# Card Mate - credit wallet — user reviews > 103 indexed App Store user reviews of Card Mate by Qiwen Zhang, rated 3.40/5 from 616 ratings. - Source: https://appshunter.io/ios/app/card-mate-credit-wallet/id606710892/reviews - App overview in markdown: https://appshunter.io/ios/app/card-mate-credit-wallet/id606710892.md - Rating breakdown: 5★ 252 · 4★ 103 · 3★ 49 · 2★ 47 · 1★ 165 ## What do users think of Card Mate? Overall sentiment: negative **Pros** - ❤️ Reliable and dependable - 📱 Convenient for storing cards - 🔒 Secure storage of card information - 🌟 Great app overall **Cons** - 🐛 Frequent crashes when trying to view cards - 🔍 Lack of customer support - 💰 Forced to pay for upgrades - 🤔 Confusing changes to paid/free versions **Commonly reported bugs** - App crashes when trying to view card details - Paid version downgraded to free 'lite' version - Issues with email/support not working - Incompatibility with latest iOS versions **Most requested features** - Improve stability and fix crashes - Provide better customer support - Maintain consistency in paid/free versions - Add option to export/backup card data ## Newest reviews (17 of 103) ### 3/5 — I have the pro version that’s disappeared so am now stuck with this! *2024-01-25* Not sure why you would add this coin collecting madness to your app and totally rip all those who got the full version! Ok so no ads are popping up and all my cards have appeared from the cloud & my pro version but this is still broken - like adding the email for backup needs always says it can’t connect to the server!? As for the coins I’m miffed,I now got enough to buy the full version so can’t you just get rid of that? I’m close to abandoning the app as iOS notes will now let us scan cards and save them in a folder with a biometric lock on which trumps this by far! I had rated the old full version 5 stars but a broken reward driven app cannot get scored but as it did upload my previous info and hasn’t plastered ads everywhere I’ll give it 3 but please drop coins for full version owners or bring back the full version… Thanks ### 4/5 — Works fairly well, but not a do-everything-under-the-sun *2021-04-14, version 3.4.7* I had problems with the free version, but it worked well enough as a rudimentary repository of credit cards and IDs. I was pleased to see that many of the issues disappeared with the paid (still cheap!) version. The fact that I can organize my cards, fill in the standard fields (some automatic, some manual) and add supplemental data, along with the image, makes this way better than just having simple snapshots. It’s not Wallet, so I can’t actually use the cards that way, but I can and do store every conceivable type of card, create categories for them, and retrieve them at a moment’s notice. I believe this app will be a good investment of your time to deploy. ### 3/5 — Seems like there is an issue *2021-02-22* App closes when you try and access a card. Been great until now ### 2/5 — Was great, now buggy *2021-02-11* Needs some attention with iOS 14 ### 3/5 — Keeps crashing when trying to view/open a card *2021-02-11, version 3.4.6* This was a great app when it worked. Now it needs fixed. Every time I go to view a card to show it the app crashes and goes totally out to phones Home Screen. ### 3/5 — Card mates *2021-02-07* The app keeps closing when I want to view the cards after I enter the password. Not reliable! ### 3/5 — What happened *2021-02-01* Used for long time, but now crashed every time I tab on the card. ### 2/5 — Crashes 99% of the time *2021-01-30, version 3.4.5* Last Update: just tried all this again, and it DID NOT work the 2nd time. Guess I was getting the 1% for a brief moment. Update to the Update: Once you go thru search and pull up the card, the app works normally, until you close it. Update: found a workaround! If you goto search, type 1st number of card, the card show up. Then you click view card and it shows the info you need. Open app, touch pic of card, App crashes. Repeat! Think... hmmm. Update app? No update. Think... close all other apps. Nope. Worked fine for years. Now can’t use it. iPhone 12 Pro issue? Just fix it. ### 1/5 — App crashes *2021-01-18* App opens but crashes once you select a card to get details. Also no way to upgrade from lite version to full version. ### 1/5 — Crashes since update😡 *2021-01-14, version 3.4.5* Worked great for several years and since last update it crashes when I try to look at the back of the card. I had even upgraded to premium sometime ago and now they want me to pay for upgrade again. No customer support! Did they take their winnings and fold or are they feverishly working to fix it?😡 ### 4/5 — Crashing *2021-01-13* Has been crashing since the IOS14.3 update. Can you indicate when a CardMate update will be released? ### 1/5 — Stopped working. Support email is dead. *2021-01-11* This app is suddenly aborting when I try to display a card. Emails to the support group are returned undeliverable. ### 3/5 — Removed from app after tapping on my card *2021-01-07, version 3.4.5* I have uploaded my cards successfully. When I tap on a card, I am completely removed from the app. It’s only when I tap edit is when I am not removed from the app. If it wasn’t for this problem, I would give them 5 stars!! ### 1/5 — Bad *2021-01-06* Stoped working while my money was still on it ### 1/5 — Terrible App *2021-01-06* There is no support for this app. I have had the app crash on many occasions with no access to my information. I would not recommend this app. ### 1/5 — Crashes contantly *2021-01-05* Was working ok for a while but lately it crashes when I tap on a card to view details ### 1/5 — Keeps crashing *2021-01-05* Terrible now it keeps crashing every time you try and open up one of your cards. I paid for the pro thinking it would fix the problem. Still crashing. Want my mo way back! Dissatisfied ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2024-07-04* I had all my cards stored and the app crashes every time. How safe is that!!!! How can I delete all my stuff??? ### 1/5 — Keep Paying *2021-07-11* Had pro version from quite awhile ago…..went to use it after more than a year and it had to be updated by developer. Developer had recreated the app and was charging again……. WTH ### 1/5 — Complete garbage *2021-02-17* The app is Sime to use but it constantly crashes when trying to view cards. Soooo frustrating. ### 1/5 — App crashes *2021-02-10* The app opens, shows the front of your stored cards then you have to tap on the card to retrieve further details or notes. Once you do this it immediately crashes. It never did this until a few months ago and I’ve emailed support through the app only to have my email returned to me as undelivered!! So NO support obviously exists! I’m sure developer has set this up purposefully so you have to pay to upgrade to pro! Do not recommend this app! ### 1/5 — Was really good now crashes *2021-02-08* Same as other reviews this used to be great now if I try and view any cards it crashes - tried emailing support and email doesn’t get through!! If not fixed soon I will ditch this and look elsewhere ### 1/5 — Downgraded me to “Lite”, and crashes! Avoid! *2021-02-07* The simple app used to work great. I loved it. Then ios14 came. - My paid-for “pro” app became “lite” suddenly. - Whenever I open a card it crashes. Please fix it!!!!! I was great and I used it every day, now it’s useless. N.B. I see the new “pro” version has the same crashing reviews. So don’t waste (more) money trying to upgrade (again). ### 1/5 — Crashed *2021-02-04* When you try and click on the card the app crashes and closes the app, this has been like this for the past couple of months with no fix. ### 1/5 — Was a good app *2021-01-30, version 3.4.5* The app used to be great. I put my cards in and was able to access them easily when I needed to or was too lazy to get my wallet. It presented the front and back of the cards which was great for online purchases. With the most recent update and the addition of a new paid version this app has become less that decent. Sometimes it has trouble loading and when it does load it crashes every single time I try to tap on a card to view the back. Almost seems like the developers have done this intentionally to drive people towards their new paid version... ### 1/5 — Ne pas acheter : Beaucoup d’amélioration à faire *2021-01-28* Ne fonctionne tout simplement plus Peu de cartes avec version light. Souvent des problèmes pas de reconnaissance faciale. ### 1/5 — Great ap... but... *2021-01-19* I used this ap daily... until it kept crashing on my iPhone. It no longer functions. ## Most praised reviews (10 highest-rated) ### 5/5 — reliable dependable I love this app❤️❤️❤️❤️ *2024-03-04* This is an amazing dependable app. I love this app. Omg 😱 I absolutely love this app for years now I love the provers, but I can’t afford it right now so I’m gonna have to save up money to get it again but it lets you do a cloud back up and everything so you don’t lose your cards when you scan them especially when you change phones!!!!!❤️❤️❤️❤️ ### 5/5 — Lightens my wallet *2021-04-19, version 3.4.7* April 2021 update - was fixed for a bit, but just updated to an iPhone 12 on iOS 14.4.2 and now it crashes immediately on launch. Please fix - I really rely on this great app all the time. Love this app - simple, lightweight, does just what I need it to. Now I don't have to carry around all these cards and can have them with me all the time. Minimalism ftw. Also, the developer is very responsive and open to ideas for improvements. Bravo all the way around. ### 5/5 — Bugs fixed perhaps? *2021-03-14* Having found issues where this app crashes, and almost write it off, it appears to have updated and is working again now. Great app, use it loads for CC numbers. ### 5/5 — Crashing *2020-12-30* Started crashing since last update. Photo of front of card worked but when u tap to flip it crashes. Great app I have used it for years. Please fix ### 5/5 — It has been crashing lately *2020-12-24* I have been using for over three years never had any problem but starting last month it ha been crashing not sure why ### 5/5 — Great app *2020-12-15* Very handy if you need your card details minus your actual card. ### 5/5 — Please update *2020-12-11* Am enjoying it but Please update. It’s crashing ### 5/5 — Excellent *2020-05-12* Works very well. ### 5/5 — Very useful app *2019-10-20, version 3.4.4* This app does exactly what it is intended to do. It keeps a card on my phone I have several cards on it and use them in an emergency or say when I’m ordering on line and need card numbers. It’s a nice place to keep a license. I also have a number of professional cards on the app as well. Front and back. In an emergency I have a card. Thanks Cardmate. ### 5/5 — Excellent Card App *2019-08-11, version 3.4.4* This is a great app to have all your cards on your phone. You can access the card numbers when purchasing something online and it saves time from going to get your wallet every time. Thank you :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*