# Carby Health — Primary, Urgent & Virtual Care

> Mobile platform for primary, urgent, and virtual healthcare services. (iPhone/iPad app by Carbon Health Technologies, Inc..)

- Source: https://appshunter.io/ios/app/carby-health/id1152807572 (this page in markdown: same URL + `.md`)
- Developer: [Carbon Health Technologies, Inc.](https://appshunter.io/developer/1096431519)
- Category: Medical
- Price: Free
- Rating: 4.79/5 from 16,444 App Store ratings · 169 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 260 MB
- Languages: English, Spanish
- Released: 2016-09-17
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carby-health/id1152807572/reviews.md

## What is Carby Health?

Great healthcare should be easy and accessible for everyone. That's why Carbon Health helps you get care that doesn't end when you leave the clinic. Our easy-to-use app allows you to book appointments, message your provider, view your health history, and manage your prescriptions — all in one place.
 
With Carbon Health’s mobile app, you can:
 
- Book a virtual or in-person appointment that fits your schedule 
- Get care for your body and mind, whether it's urgent or preventive
- Find a provider that prioritizes you
- Message your care team
- View medical records — including lab results, prescriptions, care plans, X-rays, and more!
- Follow through on your care plan with personalized, easy-to-complete tasks
- Reference upcoming milestones like booking an in-clinic follow up appointment through our health checklists
- Participate in personalized chronic condition programs, including diabetes management (and soon hypertension and asthma)
- Get provider recommendations based on your connected-device health data, including continuous glucose monitoring

To access your medical information, you will need to be a patient of Carbon Health. Join today at https://carbonhealth.com/.

Some of the benefits we offer:
- No membership fees
- Coverage through most insurance plans 
- Telemedicine across the United States
- Timely appointments for COVID-19 antibody and travel testing
 
Have feedback or need help? Select Contact Support within the app.

## Key features

- Book virtual or in-person appointments
- Message your care team
- View medical records
- Manage prescriptions
- Personalized care plans
- Chronic condition programs

## What do users think of Carby Health?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient and easy to use
- 👍 Friendly and helpful staff
- 🚑 Efficient medical care
- 💻 User-friendly app
- ⏱️ Quick response times
- 🔍 Thorough examinations
- 🤖 Seamless virtual appointments

**Cons**

- 🐛 Buggy app with navigation issues
- 🕰️ Long wait times and appointment delays
- 💳 Unexpected charges and billing problems
- 📝 Incomplete or repeated information requests
- 🤖 Poor follow-up and communication from virtual providers
- 🏥 Inconsistent service quality across locations

**Commonly reported bugs**

- Appointment slots not accurately reflected in the app
- Inability to schedule or cancel appointments through the app
- Syncing issues between app and physical locations
- Unreliable COVID-19 test result delivery

**Most requested features**

- Ability to delete past appointments and messages
- Copy/paste functionality in the app
- Improved integration with Apple Health
- Better app optimization for smaller iPhone screens
- More transparent billing and insurance policies

## Recent user reviews (10 of 169)

All indexed reviews: https://appshunter.io/ios/app/carby-health/id1152807572/reviews.md

### 1/5 — Doctors visit

*2026-08-20, version 2.38.0*

The doctor said I had a cyst. And sent antibiotics to the pharmacy. I went to the dermatologist today. And they said it was just a bruise with a hematoma. Not real happy with the misdiagnosis you guys gave me. And the room I was seen in. Was 
 dirty and dingy.

### 2/5 — Misdiagnosed

*2026-08-19, version 2.38.0*

I went there for loss of hearing in the right ear. They went through two containers of fluid flushing my ear. Doctor came in and said there’s something white in there doesn’t look like wax must be an infection. Here’s a prescription for antibiotic eardrops. So after I drove nearly an hour to get to the urgent care, my gas and my time this prescription was not covered under my insurance so I had to wait at Costco until they could reach the doctor to get a different prescription of antibiotic eardrops. I put the 4 drops in three times a day as prescribed. Unfortunately, nothing helped! I was able to get into my doctor today and he put a camera in my ear and the white stuff was a huge piece of cotton had been sitting in my ear for 10 days. Had that set much longer, I would’ve had a severe infection. The people at the urgent care were very nice and the doctor was very nice. I just don’t feel he researched my problem enough to know what was really going on.

### 5/5 — Staff and Doc

*2026-08-13, version 2.38.0*

When no one else would help me you guys did, I’m almost in tears because I’ve got some relief from my back pain hands down beat urgent care in the state of Oklahoma. Thank you again.

### 5/5 — PA Caroline Tran

*2026-08-12, version 2.38.0*

She was very thoughtful and informative. It was an outstanding experience. Thank you!

### 5/5 — Amazing!

*2026-08-11, version 2.38.0*

Carby Health has been such a positive experience for me. They have a wonderful medical
Team. Very professional and friendly. I know they truly care about their patients. Thank you!

### 5/5 — Great Care while visiting Boston

*2026-08-08, version 2.38.0*

Hi while in Boston, I developed a UTI. I called Carby Health and they were so pleasant on the phone so I decided to go there. It was a six minute walk from where I was staying. The staff was wonderful and there was barely any waiting. I was out of there quickly with a diagnosis and prescriptions. The messaging thereafter has been prompt and efficient. If the need ever arises, I would definitely go there again and would recommend it to anyone in that area (Back Bay).

### 5/5 — Carbon Health in Santa Clara is Amazing- 20 Stars!!

*2026-07-24, version 2.38.0*

Jake and Caleb were so fantastic. They both listened, empathized with my frustration and pain and came up with a care plan that made me feel in control of my own healthcare and options. Thank you!!

### 5/5 — G. Bisogno

*2026-07-20, version 2.38.0*

Thank you for being aware, success to all

### 1/5 — App doesn’t open

*2026-07-17, version 2.38.0*

App doesn’t open despite delete / reinstall.

Stuck on startup screen.

### 2/5 — Ear clogged

*2026-07-16, version 2.38.0*

My ear is still clogged. I felt that wasn’t taken care of the way I was supposed to. I have very bad experience. My ear still called and now it hurts.

## Frequently asked questions about Carby Health

### What can I do with the Carby Health app?

The app allows you to book virtual or in-person appointments, message your care team, view your medical records (including lab results and prescriptions), and manage your prescriptions. It also offers personalized care plans and programs for chronic conditions.

### How much does Carby Health cost?

There are no membership fees to use the app. Coverage is available through most insurance plans, and telemedicine services are offered across the United States.

### Who can use the Carby Health app?

To access your medical information and use the app's full features, you need to be a patient of Carbon Health. You can join today by visiting their website.

### What types of care does Carby Health offer?

Carby Health provides primary, urgent, and virtual care. This includes preventive care, care for your body and mind, and specialized programs for chronic conditions like diabetes management.

### Is Carby Health available nationwide?

Yes, telemedicine services are available across the United States. You can also book in-clinic appointments if you are a patient of Carbon Health.

## Version history (last 5 releases)

### 2.38.0 — 2026-06-15

At Carbon Health, we’re constantly working to build the best healthcare experience for our patients. 
If you love Carbon Health, please leave us a review!

For feedback or support related inquiries, email support@carbonhealth.com

### 2.36.0 — 2026-05-12

At Carbon Health, we’re constantly working to build the best healthcare experience for our patients. Here’s what's new in the app.

We’ve: 
- Redesigned labs cards and vitals cards. Now, no matter where you are, you can see your lab results and vitals in a simple, easy-to-digest way.
- Hidden old appointments, so they don’t clutter your My Health home page.
- Addressed minor bugs and made improvements.

If you love Carbon Health, please leave us a review!

For feedback or support related inquiries, email support@carbonhealth.com

### 2.34.0 — 2026-05-05

At Carbon Health, we’re constantly working to build the best healthcare experience for our patients. Here’s what's new in the app.

We’ve: 
- Redesigned labs cards and vitals cards. Now, no matter where you are, you can see your lab results and vitals in a simple, easy-to-digest way.
- Hidden old appointments, so they don’t clutter your My Health home page.
- Addressed minor bugs and made improvements.

If you love Carbon Health, please leave us a review!

For feedback or support related inquiries, email support@carbonhealth.com

### 2.33.0 — 2026-04-30

At Carbon Health, we’re constantly working to build the best healthcare experience for our patients. Here’s what's new in the app.

We’ve: 
- Redesigned labs cards and vitals cards. Now, no matter where you are, you can see your lab results and vitals in a simple, easy-to-digest way.
- Hidden old appointments, so they don’t clutter your My Health home page.
- Addressed minor bugs and made improvements.

If you love Carbon Health, please leave us a review!

For feedback or support related inquiries, email support@carbonhealth.com

### 2.31.0 — 2026-04-22

Improvements and bug fixes.

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## More apps by Carbon Health Technologies, Inc.

- [Carby Care](https://appshunter.io/ios/app/carby-care/id1153040105)
- [Carbon Health – Room](https://appshunter.io/ios/app/carbon-health-room/id1401506612)

All apps by Carbon Health Technologies, Inc.: https://appshunter.io/developer/1096431519

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*