# Carbondale > Report non-emergency city issues with photos and GPS tracking. (iPhone/iPad app by City of Carbondale, Illinois.) - Source: https://appshunter.io/ios/app/carbondale/id985833873 (this page in markdown: same URL + `.md`) - Developer: [City of Carbondale, Illinois](https://appshunter.io/developer/1441656120) - Category: Utilities - Price: Free - Rating: 5.00/5 from 3 App Store ratings · 1 written reviews indexed - Age rating: 9+ - Requires: iOS 16.0 · 32 MB - Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more - Released: 2015-04-25 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/carbondale/id985833873/reviews.md ## What is Carbondale? The Carbondale application makes reporting non-emergency issues easier than ever. The Carbondale app is a quick way for the residents of Carbondale, Illinois to report non-emergency issues throughout the City and community. The Carbondale app allows residents to report issues using their smart phone or tablet instantly when they discover them. Residents can take a photo of the issue and send it along with their report. The location of the issue is also sent by using the GPS capabilities of their device or by manually entering an address. Whether it is pothole, street light, sidewalk, sign, tree or other issue, use the Carbondale app to notify the City and keep in touch with the progress of the work! ## Key features - Report non-emergency issues - Submit photos of issues - Automatic GPS location tagging - Manual address entry - Track report progress - Notify the City of issues ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/carbondale/id985833873/reviews.md ### 3/5 — Needs improvement and involvement *2016-05-03* Need to advertise this app locally. Design is not appealing- looks BORING. Needs a social aspect too- maybe a forum or discussion option. ## Frequently asked questions about Carbondale ### What is Carbondale used for? Carbondale is used by residents of Carbondale, Illinois, to easily report non-emergency issues like potholes or broken streetlights directly to the City. It allows users to submit photos and location data for their reports. ### How do I report an issue with Carbondale? To report an issue with Carbondale, open the app, select the type of issue, take a photo if applicable, and the app will automatically use your device's GPS to tag the location. You can also manually enter an address. ### Can I track the progress of my reported issue in Carbondale? Yes, the Carbondale app allows you to keep in touch with the progress of the work on issues you have reported. This feature helps you stay informed about the resolution status. ### What types of issues can I report with Carbondale? You can report various non-emergency issues such as potholes, street lights, sidewalks, signs, trees, or other community concerns through the Carbondale app. ### Is Carbondale free to use? Yes, Carbondale is completely free to download and use. There are no in-app purchases or subscription fees associated with reporting issues. ### What devices does Carbondale support? Carbondale is currently supported on iPhones. The app is designed to be accessible on iOS devices for residents. ### How often is Carbondale updated? Carbondale was last updated on July 17, 2024, with version 5.17.0. The developer, City of Carbondale, Illinois, regularly releases updates to improve functionality and address any issues. ### What is the age rating for Carbondale? Carbondale has an age rating of 9+. This indicates that the content is generally suitable for children aged 9 and older. ## Version history (last 5 releases) ### 5.17.0 — 2024-07-17 - Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes ### 5.16.0 — 2023-12-14 - Upgrade iOS version ### 5.15.0 — 2023-08-22 - Fix inconsistent photo thumbnails during request submission - Fix caching issue preventing user account switching - Misc. fixes ### 5.8.4 — 2020-12-06 We’re updating our iOS application to support the following: • Swipe left to flag comments • Accessibility improvements on color contrast, font sizes, and button sizes • Bug fixes for the map and list views of Requests ### 5.7.0 — 2020-07-28 We’re updating our iOS application to support the following: • Support for max character counts on secondary questions • Required and publicly displayed labels added to secondary questions --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*