# CarChat24 — Live Chat Support And Services > Live chat and SMS support for automotive dealerships to connect with online vehicle shoppers. (iPhone/iPad app by ChatLead.com, Inc.) - Source: https://appshunter.io/ios/app/carchat24/id1618008164 (this page in markdown: same URL + `.md`) - Developer: [ChatLead.com, Inc](https://appshunter.io/developer/527578324) - Category: Business, Productivity - Price: Free - Rating: 1.83/5 from 6 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 56 MB - Languages: English - Released: 2022-05-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/carchat24/id1618008164/reviews.md ## What is CarChat24? Connect with your online vehicle shoppers who reach out via chat, SMS​ ​text or even Facebook Messenger. The top-performing chat provider has released the absolute​ ​best chat app in the auto industry. This live chat app is incredibly robust and puts a powerful​ ​communication​ ​tool in the hands of dealer staff. It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR technology, with all the key functions of the desktop chat operator console. It includes a detailed chat screen, pre-written responses, comprehensive lead​ ​info screen that pushes information to CRM and email, and a view of current visitors on the dealer website. Live chat​ ​operators can specify their hours of availability, and we also include visitor tracking and history​ ​pages, as well as mobile app chat statistics and analytics. Users​ ​can swipe and tap to interact with website visitors. The app is very customizable for operator preferences, and puts powerful CarChat24 tools like Carfax, an extensive knowledge base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into logical​ ​categories for quick access and easily selected to insert into the conversation. Powerful monitoring tools allow the operator to see key details about guests, including location, IP address, country flag, icon for browser type, number of pages visited, and even an icon to​ ​indicate if the visitor is returning.​ ​Keep all your chat conversations at your fingertips with full details, and track basic statistics​ ​and analytics on the move.​ ​All the lead features of the desktop and browser chat consoles have been built in. Auto​ ​capture of email addresses and phone numbers​ ​is included, as well as the ability to submit a​ ​lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is​ ​not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later. ## Key features - Live chat, SMS, and Facebook Messenger integration - Pre-written response scripts - Comprehensive lead information capture - Real-time visitor tracking and analytics - Customizable operator preferences - CRM and email submission ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/carchat24/id1618008164/reviews.md ### 1/5 — Horrible *2025-06-29* This application is horrible and the service is awful. ### 2/5 — Needs improvement *2025-01-17* Inconsistent notifications for chat leads. Overall dissatisfied with chat 24 compared to other sources our store has used in the past. Few seconds to take over a chat, seems impossible to take over from an agent once it rolls. ### 1/5 — Disappointed and dissatisfied *2024-08-02* I have found the app to be inadequate for my needs. It frequently malfunctions, including issues with message notifications that don’t correspond with actual messages and a lack of timely notifications. The app’s performance issues have rendered it ineffective for its intended purpose, particularly in generating leads. As it stands, it occupies valuable space on my phone without delivering any useful functionality. I hope that future updates will address these issues to improve its reliability and usefulness. ### 1/5 — Terrible *2024-07-28* Every time I try and open a chat it bugs out and I miss it to someone else. Terrible app. Fix your software. Our dealerships pay you enough I’m sure. Wish we switched back to chat365. ### 1/5 — Barely works *2022-10-13* Barely works **Developer response:** Hi Brandog123, We are very sorry to see you having issues with our app. Can you please describe what went wrong for you. Your feedback will help us improve the app. Thank you. ## Frequently asked questions about CarChat24 ### What is CarChat24 used for? CarChat24 is a business application designed for automotive dealerships to manage live chat, SMS, and Facebook Messenger conversations with online vehicle shoppers. It helps staff engage with potential customers and capture leads. ### What devices is CarChat24 compatible with? CarChat24 is compatible with iPhone and iPad devices running iOS 10 or later. It requires an iPhone 5s or newer. ### How often is CarChat24 updated? The latest version of CarChat24 is 0.4.16, and it was last updated on January 15, 2025. This indicates a relatively active development cycle. ### What is the user rating for CarChat24? CarChat24 has a user rating of 1.8 stars based on 6 ratings. This suggests that current users have expressed significant dissatisfaction. ### Does CarChat24 offer any integrations with other business tools? Yes, CarChat24 can push lead information to CRM systems and send notifications via email and SMS. It also integrates with tools like Carfax and an extensive knowledge base. ### Can CarChat24 capture customer contact information automatically? Yes, CarChat24 includes auto-capture functionality for email addresses and phone numbers from website visitors. ### Is CarChat24 suitable for managing multiple chat conversations simultaneously? CarChat24 provides a detailed chat screen and allows operators to manage conversations on the go, keeping all chat details at their fingertips. It is designed to put key functions of the desktop console into a mobile format. ### Does CarChat24 monitor chat requests when the app is not actively running? Yes, the application monitors chat requests even when it is not running in the foreground, ensuring that no inquiries are missed. ## Version history (last 5 releases) ### 0.4.16 — 2025-01-15 Performance and stability improvements ### 0.4.15 — 2025-01-02 Bug fixes ### 0.4.14 — 2024-12-13 Bug fixes ### 0.4.13 — 2024-12-08 Bug fixes & performance improvements ### 0.4.12 — 2024-08-08 Bug fixes ## Apps similar to CarChat24 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Primeira Nota](https://appshunter.io/ios/app/primeira-nota/id6443923460) | — | Free | Business | | [Ansira powered by GaggleAMP](https://appshunter.io/ios/app/ansira-powered-by-gaggleamp/id1544045656) | — | Free | Business | | [McSweeney Chrysler Dodge Jeep](https://appshunter.io/ios/app/mcsweeney-chrysler-dodge-jeep/id1604673577) | — | Free | Business | | [Genea On-Demand HVAC](https://appshunter.io/ios/app/genea-on-demand-hvac/id1515906049) | 5.0 (1) | Free | Business | | [AAWA Meetings](https://appshunter.io/ios/app/aawa-meetings/id6444048080) | — | Free | Business | | [LiBat Connect Smart Batteries](https://appshunter.io/ios/app/libat-connect-smart-batteries/id1663622260) | — | Free | Business | ## More apps by ChatLead.com, Inc - [ServicesPro](https://appshunter.io/ios/app/servicespro/id1467190167) - [RVChat](https://appshunter.io/ios/app/rvchat/id1636638137) - [LegalChat](https://appshunter.io/ios/app/legalchat/id1636887986) - [BoatChat Mobile](https://appshunter.io/ios/app/boatchat-mobile/id1637214704) All apps by ChatLead.com, Inc: https://appshunter.io/developer/527578324 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*