# CarAdvise — user reviews > 95 indexed App Store user reviews of CarAdvise by CarAdvise LLC, rated 2.60/5 from 160 ratings. - Source: https://appshunter.io/ios/app/caradvise/id1118606915/reviews - App overview in markdown: https://appshunter.io/ios/app/caradvise/id1118606915.md - Rating breakdown: 5★ 59 · 4★ 3 · 3★ 5 · 2★ 8 · 1★ 85 ## What do users think of CarAdvise? Overall sentiment: negative **Pros** - 💰 Significant savings on car maintenance and repairs - 🚀 Easy and convenient booking process - 📱 User-friendly interface for comparing prices - 👥 Responsive and helpful customer service (when available) - ⏱️ Saves time compared to calling multiple shops - ✅ Digital approval system simplifies authorization - 🎯 Transparent pricing upfront (when accurate) **Cons** - 💸 Hidden fees and price discrepancies at checkout - 🐛 App crashes and freezes frequently - 📵 Constant logout issues requiring repeated logins - ⚠️ Appointments not communicated to shops properly - 😤 Poor customer service responsiveness and hostility - 🚫 Unreliable appointment scheduling and confirmations - ❌ Quoted prices significantly higher than actual shop prices - 🔌 App functionality issues and timeout errors - 🌍 Geographic limitations and shop availability problems - 📧 Unresponsive support channels (email, phone, chat) - 💳 Billing errors and incorrect payment processing - 🎭 Misleading marketing claims about discounts - 🔧 Shops unfamiliar with app system causing delays - 📍 Canadian postal code incompatibility - ⏳ Extremely long wait times for service completion **Commonly reported bugs** - App crashes when booking services - White screen appears after login - Constant automatic logout - Search functionality times out - Error messages during appointment booking - Payment method selection not processing correctly - Shop location map disappears randomly - Postal code field only accepts 5-digit US format - Browser redirect instead of native app functionality - Service type auto-changes during booking - Appointments confirmed but not received by shops - Billing system charges wrong payment methods - Promo codes rejected as invalid - Chat support button non-functional - Appointment time discrepancies between app and shop **Most requested features** - Separate booking tab for multiple appointments - Improved shop communication system - Real-time appointment status updates - Better integration with shop scheduling systems - Canadian postal code support - Warranty and hazard protection transparency - Promo code validation system - Offline functionality or better error handling ## Newest reviews (19 of 95) ### 3/5 — Discount instead of time *2026-01-04, version 5.1.3* 3 hours! I’ve been waiting for an oil change for 3 hours! And all this because the application system works slowly, coordination, confirmation of payment from my side, confirmation from the application (and it’s good if they don’t have system failures). I’ve only been waiting for payment confirmation for 2 hours. I’m angry, hungry and lost a lot of time. Of course, no one is in a hurry with the service, because they don’t earn as much as they would like. ### 3/5 — Check behind them,,, *2025-12-23, version 5.1.3* THANKS FOR SENDING US TO AN APPOINTMENT AT 7:30 TO A SHOP WHICH DOESNT OPEN UNTIL 8:30,,,,,,nice,,,, definitely a few annoying bugs in system…but decent phone help. ### 1/5 — Bad Work *2025-05-12, version 5.0.1* Who made this app? ### 1/5 — trash *2025-05-09, version 5.0.1* app is trash. crashes any and everytime i try to book a service. can't even look at shops around me or it just closes the app. waste of a download ### 1/5 — Extremely Disappointing – Hidden Fees & Poor Service Flow *2025-05-06, version 5.0.1* I booked a wheel alignment through this app at the listed price and dropped off my car the night before so the shop could start the work at 9:00 AM as scheduled. By 11:00 AM, I checked my phone only to find out they hadn’t even started, claiming they were waiting for me to “approve” the service again — even though I had already booked and confirmed it through the app. That makes no sense. But the real issue is the hidden charges. After starting the job, they sent me a second invoice with additional fees, saying that the wheel alignment required an extra reset — which I find to be complete nonsense. These extra costs were never mentioned upfront, and the app’s pricing feels misleading. This app lacks transparency and plays pricing games after the booking. I strongly recommend avoiding it. What’s the point of showing a price upfront if they’re going to add charges later? ### 1/5 — Price gauging *2025-04-30, version 5.0.1* They give low price and jack up prices when you visit. Also pressure you to add more services. The price you pay for appointment are just estimates and shops will resend the estimates with higher amounts. You will be forced to pay else you need to pay shop the “investigation” fees.they don’t report to Carfax. That way you will be missing maintenance info when some one in future pulls the report ### 1/5 — Fraud service *2025-04-11, version 5.0.1* Don’t waste your time. App promises all these saving but when I got to NTB, they said the CarAdvise’s account was inactive. There was no way to charge caradvise and I’d have to pay myself. The only thing they could do with the account was wave taxes. Surprised Instacart partners with them and judging by reviews, I’m not the only person wondering this ### 1/5 — It says app but a link browser *2025-03-18, version 5.0.0* Downloaded the app but puts me to a browser? I expect my app to log me in not sign me out everytime, thats probably one of the dumbest features you guys have literally took me 30 minutes to log in cause it keep logging me out Im just here because this is the only benefits Uber has but still disappointing. ### 1/5 — Support service is very bad *2025-01-15, version 4.0.0* Support service is very bad and the services list and the list Canadian Tires not work for Make a appointment. ### 1/5 — Bad app *2024-12-13, version 4.0.0* The worst app and, admittedly, the most terrible service I've ever encountered in my life ### 1/5 — The Firestone I went to wasn't in the program or included in this app *2024-12-03, version 4.0.0* This app has a lot of work to do. One day, perhaps it may be good. But that day is not today. Since the Firestone I went to on N. Main St. in Manteca California is not on the app, I have to pay out-of-pocket full with no discounts from them or DoorDash who promised there would be a dinky $10 off discount with CarAdvise. But the girl in the support chat was wonderful. Just that what she said didn't work. AND, came back to make it one star less because the oil change COSTS MORE with this than without, AND the DoorDash discount NO WHERE TO BE SEEN. VERY BAD. ### 1/5 — I HATE THIS APP!!!!! *2024-11-15, version 3.2.0* I will never ever ever ever EVER buy tires and go through this app. This was the most INCONVENIENT thing I’ve ever used. I’m infuriated over the amount of times I had to reach out to support ### 1/5 — Fraudulent membership services. *2024-10-31, version 3.1.5* I ended up paying 91$ for an oil change. And they refused to reimburse me for the balance I was supposed to be covered for. ### 1/5 — Scam Uber *2024-10-23, version 3.1.5* Uber scam on the Uber drivers, Uber always offering things for Uber drivers in Canada not available in Canada. Or offering a scam app Don’t bother and don’t use the app and don’t leave any personal information. Uber corporate with scammers, they make you to leave your personal information so can used for ……. ### 1/5 — Bugs *2024-09-27, version 3.1.5* Why is this app so buggy and won’t let me book a service? Always get an error message saying something is wrong. Does this app need an update? The score for this app is very low ### 1/5 — Overcharged *2024-09-23, version 3.1.5* They’ll over charge you. Don’t use them. You’re better off googling coupons of the places you’re looking at using. ### 1/5 — Rates are WAY higher than what I was quoted quote *2024-09-18, version 3.1.5* Card advised states that they have discounted rates the best rates and Rave how great their services are. My water pump that they need to have replaced on. My car is only $410 and they are saying that the cheapest garage around is $597, with that don’t waste your time ### 1/5 — Post code *2024-09-12, version 3.1.5* Can you please tell me? Someone living in Canada? How is the credit card information? You want a postal code to enter. Only the postal code is for America. Not for Canada. Because there are letters in the postal code in Canada, so the system does not accept it. ### 1/5 — Doesn’t even work *2024-07-31, version 3.1.3* I’ve attempted to login 20 times. Error loading page, page times out, search times out, logging on as guest times out. I’ve never seen such a worthless app in my life. ## Most critical reviews (10 lowest-rated) ### 1/5 — System slow *2026-08-16, version 6.2.1* App is so slow, error and keeps saying no internet when I can go the other app without problem ### 1/5 — Horrible service app, of course it's the chosen one for side gig jobs *2026-06-19, version 6.1.2* Every time i get an oil change it's a 50/50 if it'll go smooth or get held up forever within "the system" for approvals etc. Legit have to boot up the app and process as I'm driving to the location as it takes a solid TEN MINUTES (if not a pinch more) to load up on the check in screen. With errors popping up in between (ignore those mostly) and just keep waiting. EVERY shop i ever go to has zero idea on any process electronically and the frustration is clearly visible on the associates face. Excellent reception and even on WiFi it takes 10 minutes or more. I don't know what else to say other than everything on this app is about as backwards as it can get. Nothing run smoothly. Had to go to a different shop for an alignment today. They said the app checked me in five total times on their system. Then when I checked in it disappeared and hasn't generated yet. You seriously just waste more time so be prepared for dial up speed service from the app and processes. ### 1/5 — DO NOT USE SCAM!!! *2026-05-19, version 6.1.1* DO NOT USE THEM, THEY TRIED TO CHARGE ME $360 FOR A NEW CAR BATTERY AND OVER CHARGED ME FOR OTHER THINGS I DIDN'T NEED/WANT GOT CHARGED $37.64 FOR A BATTERY TEST THAT I DIDN'T WANT OR ASK FOR, $87 FOR AN ENGINE AIR FILTER AFTER THE SHOP TOLD ME THAT WAS THE PRICE FOR BOTH CABIN AND ENGINE AIR FILTERS AND WAS CHARGED A $10 TRANSACTION FEE! SUPPORT IS USELESS TOO AND THE SHOP DIDN'T CARE AND I THINK THEY ARE IN ON THE SCAM TOO! DO NOT USE SCAM APP! ### 1/5 — Total Scam *2026-03-29, version 6.0.0* I booked a full brake repair on the app with a Pep Boys that had a special. The Pep Boys did only the back brakes and took the entire amount. I contacted CarAdvise because the pricing was done through them. They said that’s normal and the shop charged me correctly. Such a scam. Don’t use ### 1/5 — Uber scam *2025-12-31, version 5.1.3* Uber scam only. ### 1/5 — Good discount, awful experience *2025-10-11, version 5.1.3* I went to a Monro in Wappingers Falls, NY as recommended by this app for an oil change discount, but the hostility wasn’t worth the savings and I will not return. I experienced comically bad treatment from the moment I walked in by the man working the desk, who yelled at me for parking in a spot on the side of the building where the only other car was, instead of the front. He was not only rude and condescending to me while being super tender and sweet to the only other customer in there (a man), he was even angrier when he found out I went through caradvise, and it soon became obvious that was because he didn’t know how to use the system and was taking it out on me. He grabbed my phone right out of my hand at one point without permission to look at my screen (which I had tried to show him 10 min earlier and he dismissed me with a wave and said “that means nothing to me”…I guess it did huh?) bc he couldn’t figure his own out, and was melodramatically sighing and huffing the whole time. How original, an insecure man trying to cover up his incompetence through misogyny. I’ll never use caradvise again. No discount is worth being deeply humiliated for two hours, for doing absolutely nothing other than walking into a shop with a desk worker who hates women. ### 1/5 — Don’t *2025-07-21, version 5.1.2* I book appointment from this app when I go to the shop they said they don’t see any appointment happen 2 time just wasting time or when I call the car advise coustmer service no one reply just waiting ### 1/5 — Very disappointed *2025-07-03, version 5.1.2* App quoted me a price of $67 to have the valve replaced. It ended up being like $170. I called them and their response was “oh sometimes our prices are wrong”… ### 1/5 — 1 Star app CarAdvise Is a Ripoff – Hidden Fees, Fake Quotes, and Zero Support *2025-06-27, version 5.1.2* ⭐ 1 Star – A Complete Scam Disguised as a Service CarAdvise is nothing like what they claim to be. They advertise transparency and trust, but in reality, they upcharge parts by 20–50%, pocketing the difference while pretending you’re getting a deal. When I placed my order, I was quoted one price—but by the end of the service, I was charged significantly more. They flat-out lied about the original cost. And good luck trying to get help. There’s zero customer support. No one answers. No one calls back. You’re on your own the second you give them your payment info. This service is deceptive, dishonest, and designed to profit off people who are trying to save money. If they truly believed in being transparent, they’d show the real price of parts and labor upfront—but they don’t, because that would expose their scam. Avoid at all costs. ### 1/5 — Don’t use them *2025-06-08, version 5.1.1* The whole process was a pain in the rear. I dropped off my car at 10am and was told it would take 3-4 hours to swap the rear two tires. I called at 430 pm to check and they said they couldn’t do just the rear tire as it’s an AWD car and all four tires need to be replaced. I’m not sure how they couldn’t call and tell me this earlier or at the time of drop off. If you have approved vendors then they should be awesome. Your app is clunky, and the repair shops don’t know how to use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Driver *2024-10-12, version 3.1.5* Fanatic work. Very friendly ### 5/5 — Good app *2024-07-18, version 3.1.3* I used this app today and I am satisfied. I thought it was good ### 5/5 — Fixed app glitch and reimbursed me for my troubles! *2024-06-04, version 3.1.1* Thank you so much car advise. You put the customer first and it shows! ### 5/5 — App works great now if only the mechanics shops could figure it out ! *2024-02-27, version 3.0.9* I appreciate the help with the upkeep on my vehicle since it is my ‘office.’ I’ve had no issues with the app. ### 5/5 — Oil change *2024-02-20, version 3.0.9* I got over $80 off of the original price ! Amazing app ### 5/5 — Good Experience *2024-01-31, version 3.0.7* I took a car I had just bought in for an inspection as I knew there were some things that needed attention. Got my car fixed with no major issues with CarAdvise or the Shop. ### 5/5 — Great app makes everything simpler *2024-01-31, version 3.0.7* You don’t have to call different shops to check prices, you don’t have to wait 2 weeks to schedule an appointment. Love the app ### 5/5 — Great experience- even better savings *2023-09-14, version 3.0.0* I’ve used CarAdvise for years and recommend it to anyone that likes saving time and money. Super easy to book an appointment, I know the price I’m going to pay before I even show up to the shop and their support team is great. I don’t know how they do it, but they’ve helped save me hundreds if not thousands over the years. 6 stars! ### 5/5 — Great App! *2023-08-10, version 2.9.1* Used it dozens of times and it never disappoints!! No clue why people are leaving bad reviews. ### 5/5 — Wonderful *2023-07-25, version 2.9.1* They always was supportive and displayed communication whenever I needed car work done ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*