshunter.io/ios/app/car-key-connect-remote-start/id6451399317/reviews - App overview in markdown: https://appshunter.io/ios/app/car-key-connect-remote-start/id6451399317.md - Rating breakdown: 5★ 22,154 · 4★ 1,616 · 3★ 747 · 2★ 314 · 1★ 1,252 ## What do users think of Car Key Connect? Overall sentiment: negative **Pros** - 🚀 Easy charging experience - 🚀 Convenient vehicle status monitoring - 👍 Helpful customer service **Cons** - 🐛 Compatibility issues with many vehicle models - 💰 Subscription required for full functionality - 🔒 Lack of transparency on compatibility before purchase - 🔍 Difficult to cancel subscription - 🔍 Poor customer support responsiveness **Commonly reported bugs** - App fails to connect with compatible vehicles - Subscription charges continue even after cancellation **Most requested features** - Expand vehicle compatibility - Offer free trial period - Improve subscription management and cancellation process ## Newest reviews (16 of 372) ### 1/5 — Rip off *2026-07-29, version 4.3.19* Had to buy the subscription before set up… will not set up. Stuck paying for a month and can’t use…. Rip off ### 1/5 — Do not purchase *2026-07-27, version 4.3.18* I purchased the subscription and immediately saw the flaws upon connection. Most of the vehicle information is incorrect or it stays in drive mode leading to remote start not being accessible. I’ve been requesting a refund and I never get a response from support@tvcast, a complete ripoff. ### 1/5 — Does not connect *2026-07-23, version 4.3.18* The developer website takes you to a virus infected site and then asks you to download more software. This is a scam and there is no way to get a refund. I Paid for a year. Thought it would work and was an app for my 2019 Subaru Outback. I can’t get it to connect and cannot find anywhere to request a refund. Keeps taking me to a bot that has no help or a number to call for help ### 1/5 — This app is fraud *2026-07-23, version 4.3.18* The app is useless and does not provide the services advertised. ### 1/5 — DO NOT DOWNLOAD *2026-07-20, version 4.3.18* I have paid a month subscription but cannot create an account. I have tried so many times and all I get is, “check your internet”. I deleted and reinstalled the app but to no avail. Can’t even find any number to call and get my refund. ### 1/5 — DO NOT SUBSCRIBE *2026-07-17, version 4.3.18* Do not download you have to pay then yoi find out you have to go through another app and when you choose not to go through that app and request refund because you are unable to use the app. No one responds. You’re welcome for the $99 that you have and I can’t use your app. ### 1/5 — Terrible Waste Of Money *2026-07-17, version 4.3.18* Omg I was locked out of my car for over six hours waited on tow truck was told to download this app to get inside of my car to remote access it and was still locked out do not recommend ever ### 1/5 — Yuck, more subscriptions *2026-07-15, version 4.3.17* Another app that requires a subscription for anything and everything on the app smh ### 1/5 — Fraudulent app *2026-07-14, version 4.3.17* I purchased a subscription to use this app and received a notification after purchasing that the app was not compatible with my vehicle. I immediately requested a refund through the app and received no response and then requested it through Apple support and was denied my refund. Upon speaking with a Apple Rep it was discovered that this is a fraudulent app ### 3/5 — Hoda 209 *2026-07-05, version 4.3.15* Enrique ### 1/5 — List price *2026-07-03, version 4.3.15* List pricing beforehand, I only changed iPhone, I have Toyota connected services and was able to plug in my phone before to listen to music on the apps and use Waze. No fees, why am I not able to hook up the new phone and use those same services without paying. ### 1/5 — Stupid *2026-06-30, version 4.3.15* You can’t even unlock the car ### 1/5 — Will take your money first before knowing if your car can contact or not *2026-06-27, version 4.3.15* Very upset they took 100$ and my car can’t connect and there’s no customer support ### 1/5 — poor app *2026-06-26, version 4.3.15* Very bad experience. still waiting for my refund. it doesn’t work with my car but still made me pay for subscription just to tell me after it doesn’t work ### 3/5 — Chua hieu lam *2026-06-25, version 4.3.15* De xem no nhu the nao ### 1/5 — Do not download the app *2026-06-20, version 4.3.15* No information available to connect the app. I cancel the subscription after trying to connect with the app . no phone number available for my money refund. ## Most critical reviews (10 lowest-rated) ### 1/5 — No good waste of money *2026-08-26, version 5.0.0* DO NOT INSTALL! They don’t offer a trail period to let you know what options you have before your actually charged! No way to get your money back if not compatible!!! Awful customer service!!!BEWARE!!!! ### 1/5 — NOT a Free app *2026-08-21, version 5.0.0* This app has absolutely no features until after you pay the weekly / monthly / yearly subscription fee. ### 1/5 — Fake app, do not download *2026-08-10, version 4.3.19* This app is fake? It doesn’t connect and after you’ve paid $105.99, you lose your payment, you can’t cancel and get your money back. I’ve been trying for 3 days to get this app to connect with no luck and can’t get my money back. ### 1/5 — Refund *2026-08-10, version 4.3.19* The app states that it would work with my car and that it would be 10.00 monthly. I thought I was paying the monthly fee but they tried taking well over the amount that was listed for 5 months and I have no way of contacting them to get this matter resolved. I’m extremely disappointed and angry. I will tell all of my fellow Hyundai owners to stay away from this app. ### 1/5 — Don't do it *2026-08-10, version 4.3.19* Don't do it it's a total scam. It says in your car to get this app in order to install other apps. I did what it said and you cannot do it. It's a terrible outdated app Toyota should not even be promoting this because it doesn't work. ### 1/5 — Touchy touchy *2026-08-09, version 4.3.19* This app is the king of “I work and function when I feel like it” ### 1/5 — DO NOT DOWNLOAD *2026-08-07, version 4.3.19* We had to pay for the app before knowing of it would work on our vehicle.. once we realized we could not use it we have tried everything to reach some sort of support.. unfortunately we paid the 6 month upfront fee and now have no way of getting our money back. I’ve tried reporting an issue (only way to possibly reaching someone) and have not heard back.. horrible customer service.. never used any features so couldn’t tell you if it even works.. PLEASE DO NOT WASTE YOUR MONEY! ### 1/5 — SCAMMER *2026-08-07, version 4.3.19* Doesn’t work scammer ### 1/5 — does not work *2026-08-04, version 4.3.19* waste of $20 doesnt connect to my car ### 1/5 — App wouldn’t connect to Kia *2026-07-30, version 4.3.19* Waste of time and money. The app was of zero help. ## Most praised reviews (10 highest-rated) ### 5/5 — My truck *2026-09-01, version 5.0.0* Lalito2015 ### 5/5 — Luxury Export U.S. *2026-08-14, version 4.3.19* The name of the Brand is the Brand! The first year the Lexus entered the U.S. Market my dad the dedicated Cadillac owner had to have a Lexus! My sentiments EXACTLY! I love Mercedes! But I having an Affair with my wife’s Lexus! That Pearl White at Night? There’s nothing like it! I am proud of the Toyota genius behind Lexus! I am also happy that the LC500 failed in the Market Place. It just told me that Lexus is not invincible! Everyone needs a reason to strive for greatness! Lexus’ bruised ego may be that reason! All great egos are bruised every once in a while. That’s how the great keeps being great! Thank you Lexus for enabling the affair with my wife’s pristine ES350. LEXUS! What An Experience! ~LCIII Hinsdale, Illinois ### 5/5 — Aple car plat *2026-08-07* Super **Developer response:** Thank you for your fantastic review! We're thrilled to hear that you are enjoying Car Play Connect: Remote Start. If you have any suggestions or need assistance, feel free to reach out to us at support@tvcast.in. Happy driving! ### 5/5 — Eric Mcclain *2026-06-29, version 4.3.15* Good ### 5/5 — Nelson *2026-06-14, version 4.3.14* Nelson ### 5/5 — The only thing I can think *2026-05-22, version 4.3.11* The only way ### 5/5 — medina *2026-05-16, version 4.3.11* quiero. saber. como funciona. este. tengnologia. me gustaría. saber. gracias. x. atención. ### 5/5 — Limpio *2026-05-13, version 4.3.10* Limpio ### 5/5 — Carafa01 *2026-04-03, version 4.3.5* Excelente ### 5/5 — Si *2026-03-29, version 4.3.5* Si --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*