# CarConnect Digital Car Key — user reviews > 25 indexed App Store user reviews of CarConnect Digital Car Key by LOOP MOBILE FZCO, rated 4.60/5 from 1,130 ratings. - Source: https://appshunter.io/ios/app/carconnect-digital-car-key/id6773911925/reviews - App overview in markdown: https://appshunter.io/ios/app/carconnect-digital-car-key/id6773911925.md - Rating breakdown: 5★ 971 · 4★ 59 · 3★ 28 · 2★ 6 · 1★ 66 ## Newest reviews (13 of 25) ### 1/5 — To expensive *2026-08-04* Dont download ### 1/5 — another scam application *2026-08-04* like MANY others , it took my payment only to spend money and time on another scam. Already disputing this with my bank. ### 1/5 — False claims *2026-08-01* This app does nothing that has been stated on this write up. This app doesn’t show anything other than the status of your vehicle and showing you where you parked. I thought it did a lot more from the right up. But also for the price that they charge, they are lucky they are getting one star. ### 1/5 — Para mí no es bueno *2026-07-31* Acabo de activar esta aplicación y para cobrar son muy rápidos sin embargo no logro terminar la configuración y estoy tratando de comunicarme con el servicio al cliente de la aplicación y me es imposible ### 1/5 — Doesn’t work for 2016 Cherokee *2026-07-24* I downloaded this for my 2016 Jeep Cherokee. After an hour of trying this, it will not connect to my Jeep. I’m assuming it works for newer vehicles even though it says it’ll work for something 10 years old. ### 1/5 — No follow up *2026-07-21* Tried to cancel as I don’t need it. No follow up **Developer response:** Hi, thanks for your feedback. I’m sorry to hear you didn’t get the follow-up you expected. If you can share your account email and the device/vehicle you tried to cancel for, I’ll look into what happened and help you complete the cancellation. ### 1/5 — Scam *2026-07-20* Don’t try it **Developer response:** Hi, I’m sorry to hear you feel that way. CarConnect Digital Car Key is designed to make sharing and using your car key easier and secure. If you experienced an issue or anything that seemed suspicious, please contact my support team with the details and your device model so I can help you right away. ### 1/5 — Charges *2026-07-20* I downloaded and uninstalled this app same day and was just charged for the service smh and only way is to email with no response. Don’t download! **Developer response:** Hi, I’m sorry to hear about your experience. I understand how frustrating it is to be charged after uninstalling. Please email our support team as soon as possible with your App Store receipt details (the email used for purchase and the transaction date), and I will help review the charge and the options available. If you’ve already emailed us, please reply with the same information so we can locate your request quickly. ### 1/5 — This app is scam on Honda owners and they rip you off before you find out it doesn't work *2026-07-19* This is a complete scam. You go through the whole process of setting up everything, sign up for the subscription. Then conveniently, the app will not connect to the Honda app. Real funny. Honda owners, stay away! **Developer response:** Hi there, I’m sorry you’re having trouble with CarConnect Digital Car Key. I understand how frustrating it is to go through setup and then find it won’t connect. This isn’t how the app is supposed to work. Please contact my support team with your vehicle model, app version, and what step fails, and I’ll help you troubleshoot or sort out your subscription. If you believe you were charged in error, I can also assist with next steps. Honda owners don’t need to stay away—let’s get your connection working. ### 1/5 — Don’t waste your money *2026-07-17* This app was awful - it didn’t work at all. I take that back, the payment function worked perfectly. Nothing else did though. Save yourself the aggravation and find a reputable app. **Developer response:** I’m sorry to hear your experience wasn’t what you expected. I’m glad the payment function worked, but I understand how frustrating it is when other features don’t. If you’re willing, please contact our support with the make/model of your car and the steps you tried, so I can help troubleshoot and get everything working properly. ### 1/5 — Could not connect *2026-07-14* It doesn’t seem right that you charged before the processor was complete on on the car. When I went to connect, it said that I had to download the Mercedes-Benz app. I did, but I was still unable to connect. I sincerely hope my money is refunded. **Developer response:** Hi, thanks for taking the time to share this. I’m sorry you couldn’t connect and that the charging didn’t feel right before the in-car process was completed. Please contact us with your order details and the car’s model/year, and we’ll look into the charge and your connection attempt right away. Also, make sure the car’s internet/Bluetooth is enabled and your Mercedes-Benz app is fully set up. I sincerely hope we can get this sorted and, if applicable, help with a refund. ### 1/5 — Big time scam *2026-07-06* Doesn’t work at all and Apple refuses to give a refund. **Developer response:** Hi there, I’m sorry to hear you’re having trouble with CarConnect Digital Car Key. I understand how frustrating it is when an app doesn’t work as expected. If you can share your vehicle model, iPhone model, iOS version, and what happens when you try to use the key, I can help troubleshoot right away. If you’re trying to request a refund, please note that App Store refunds are handled by Apple—however, I can still review your situation and guide you on next steps. ### 1/5 — Scam *2026-07-02* Stay away from this app. I just got ripped off for 14.99 for a one month service. It never let me get past the app to connect to my connect drive. Do yourself a favor and do not download this app. Please don’t be a fool like me. **Developer response:** I’m sorry you had a problem with your subscription. I understand how frustrating it is to be charged and still not be able to connect. Please contact my support team with your account email, the time of purchase, and the error you saw so I can help troubleshoot and review your access. If you’d like, I can also assist with refund options based on your billing details. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2026-08-30* I have worked on this for a week now with tech support and paid for a year. This app is junk and doesn’t work. Asked for refund and it was denied with no reason ### 1/5 — Does not work *2026-08-29* Poor user interface. Limited/worthless help options ### 1/5 — SCAM BUYER BEWARE!!! *2026-08-29* Don’t get this app, it’s a scam. Can’t get a refund. If you have the 3.5 screen don’t bother. It says it’s compatible but it’s fake. I will go to my bank to cancel this payment. And I’m also done with apple as well for allowing scammy apps like this ### 1/5 — Don’t use *2026-08-26* Charged me $53 not $19! Plus you had to have on star! They can unlock my car you don’t need this application!!! ### 1/5 — Just want my money back *2026-08-24* Just take my money and never work 😡 ### 1/5 — Unauthorized charge *2026-08-19* I installed and uninstalled this app the same day and they still trying to take a payment off my card. The only way to contact them is through email and I was told that I had to cancel the subscription off my phone. I did that and they still trying to take money off my card. ### 1/5 — Unresponsive customer care. *2026-08-19* Signed up for the yearly subscription and found out the same day that all the services they offer are free with Ford. Have made an attempt to contact the customer care the same day and they have not responded in over a week. Scam. ### 1/5 — Junk *2026-08-11* Won’t even unlock the car and expensive ### 1/5 — Not good *2026-08-07* Remote start would not connect. No response to customer service emails. ### 1/5 — Elisa L *2026-08-06* Can’t get a hold of anyone. They charged me and it doesn’t connect to car! Can’t get a hold of anyone to refund and cancel subscription! ## Most praised reviews (2 highest-rated) ### 5/5 — Bình chọn *2026-08-19* Tốt ### 5/5 — Brianna14 *2026-07-31* Brianna14 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*