# Card by FNBO — user reviews

> 329 indexed App Store user reviews of Card by FNBO by First Bankcard, rated 4.82/5 from 123,665 ratings.

- Source: https://appshunter.io/ios/app/card-by-fnbo/id631020359/reviews
- App overview in markdown: https://appshunter.io/ios/app/card-by-fnbo/id631020359.md
- Rating breakdown: 5★ 94,766 · 4★ 6,156 · 3★ 1,765 · 2★ 503 · 1★ 1,883

## What do users think of Card by FNBO?

Overall sentiment: negative

**Pros**

- 💻 Quarter century user
- 🔒 Robust security features
- 📱 User-friendly app
- 💳 Great starter credit card

**Cons**

- 🤖 Malfunctioning app login
- 💸 Paying interest not as promised
- 🚫 Reduced credit limit
- 🤔 Unclear payment policies
- 🕰️ Slow payment processing
- 🔒 Difficulty managing payment methods
- 💲 Deceptive practices

**Commonly reported bugs**

- App login issues
- Payment processing problems
- Account management difficulties

**Most requested features**

- Allow stacking of multiple payments
- Provide option to save multiple payment methods
- Improve app stability and login experience

## Newest reviews (12 of 329)

### 4/5 — Fine but why only one payment account?

*2026-08-20, version 5.5.2*

Really wish you could add more than one bank account to pay your bill each month. I really dislike that I have to re-enter account information every time I want to pay from a different bank!

### 2/5 — Customer service

*2026-08-14, version 5.5.2*

The customer service department is terrible. They can’t understand you and you can’t understand them. Took almost 2 months for me to get a balance transfer completed. One agent told me one thing and another told me something different. Absolutely ridiculous!

### 5/5 — Easy to Use

*2026-08-13, version 5.5.2*

Quick and effective when I need the app to be to pay credit card!

### 5/5 — Great back up!

*2026-08-07, version 5.5.2*

Awesome backup card when your running low on cash and your right n the middle of wanting to

 order something on line, and pay later!

### 5/5 — Love it!

*2026-08-06, version 5.5.2*

I love using this card!  Easy to use! Easy to pay!  Staff at the bank are wonderful to work with!

### 5/5 — Application

*2026-08-05, version 5.5.2*

The application is easy to use, and I like facial recognition! Making a payment is super simple.

### 5/5 — Manager

*2026-08-01, version 5.5.2*

Very friendly to use App.

### 5/5 — Time

*2026-07-30, version 5.5.2*

Timer full you

### 5/5 — Good

*2026-07-30, version 5.5.2*

Good

### 4/5 — My Credit

*2026-07-29, version 5.5.2*

I love my credit card

### 5/5 — Reward Program

*2026-07-24, version 5.5.2*

I love the point earnings, but I don’t like how difficult the reward selection has become. They eliminated the transfer to another member and I live more than 300 miles from a Speedway. The world of technology should make an electronic transaction very secure and easy.

### 5/5 — Easy to navigate

*2026-07-23, version 5.5.2*

Easy to navigate and easy enough to understand

## Most critical reviews (10 lowest-rated)

### 1/5 — Don't do it

*2026-08-31, version 5.5.2*

This company sucks

### 1/5 — Balance

*2026-08-17, version 5.5.2*

Decreased limit twice.

### 1/5 — Failure

*2026-08-02, version 5.5.2*

Keep not reflecting repeated changes in pay from acct repeatedly Assured

### 1/5 — Reduced my credit limit.

*2026-08-01, version 5.5.2*

My credit limit was reduced for no reason.

### 1/5 — This bank and costal suck

*2026-07-31, version 5.5.2*

I was supposed to get intrest free if I spent 500 and I didn’t. If my grandma hadn’t just passed away I would’ve have spent anything on this stupid account. Customer service sucks too

### 1/5 — Awful

*2026-07-31, version 5.5.2*

Never again. Worst card.

### 1/5 — Reminder of payment due

*2026-07-22, version 5.5.2*

Reminders would be great instead of late fees & no head up. Jerks!

### 1/5 — Recommend to me by my bank

*2026-07-21, version 5.5.2*

I found this card to be a poor choice,,, originally I asked how to build credit since I never had any so started with a 300 dollar secured (which is still my limit 5-6 years later). It served its purpose as a first credit card ,,,, they did eventually after I requested refund my 300 and left it at a 300 dollar limit. I’ve requested higher but no was their answer. Flagstar bank is useless as far as customer service with this card which I expected since they sold it to me. All in all it’s a letdown, limit so low it’s unusable,,, and the flagstar name and going thru a reputable source like my bank was zero advantage. I keep the card because they say don’t close your oldest card….. but id highly recommend to anyone I care about to go a different route.

### 1/5 — Garbage

*2026-07-14, version 5.5.2*

ALWAYS loses login after several app updates.  This is consumer abuse. Or, incompetence. Which one?

### 1/5 — The app is rather unworkable on an iPhone 16

*2026-07-03, version 5.4.1*

I need to call into technical services to sign into my account. It’s just truly technology that is not very advanced. It  keeps telling me my password is wrong.

## Most praised reviews (10 highest-rated)

### 5/5 — Pay

*2026-09-04, version 5.5.2*

I love that I can pay this card off weekly.

### 5/5 — The best credit card

*2026-09-03, version 5.5.2*

Fast processing, easy access, and an excellent payment experience. The credit card payment system is efficient, convenient, and reliable.

### 5/5 — Accessibility to website

*2026-09-01, version 5.5.2*

5 stars

### 5/5 — Paying

*2026-08-31, version 5.5.2*

Thanks user friendly ✅

### 5/5 — Awesome

*2026-08-30, version 5.5.2*

Awesome bank and the app is phenomenal!

### 5/5 — FNBO APP

*2026-08-27, version 5.5.2*

Funcional, amigable y confiable para la realización de los trámites correspondientes

### 5/5 — Love the app

*2026-08-26, version 5.5.2*

Everything works great. Just wish I could store more than 1 payment method.

### 5/5 — Convenient Credit Card

*2026-08-20, version 5.5.2*

My FNBO credit card comes in handy as a financial safety net when my income streams aren’t flowing as usual.

### 5/5 — Easy

*2026-08-19, version 5.5.2*

One of the easiest credit card apps to use

### 5/5 — a very good card to have and keep

*2026-08-19, version 5.5.2*

it gives me peace of mind, always there, mostly use it for back up

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
