# Carbonara App for Restaurants — user reviews

> 36 indexed App Store user reviews of Carbonara App for Restaurants by Carbonara, Inc., rated 4.77/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/carbonara-app-for-restaurants/id1479168791/reviews
- App overview in markdown: https://appshunter.io/ios/app/carbonara-app-for-restaurants/id1479168791.md
- Rating breakdown: 5★ 11 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (17 of 36)

### 5/5 — A echo que mi negocio crezca

*2023-01-19*

Yo antes mi libro digital lo tenia con the fork y se llevan una gran comisión, que ahora gracias a carbonara gano más con mis reservas en línea, ha sido un gran descubrimiento y espero trabajar con ellos muchos años más

### 5/5 — App genial y facil de usat

*2022-12-30*

La descubri por casualidad es facil de usar y es muy flexible  y tiene todo lo necesario para controlar las reservaa de tu restaurante.un gran hallazgo

### 5/5 — When an update is coming?

*2022-12-07*

All nice and smooth, need to adjust only small details we are good. Two thing: Reservations timeframe only in the opening hours, and in the messages it says “You reservation on this date For 10…” it is not ten people…is table #10 the fixed setting need to be fixed

**Developer response:** Thank you for the heads-up! If your settings are configured correctly, the reservation timeframe should extend to your full opening hours, and messages will clearly show your seating area if you request it. Please contact our support team directly so we can sort this out quickly for you— they'll check your setup and fix it right away. We appreciate your patience! 😊

### 5/5 — Great app for a small business!

*2022-09-26*

I’ve been using this app for me restaurant for a while. It has everything I need. My customers can book tables from my website, direct sms messages, table management, easy to use, and it’s free! No subscription, no fees, all you need is a tablet or phone. And now, people can book a table directly from google! Not sure if they can add anything else to make it even better, but I’m sure they will!

**Developer response:** Thank you so much for your amazing long-term review! We're delighted you've been using Carbonara for your restaurant and love how it covers everything—from website bookings and direct SMS, to table management, Google integration, and easy use on any tablet or phone. While we now include small fees to sustain our growth, we've packed in tons of new premium features like deposits, ticket sales, feedback emails, detailed stats, customization options, and QR codes for waitlists—making it even more powerful. Your enthusiasm drives us to keep innovating! 😊

### 5/5 — APP DA 5 STELLE

*2022-09-23*

App veramente fantastica, la uso da un anno e mi son trovato benissimo, mi ha semplificato il lavoro facendomi risparmiare ore al telefono.
Bravissimi gli sviluppatori, continuate sempre così.

### 5/5 — Great app

*2022-09-23*

Very easy, great interface, simple and perfect for any business

**Developer response:** Thank you so much for your glowing review! We're thrilled you find the app very easy to use with a great interface that's simple and perfect for any business. Your feedback inspires us to keep delivering top-notch experiences! 😊

### 5/5 — 1 año de servicio

*2022-09-22*

Conocí la app por casualidad y el servicio y la atención por los administradores de la app son fabulosos.

Y lo mejor de todo es que constantemente están mejorando; añadiendo más funciones.

### 5/5 — SINTONIA ristorante Sardegna

*2022-07-05*

ottima applicazione , semplice  da usare, chiara nella consultazione delle prenotazioni e nella gestione, da consigliare certamente
SINTONIA

### 5/5 — By far the best free app we have!

*2022-06-20*

Excellent app, has completely taken the headache out of customers randomly messaging in bookings and us passing them on via WhatsApp - now there’s just a central source of truth and everything is a lot easier!

**Developer response:** Thank you so much for your fantastic feedback! We're thrilled the app has eliminated the headache of scattered customer bookings via random messages and WhatsApp handoffs, giving you a single central source of truth that makes everything much easier. Your experience is exactly what we aim for—keep enjoying the simplicity! 😊

### 5/5 — A RECOMMANDER - GRATUIT

*2022-05-26*

JE RECOMMANDE CETTE APPLICATION - PAS DE SURPRISE - TOUT EST CLAIR- JE L’UTILISE POUR LES RÉSERVATIONS UNIQUEMENT ET CELA MARCHE PARFAITEMENT ET EN PLUS C’EST GRATUIT

**Developer response:** Merci beaucoup pour votre recommandation enthousiaste ! Nous sommes ravis que l'application soit claire, sans surprises, et qu'elle fonctionne parfaitement pour vos réservations. Notre plan Gratuit est déjà excellent, mais nos formules payantes à petit prix sont encore meilleures, avec des fonctionnalités avancées comme l'intégration avec Google. Continuez à en profiter ! 😊

### 5/5 — Such a fantastic service

*2022-04-22*

Carbonara's digital waitlist was exactly what our venue was looking for. Since using Carbonara, we have been able to reduce wait-times for tables during busy periods by better managing communication with customers.
The value provided by this free app is exceptional. Highly recommended.

### 5/5 — Application au top pour les restaurateurs

*2022-03-14*

Elle défie toute concurrence : elle est gratuite. Très bien pensée une fois la réservation enregistrée elle envoie un message aux clients via WhatsApp et celui-ci peut nous envoyer des messages à son tour. 
Il manque juste la possibilité de faire un plan de salle pour voir la disponibilité restante des tables. 
Merci à vous pour cette application qui a le mérite d’exister et merci d’avance pour vos futures évolutions ;)

**Developer response:** Merci infiniment pour votre excellent retour ! Nous sommes ravis que l'app défie la concurrence, surtout avec son plan Gratuit qui fonctionne si bien : envoi automatique de messages WhatsApp aux clients (et réponses bidirectionnelles), c'est une fonctionnalité clé que beaucoup adorent. Bonne nouvelle : le plan de salle pour visualiser la disponibilité des tables est désormais inclus dans nos formules, dont celle gratuite ! Merci pour vos suggestions qui nous poussent à évoluer – continuez à l'utiliser ! 😉 😊

### 5/5 — Perfecto !

*2022-03-09*

gracias gracias gracias !
Una apli muy completa, súper simple y … gratis ! Sin comisiones… Nada !
Puedes poner un link en Google i Facebook para las reservas, un sistema automático de mensajería esta también incluida en la apli..
Y el mejor es que la atención al cliente es increíble !…

**Developer response:** ¡Muchas gracias por tu entusiasmo triple! Estamos encantados de que encuentres la app súper completa, simple y con nuestro generoso plan gratuito que incluye reservas online sin comisiones, enlaces para Google y Facebook, mensajería automática y una atención al cliente increíble. ¡Todo eso para hacerte la vida más fácil! 😊

### 5/5 — Le top du top !

*2022-02-20*

Application découverte par hasard lorsqu’on cherchait une application de réservation pour notre restaurant, quelle belle surprise !
Facile d’utilisation, très pratique! 
Le grand grand plus? Non seulement elle envoie un petit message automatique au client, mais en plus il y a la possibilité d’avoir un lien de réservation a mettre sur votre site internet, Google ou autres applications. Le gérant de l’application est hyper disponible en cas de soucis. Et tout ça gratuitement !
N’hésitez pas!

**Developer response:** Merci beaucoup pour cette découverte fortuite et ce retour si enthousiaste ! Quelle joie de savoir que l’app a été une belle surprise pour votre restaurant : facile d’utilisation, très pratique, avec l’envoi automatique de messages aux clients et des liens de réservation pour votre site, Google ou autres apps. Le support hyper disponible et le plan Gratuit font effectivement toute la différence ! Nos formules payantes à petit prix sont encore meilleures, avec des fonctionnalités avancées pour aller plus loin. N’hésitez pas à continuer avec nous ! 😊

### 5/5 — Spettacolare

*2022-02-15*

L’applicazione è magnifica essendo anche gratuita è super funzionale. Completamente soddisfatto del servizio che offrite

### 5/5 — Smart App

*2022-02-14*

Easy and fluid use of this well designed App.
Unbelievably free !!.?.?!! 
The designer is open to feedbacks and flexible with updating the app trough users suggestions. 
Thank you.

**Developer response:** Thank you for your kind words! We are very happy we are able to provide you with a system that can help you :D

### 5/5 — Excelente servicio

*2022-02-07*

Tengo aproximadamente un año conociéndolo y puedo decir que estoy muy contenta con el servicio que prestan me parece un App muy completa de gestión de reservas y cada día mejoran agregándole nuevos servicios, recomendado al cien por cien

**Developer response:** Gracias!

## Most critical reviews (10 lowest-rated)

### 1/5 — Mancanza di trasparenza…

*2023-05-04*

L’app è fatta molto bene, ma si professa gratuita non essendoci segnature di acquisti in-app…
Peccato che dopo qualche mese di utilizzo ti obbligano a stipulare un contratto mensile a pagamento per poter continuare ad usare l’applicazione.
Questa mancanza di trasparenza è a mio avviso una frode e come tale l’app verrà da me segnalata

### 3/5 — Good concept but..

*2022-02-12*

I like the app as far as the layout and concept but the text is all jumbled and too large so you cannot see full names/dates etc. maybe it functions better on an ipad? But it is not very functional on an iphone.

**Developer response:** Thank you for your feedback. The App is designed to work on both phones and tablets, and in fact most people use it on their phones. 
It might be an issue with screen size or an older operating system, but will anyways take this feedback into account :)

### 3/5 — Lacking some important things

*2022-02-03*

App seems good although I haven’t taken it for a good swing yet.

Help documentation is lacking. There doesn’t seem to be any way to update one’s details (email, role in business, business address, etc).

Because it’s a Firebase app integration with password managers is difficult, especially given the two different associated URLs. Safari on Mac won’t offer to save password when logging in and nor does the app on iOS when signing up.

**Developer response:** Thank you very much for your feedback Christian. 
Several of the things you mentioned are fixes we have in our roadmap so that will be fixed in the near future.

### 5/5 — Une application qui évolue dans le bon sens

*2026-09-04*

Nous sommes passés sur cette application pour nos réservations en direct. 

Le rapport qualité est excellent si l’on compare aux autres. 

Les fonctionnalités s’enrichissent, l’application est souvent mise à jour et Pablo et son équipe vous soutiennent et vous donne toujours des solutions si vous rencontrez le moindre problème.

Nous recommandons !

### 5/5 — Liste d’attente Restaurant

*2026-04-15*

Génial, super simple d’utilisation, avec une équipe dernière hyper réactive ! Un plaisir !

**Developer response:** Merci beaucoup ! 
Notre liste d'attente est considérée comme la meilleure pour sa simplicité et l'équipe derrière elle.

### 5/5 — User friendly app

*2026-03-31*

Great app for booking system: easy to use, more features, and good support. We use this app for our two restaurants.

**Developer response:** Thank you for your patronage! 
I am happy that both of your restaurants chose Carbonara as their booking source. Our support team will always be by your side.

### 5/5 — Mr

*2026-03-18*

Great app to use for the business and most importantly great customer support from Pablo anytime when needed!

**Developer response:** Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and that Pablo has been able to support you whenever needed. We truly appreciate your trust and look forward to continuing to help your business thrive!

### 5/5 — Buena alternativa a The fork y cover Manager

*2024-12-25*

Si no eres muy quisquilloso, esta es tu app

### 5/5 — Great app!

*2024-01-02*

This app is perfect for a restaurant that is busy

**Developer response:** Thank you for your fantastic review! 
We're thrilled to hear the app is perfect for busy restaurants like yours. Our waitlist management feature truly shines, helping you handle peak times efficiently by optimizing table turnover and reducing no-shows. Your feedback inspires us to keep making it even better! 😊

### 5/5 — Bellissima

*2023-04-21*

Ottima app per prenotazioni considerando che è gratuita è fatta molto bene. Sarebbe carino avere anche le statistiche 👍 complimenti!!

## Most praised reviews (3 highest-rated)

### 5/5 — Funciona bien y muy práctica

*2023-04-17*

Llevamos un tiempo con ella y es muy sencilla y versátil.

### 5/5 — Great for starters

*2023-04-10*

Really friendly and great app, you can send messages, notify when the table is ready and even integrated with google

**Developer response:** Thank you so much for your wonderful review! We're delighted you find the app friendly and appreciate features like sending messages, notifying customers when their table is ready, and seamless Google integration. Your feedback keeps us motivated to deliver even more value! 😊

### 5/5 — Excelente aplicación

*2023-03-28*

Llevamos meses usándola y nos encanta. La usamos en celulares y tabletas. Súper fácil y práctica. Lo mejor es que es libre se costo.

**Developer response:** ¡Gracias por tu comentario tan positivo! Nos encanta saber que lleváis meses usándola en celulares y tabletas, y que la encontráis súper fácil y práctica. Aunque ya no es gratuita, seguimos siendo la mejor opción calidad-precio según las encuestas del sector. ¡Seguimos mejorando para vosotros! 😊

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
