# Cardiff Gov — user reviews

> 14 indexed App Store user reviews of Cardiff Gov by Cyngor Caerdydd Cardiff Council.

- Source: https://appshunter.io/ios/app/cardiff-gov/id1377548580/reviews
- App overview in markdown: https://appshunter.io/ios/app/cardiff-gov/id1377548580.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2025-09-17*

Genuinely so bad.

**Developer response:** Hi Llyrmeatsixx, sorry to hear you're not enjoying the App. If you have any suggestions on improvements you would like made, you can submit them to us via the App by selecting the icon at the top left and then select 'Send Feedback. You can also do this through our website: https://www.cardiff.gov.uk/ENG/resident/cardiff-gov-app/app-feedback/Pages/default.aspx

Thanks, Cardiff Gov App Team

### 1/5 — Rubbish collection

*2024-10-14*

Don’t bother ringing to report missed collection
I have many times but they NEVER send anyone 
Waste of time

### 1/5 — Rubbish

*2024-10-14*

If you what to report say the hole of st Mellons for rubbish it’s not possible or block drains why is that .. why can I only report say my address ?

**Developer response:** Hello, Cardiff Gov App does allow for the reporting of flytipping, littering and blocked drains. These reports can be submitted against any public areas, not just at your home address. 

If you want to let someone know about residents not presenting their waste correctly, you can do so via the Contact Form on our website here: https://www.cardiff.gov.uk/ENG/resident/Rubbish-and-recycling/waste-education-and-enforcement/residents-responsibility/Pages/default.aspx 

Thanks, Cardiff Gov App Team

### 1/5 — Error messages

*2020-02-11*

Constant error messages ‘sorry something went wrong’ when switching from page to page. Cannot enter my address. App seems to think I’m not connected to the internet even though I am. Poor

### 1/5 — Doesn’t work

*2018-10-29*

Absolute piece of crap. Won’t take apostrophe in Irish surname so cannot access anything at all. Basic programming error. Should not allow this to represent Cardiff Council before being tested.

### 1/5 — Greedy Clowns

*2018-10-03*

I can see where our money is being wasted by these clowns.

### 2/5 — Bit pointless....

*2018-11-05*

....if, like me, you’re using it to get reminders of bin day. The old text service was great. Never failed to send you a text evening when collection days changed. 
This app allows you to set reminders but then never alerts you at the set time. Useless.

### 2/5 — Needs work

*2018-10-23*

Gone from getting 3 notifications for a collection to none. Kind of defeats the point of the app

### 3/5 — Street lighting

*2020-01-02*

Mostly ok but there isn’t a way to report broken street lamps on here.

### 4/5 — Seems good...

*2019-02-28*

Time will tell and I will update.

## Most praised reviews (4 highest-rated)

### 5/5 — Really Useful

*2025-09-25*

Great for finding information about what will be collected when. 
Also good for booking a visit to a recycling centre

**Developer response:** Thank you for your 5 star review! Cardiff Gov App Team

### 5/5 — Missed collections

*2021-05-21*

Great way to find information on collections, rescheduled collections and report missed collection when needed.

### 5/5 — Great app

*2019-02-08*

Provides me useful info about my waste services

### 5/5 — Great functionality, well built!

*2018-06-25*

Useful interface, neat, clear and works very well. Nice map

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*