# Caravan and Motorhome Club — user reviews > 182 indexed App Store user reviews of Caravan and Motorhome Club by The Caravan Club Limited. - Source: https://appshunter.io/ios/app/caravan-and-motorhome-club/id1625111641/reviews - App overview in markdown: https://appshunter.io/ios/app/caravan-and-motorhome-club/id1625111641.md ## What do users think of Caravan and Motorhome Club? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and responsive **Cons** - 🐛 Crashes and bugs - 🤯 Frustrating navigation - 🔍 Poor search functionality - 🔒 Security issues with passwords - 💤 Slow and unresponsive - 🤬 Terrible app, waste of money **Commonly reported bugs** - Login issues and unable to log in - Membership card not displaying - Bookings not showing up - Frequent crashes and freezes - Search results not accurate or complete **Most requested features** - Add Apple Pay support - Improve map and search features - Ability to save favorite sites - Digital membership card in wallet - Landscape mode support for iPad ## Newest reviews (19 of 182) ### 1/5 — Most poorly designed app ever… *2026-03-30, version 1.5.4* Everything’s made difficult on this app. Booking sites in the first place then finding your bookings afterwards. Going round in circles on weblinks. Booking using the map will put your blood pressure through the roof! And it’s been like that for years!! ### 1/5 — App say incorrect details *2026-03-29, version 1.5.4* I have downloaded the update for the app, still comes up with incorrect details although reset password. Can log in using website with the new details 😧 ### 1/5 — Extremely poor App *2026-03-28, version 1.5.4* I absolutely love the Caravan and Motorhome Club. Great sites, beautiful locations, and friendly site staff. However the App, is next to unusable, I spoken to site wardens, and many of them have said it’s rubbish. Please please sort it out, and it’s not just me, look at the star rating, need I say more 😢🫤 ### 1/5 — review for app not club *2026-03-22, version 1.5.4* WONT LET ME SIGN BACK IN SINCE ITS BEEN UPDATED!!! ### 1/5 — Awful app *2026-03-17, version 1.5.4* Only uses 1/2 of the iPad screen and it’s impossible to do a search based on the map as the map is far too narrow. Most of the screen space is taken up with site names & details. Map part is unusable ### 1/5 — Very buggy - UI/UX needs a lot of work *2026-03-16, version 1.5.4* Map search doesn’t work properly - keeps submitting/filtering when all you want to do is look around. List of sites keeps changing as you’re working though it. Price shown is misleading as it shows the very cheapest rate even when you’ve put your dates in. This really should be better. ### 1/5 — Still useless *2026-03-16, version 1.5.4* There was an update recently….blow me if you haven’t managed to make it even worse! As soon as you try and search the map it shuts down! Impossible to book a site unless you know the name and search. Don’t you ever look at the reviews to guide improvement? For a large organisation you have the worst app in the world. ### 1/5 — App is rubbish *2026-03-08, version 1.5.4* This is not the first time I have had problems with the app.! And the CAMC say is check version, well I’m current and still doesn’t allow me to use my phone. Laptop is fine. ### 1/5 — Just dire *2026-03-07, version 1.5.4* It’s like an app that might have worked in the 90s. You know it’s bad when it says it needs to update when you open it, rather than via the App Store. Search function is hard work, clic back and you’ll go back to the start. Get an app notification? You’ll have no idea what it is when you click on it. Unless you have an iwatch, then it carries a brief description. I like CAMC but I always resort to using the website, which is marginally better. Please get into this century, let alone this decade. Sorry. ### 1/5 — Functionality? *2026-03-07, version 1.5.4* This recent update seems to have introduced some strange functionality. In map search view, every time the map is moved it reverts to list view. Why? ### 1/5 — Mr *2026-03-01, version 1.5.4* Nightmare just to login on the app. No problems on a pc ### 1/5 — Can’t even log in *2026-02-23, version 1.5.4* Terrible - can’t even log in. Waste of time. ### 1/5 — Useless app, waste of members money *2026-02-19* Updated Feb 26 against latest update. Still rubbish. Too much time spent making it look sexy, almost no time on actually making it functional. I have to keep logging in, about every 2 minutes. No facility to book CL sites. Very slow search facility. Clunky. Updated May 25. Awful. I deleted the app and reinstalled it because it just didn't work. It still doesn't work. Absolute waste of membership money. Previous comment - All the previous commenters have said it already. Slow, glitchy, frustrating, nigh on useless. An embarrassment for the CAMH club. **Developer response:** Hi SeanCu1234. I'm sorry that you are finding the updated version not meeting your expectations. Whilst I have noted that you like the new look, you seem to have an issue making you log in every 2 minutes. Could you please detail what is happening and send it to appfeedback@camc.com, we will look into it for you. As for CL's; they are not under our management - we only list them for more choice. You have to contact and arrange your stay with them independently. I hope this helps. ### 1/5 — More improvements needed *2026-02-19, version 1.5.4* Not fit for purpose ### 1/5 — Terrible App *2026-02-17, version 1.5.4* Every time I try to make a booking at night the app is down…despite constant bug fixes! Really reconsidering membership based on this. Awful! ### 1/5 — DO NOT USE *2026-02-10, version 1.5.4* Do not use this app if you want to use a secure password. You cannot use this app if your password contains anything except numbers and letters which then risks your password been compromised easier. ### 2/5 — Terrible *2026-02-06, version 1.5.4* Awful app. Never loads properly always messes about. Fix it or dont bother having it! ### 1/5 — Needs updating. *2026-02-04* It’s a useful app. But still very old school. Come on CAMC. Get Apple Pay added so I can easily book from my phone. Instead of having to enter my card details every time. Trying to search for sites is a nightmare. Also when trying to book multiple sites at once. If I book 1st site for 2 adults. 2nd site won’t let me change it to one adult. Please have a good look and do some proper testing before releasing an app. **Developer response:** Hi CharlieF72. I'm glad you are finding the app useful. We are updating the app constantly so please keep checking back regarding payment options. Also, you should be able to change the party size if you are making changes. You do this in the basket. If you are having issues with this, please get in touch with us at appfeedback@camc.com and we will do our best to solve this for you. ### 2/5 — Bot and app issues *2026-01-27, version 1.5.4* I am unable to log in on the app and the chat Bot sends Me in a complete circle ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish app *2026-07-24* Can log in to website fine. This app just keeps saying authentication failed. Never has been very good or logical anyway so no great loss I suppose. The website booking is never logical either making you search by date and then when you get to the site you’re interested in you have to enter dates again. The club really need to their head out of their a*** and get the digital side of things much better. ### 1/5 — Joint membership *2026-07-20* Terrible. Have joint membership with my Partner. However, when I try to log in it won’t recognise me despite it asking me to identify who of the joint membership I am. For me to log in it wants what it calls the lead members email and password despite it recognising me as the joint membership. As I don’t live with my Partner I don’t have access to her passwords!!!!!! It is quite ridiculous where a joint membership is in place to be blocked out like this. ### 1/5 — Needs to be better *2026-07-13* Awful app. Buggy, laggy, can’t even get in with the new update. Search for sites is difficult to use. I just want to see what is in my locality on particular dates - not the whole of the UK and I want to see CL sites rather than having to ring each available CL site. Please use some of the excellent profits you have made to get this app fit for purpose. The demographics are changing and younger people don’t have time for this malarkey. ### 1/5 — OMG *2026-06-18* 18 Jun 2026. Still utterly useless. How has this been allowed to happen! Fortunately there is another ‘Caravan and Motorhome’ organisation who have a working website. It’s the actual CAMC sites I feel sorry for, as their bookings and business will rapidly dry up. It seems incredible that such incompetence can be permitted. Who are the head honchos who have allowed this fiasco? In my world, heads would be rolling very quickly… 18 Nov 2022. Still this app is virtually unusable. I went to the CAMC stand at the recent NEC show to complain and was assured that ‘things were in hand’. But no they are not! Someone needs to get a grip of this - fire your developers and hire a competent team - NOW!26 Jun 2024 just thought I’d try it once more for old times sake - still a complete mess…words fail me. 16 July 2024, Dear Developer, Do you not think that the fact this app has only ONE star from thousands of users says it all? Have you ever tried to use it in the backend of a field when trying to find another site? Even on 5G IT KEEPS SHUTTING DOWN. THE MAP DISAPPEARS AND YOU HAVE TO START ALL OVER AGAIN - and so it goes on. Please don’t bother responding to this. Just admit you can’t fix it and close it all down. 10 Feb 2025. Just downloaded the latest version to my iphone 12 and… still does not work! Enter a location, press search and the screen goes blank! Repeatedly! For several years now this app has been appalling - are CAMC trying to get into the Guiness Book of World Records as the most hopeless organisation in existance? **Developer response:** Hi Barcleas10 thank you for your feedback. Please feel free to contact us by email to appfeedback@camc.com with more details to understand the issues you are having with the App. Your feedback is important to us in order to improve the app, and is much appreciated. ### 1/5 — Can’t even login anymore! *2026-06-07* It’s been like this for months now (started after that breach when everything went down for a week or so), and reinstalling doesn’t help. Can log in fine on the website, but the app always returns “authentication failed”… not sure who the devs are but it might be time to get some new ones. Such a shame as the sites themselves and the people running them are always exemplary… just the digital side letting the club down now. ### 1/5 — Awful app not fit for purpose *2026-05-25* I was trying to book a ferry crossing each time it would go to the basket and say pay now tried to press pay now every time it would throw me out and then tell me to empty my basket and start again even though crossings were available ultimately I lost my campsite because the ferry couldn’t get booked Really is the worst app I’ve used I shouldn’t be renewing my membership ### 1/5 — Worst app *2026-05-11* This is the worst app I’ve ever used! You can’t log in (and that goes for website as well) the chat bot send you around in circles, it’s always saying your password or email address are wrong or already registered but still won’t let you in. You can never find any local sites and all the sites we did manage to find when the app did work (last year)we had to book directly with site owner so have never been able to use the offers. You have auto renewal but because we can’t access the app or website we have been unable to cancel this. All in all I’d avoid this company at all costs. Too stressful trying to use it😞 ### 1/5 — Infuriating *2026-05-02* Have only been member of cmc for three years but will probably not renew based on how annoying the booking process is. You want to throw your phone at the wall every time you using this app. What should take 5 mins to book a getaway takes about 20 after repeatedly getting signed off and having to start over again. Compare with pitch up where the booking process is so much easier ### 1/5 — Useless *2026-04-07* OMG, this has to be the worst and most frustrating app on the App Store. Take an age to load. Often tells me my login information doesn’t match so I have to reset my password nearly every time I us it. It needs a massive overhaul. Also in the search, when your looking for somewhere to go you type in what you want ie adult only, pub etc. it will tell you it’s found somewhere but it won’t tell you where the hell they are. As much use as a chocolate teapot. ### 1/5 — Does this ever actually work? *2026-04-07, version 1.5.4* I can’t get either the app or the website to allow me to access my account. And yes, it’s not me, it’s you! It’s really frustrating. I don’t want to constantly have to phone and wait endlessly for a response. I just want the technology, which presumably I’m paying for as part of my membership to actually work. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2025-05-28, version 1.5.2* Easy to use ### 5/5 — Plymouth sound *2025-05-04, version 1.5.2* Lovely site with stunning views, Eddystone is good for food with amazing views. The road in isn’t the best when towing if your a nervous tower! ### 5/5 — Membership Card *2024-12-14, version 1.5.1* 14.12.24 After the latest update the CAMC membership card would not load. Logging out failed to fix. Deleting the App and reinstalling did fix. ### 5/5 — CAMC App *2024-08-13* Contrary to the many negative comments about the CAMC App., we have had no problems with the latest version. As usual it took us a bit of time to find our way round the site but after a few bookings we have got used to it and have had no trouble finding what we want, checking availability and booking a site. A booking reservation is usually sent through within 5 minutes. Keep up the good work. Satisfied CAMC members **Developer response:** Hi Beniduo thank you for your comment. We are pleased to hear that have been able to navigate your way through the App. ### 4/5 — Still no digital membership card *2025-10-06* I like this app and I don’t have a problem with it normally but since August I haven’t been able to access my membership card in the app to save it to my Apple Wallet. I’ve followed all the instructions in both the app and the website but the message on the app indicates that they know it can’t be displayed there due to a problem. When are you going to sort it out please? **Developer response:** Have you tried updating to the latest version? The latest version has bug fixes that should resolve this issue. If the problem persists, please contact us at appfeedback@camc.com with more details. ### 4/5 — Please let us Save places *2025-06-04, version 1.5.2* It’s a good app and will be so useful to favourite or save sites. Thank you ### 4/5 — Sorting by distance is all over the place *2024-12-27, version 1.5.1* First time using the app today as I’m looking to join the club. Not registered yet so using as a guest to see how the app works. Tried searching for sites by location sorting by distance to find local sites that we could try with our new caravan. The returned search the sites listed are all over the place. Yes it’s a very little issue and I’m leaving this review in case the developers aren’t aware of the problem. ### 4/5 — Disappointing new app *2022-10-11* I wanted to look at availability this weekend so thought I’d try the new app. I spent ages trying to find out where I type in the area I want to visit and then realised I have to look on the map. I’d rather have the facility to search by name as we used to be able to. Then a lot were showing as full but what dates are they full on ? Is it just today or some other arbitrary date ? It would be good if we could put the dates in that we are looking for earlier in the process. Update - the app developer replied to me to let me know that I can search for an area and add dates - by clicking the UK Sites Tab - so that makes it better. The only thing I’m now missing is being able to add a mileage range from the place I’ve entered. **Developer response:** Hi Boozysuzywoozy, thank you for your feedback. Looking at the map you will see a tab for 'UK Sites' at the top left corner, click on this tab and you will be able to add dates or search for a specific location/campsite. Please contact us via email appfeedback@camc.com and we will be able to assist you. ### 3/5 — No landscape view *2025-01-22, version 1.5.1* This is a big deal for people with iPads ### 2/5 — Remarkably Poor and It Could Easily Be Better *2026-03-05, version 1.5.4* It’s clunky and annoyingly difficult to reverse out of a selected page. And what is the point in listing sites that are closed, AFTER I’ve gone to the lengths of entering my dates?! I guess the fact is that if you’re a CAMC member, this is the ONLY app, so CAMC have no reason to improve it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*