# Cardiff Bus

> Cardiff bus travel planner with live departures and timetables. (iPhone/iPad app by Cardiff City Transport Services Ltd.)

- Source: https://appshunter.io/ios/app/cardiff-bus/id670910962 (this page in markdown: same URL + `.md`)
- Developer: [Cardiff City Transport Services Ltd](https://appshunter.io/developer/1324513294)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 68 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 42 MB
- Languages: American English, Welsh
- Released: 2013-07-16
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cardiff-bus/id670910962/reviews.md

## What is Cardiff Bus?

Our app has everything you need to get around Cardiff. It’s packed full of everything you’ll need to get mobile on the bus.

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next. 

Journey Planning: Plan your commute, trip to the shops or night out with friends.  It’s now even easier to plan ahead with Cardiff Buses.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite stops, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app. 

As always, we welcome your feedback. You can send it to us via the app.

## Key features

- Live departures
- Journey planning
- Timetables
- Contactless journey tracking
- Favorite stops and routes
- Disruption alerts

## What do users think of Cardiff Bus?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and understand
- 📍 Real-time bus tracking
- ✅ Accurate arrival/departure times
- ❤️ Useful for planning trips
- 💯 Great for disabled travelers
- ✨ Improved from older versions
- 🗺️ Shows bus routes
- 📱 Mobile ticketing

**Cons**

- ❌ Unreliable service
- 🐛 App crashes frequently
- ⏳ Inaccurate bus times
- 🚫 Buses not showing up
- 💸 Overcharging/double charging
- 🪲 Bugs and glitches
- 🥶 Freezing app
- 🚏 App and bus stop times mismatch
- 😠 Poor customer service/accountability
- 🚎 Buses running early/late
- 📍 Location services issues
- 🧹 Dirty bus seats
- ❌ No refund for unused tickets
- ⚠️ Nag messages for permissions
- 🚫 Push notifications for re-validation
- 📉 Service decline over time

**Commonly reported bugs**

- App crashes on iOS 16.2 when zooming
- App freezes or shuts down automatically
- App not working, unable to buy tickets
- Error 504, monthly ticket not showing
- Bus tracking not working
- App not synchronised with bus stop information
- App freezes when opening favourites
- Reset password email not sent
- Crashing when opening mobile tickets
- Journey planner is garbage, cannot input address
- Hamburger menu embedded in search box

**Most requested features**

- Offline version of the app
- Show timetable for tomorrow morning
- Ability to refund or gift unused tickets
- Use phone's GPS for nearest stops
- Input destination address for journey planner
- Show buses moving on map

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/cardiff-bus/id670910962/reviews.md

### 5/5 — Great App

*2026-05-23, version 115*

Where would I be without this great app? Well, I’d be at a bus stop with no idea whether the next bus was on time, late or cancelled. Living in a city, where traffic congestion is endemic, the app allows me to see my options and plan in real time. How did we survive without it?

### 5/5 — Mrs

*2025-12-30, version 106*

Impress with the services

### 5/5 — Reliable App

*2025-09-07, version 98*

Always use this and have been for a long time. Very reliable for times and tickets.

### 1/5 — Fraudsters £15 for one bus ticket

*2025-03-07, version 85*

Cardiff bus are simple just stealing from customers today I’ve been charged nearly £15 for one day to go bus ticket. 
This is not the first incident I’ve been doubled a number but triple charged is a first 

Stay away from these thieves and fraudsters  and use the Nat bus service

### 5/5 — Timeline Updates

*2025-01-19, version 81*

I really love the bus updates in respect of the arrival and departure timings. It’s really accurate. 👍🏿

### 5/5 — Cardiff bus

*2024-11-22, version 78*

Bus

### 2/5 — App not working so I had to pay again

*2024-11-11, version 77*

I had an error of 504. My monthly plus ticket wouldn’t show and the driver wouldn’t let me on without buying a new ticket. The app eventually worked but said I had no tickets then 5 minutes later my monthly ticket showed. If the app doesn’t work then what’s the point of it. Now I have to do the faff of requesting a refund from Cardiff bus.

### 2/5 — Can’t buy tickets

*2024-10-14, version 75*

Hello I can’t buy tickets on here I don’t know why! Can you please fix the bug

### 4/5 — Really useful

*2024-09-21, version 73*

Cardiff bus shows the route of different buses and you can also see where the buses are! Really useful but sometimes information on the buses is inaccurate

### 1/5 — Willy

*2024-07-21, version 69*

Had a perv behind me the whole bus journey cheers Ubisoft

## Frequently asked questions about Cardiff Bus

### What does the Cardiff Bus app do?

The Cardiff Bus app provides comprehensive tools for navigating public transport in Cardiff. It offers live departure information, allows you to plan your journeys, and provides access to all route timetables. You can also track your contactless journeys and receive updates on service disruptions.

### What are the key features of the Cardiff Bus app?

Key features include live bus departures, a journey planner for commutes and outings, access to all route timetables, the ability to view and track contactless journeys with charge breakdowns, saving favorite stops and routes for quick access, and real-time disruption alerts.

### Is the Cardiff Bus app free to use?

Yes, the Cardiff Bus app is free to download and use. The description does not mention any in-app purchases or subscription fees, indicating it is a free service for users.

### What information can I see about my contactless journeys?

You can view all the journeys you have made using your contactless cards directly within the app. It also provides a breakdown of the charges incurred for each journey and any savings you may have received.

### How does the app help me plan my travel?

The app's journey planning feature makes it easier to plan your commute, trips to the shops, or nights out. Combined with live departure information and timetables, you can effectively plan your travel around Cardiff's bus network.

## Version history (last 5 releases)

### 121 — 2026-08-26

Bug fixes and performance improvements

### 120 — 2026-08-05

Bug fixes and performance improvements

### 119 — 2026-07-22

Bug fixes and performance improvements

### 118 — 2026-07-01

Bug fixes and performance improvements

### 117 — 2026-06-16

Bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*