# Cardo Connect — user reviews > 1,282 indexed App Store user reviews of Cardo Connect by Cardo Systems, Inc., rated 4.10/5 from 28,731 ratings. - Source: https://appshunter.io/ios/app/cardo-connect/id1333553210/reviews - App overview in markdown: https://appshunter.io/ios/app/cardo-connect/id1333553210.md - Rating breakdown: 5★ 20,142 · 4★ 1,989 · 3★ 1,148 · 2★ 851 · 1★ 4,601 ## What do users think of Cardo Connect? Overall sentiment: neutral **Pros** - 🚀 Ease of use - 🔊 Great sound quality - 📱 Seamless phone integration - 🤝 Reliable intercom connection - 🎶 Enjoyable music playback **Cons** - 🐛 Frequent connection issues - 🔍 Difficult to set up and pair - 🔇 Low volume/microphone sensitivity - 🤖 Unreliable voice commands - 🔋 Drains battery quickly **Commonly reported bugs** - App fails to recognize connected device - Intercom frequently drops connection - Music playback issues when using intercom - Firmware update process is convoluted - Inconsistent Bluetooth connectivity **Most requested features** - Ability to record group conversations - Improved app stability and responsiveness - More customization options for volume and settings - Easier pairing process for multiple riders - Compatibility with a wider range of devices ## Newest reviews (16 of 1,282) ### 4/5 — Feedback *2026-08-30, version 9.1* Wasn’t God awful but obviously it was our first day riding so maybe we just don’t know the full capabilities of the unit but when my wife tried to call somebody, the headset went into a major echo like feedback. ### 2/5 — Connecting *2026-08-25, version 9.1* Connecting isn’t easy ### 2/5 — Needs to be improved *2026-08-25, version 9.1* The app usually fails when trying to set up a group so you need to use the cardo buttons instead. Even pairing is slow and buggy and often fails. Very poor ui is not intuitive at all. May as well not have the app at all. ### 2/5 — Curvy Roads? *2026-08-24, version 9.1* This app is so frustrating. I was trying to map out my route for a Saturday ride and even though I have “super curvy” selected as my preferred road type and live where there are literally curvy back roads to every destination this app continually picked the straightest roads available, even routing me on the freeway and down the straight main street in my city. I even tried to force it to take curvy roads roads by dropping a ton of pins just one or two miles apart and it would still take me to those pins and then route me to do a u-turn to get back to the freeway to get to my destination. This renders the app absolutely useless to me and my crew and our rides. A real big disappointment. ### 4/5 — The Best out there *2026-08-17, version 9.1* While I think cardo is amazing , the buttons on the device don’t work as they should. I can’t accept calls with the button press and the Hey Cardo/ Hey Siri function doesn’t work. And the volume controls should be tuned and be more independent on what you want louder or more quiet. Cardo Edge 9/10 ### 1/5 — Intercom issues after upgrade *2026-08-17, version 9.1* Just upgraded the app and now intercom option not working. Keeps saying I need to updated software but when I go into settings it says I have the latest version (4.7). Now no intercom option and not able to create any groups as it is all greyed out. ### 1/5 — Connection *2026-08-17, version 8.14* It seems like it should be easier to connect to others for how much it cost ### 1/5 — Nothing works like it should. *2026-08-15, version 8.14* Constantly disconnects. Bluetooth can’t find the phone / visa versa. Everything is harder to do than it should be. ### 1/5 — FIX THE CONNECTIVITY ISSUES!!!!!!! *2026-08-12, version 8.14* I’ve spent more time attempting connecting the Bluetooth than actually using it… when it works great, but it rarely does. I have an iPhone 15, not an old phone, so get on it engineers. ### 1/5 — Doesn’t stay connected *2026-08-10, version 8.14* Can’t get it to stay connected at all. Talk anytime also doesn’t work consistently. Feel free to reach out if you think you can fix it. ### 1/5 — Connectivity *2026-08-09, version 8.14* this app can’t connect riders for the life of me, which is the whole point of the app ### 1/5 — Junk *2026-08-06, version 8.14* Every time I use this I have to re pair it to my bike and my phone £200 of junk ### 1/5 — Poor for the money paid *2026-08-04, version 8.14* Difficult to pair and voice commands are recognised maybe 50% of the time ### 2/5 — Hard to pair *2026-08-01, version 8.14* This is not user friendly ### 1/5 — Disappointed *2026-08-01, version 8.14* Bought cardo in the past but now I’ve upgraded my helmet bought the 4x-s but it doubles up in my settings and I can’t pair with a cardo Q3 to shouldn’t be this complicated ### 1/5 — Très difficile à faire fonctionner *2026-07-31, version 8.14* Aujourd’hui, c’est la 2e fois qu’on va chez le vendeur car ça ne fonctionne pas!!!! I ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update doesn’t work *2026-08-30, version 9.1* Used to work perfectly before the latest update to 5.4. Deleted my DMC groups, then created new ones, both connected to phone and both say they’re in the new DMC group, but no voice, now I have 2 expensive Cardo packtalk edges that don’t work. Feel like I’ve been robbed. ### 1/5 — Share music? *2026-08-29, version 9.1* I can’t share music. Doesn’t work as advertised. I read the instructions countless times and watched how-to videos countless times. Nothing works ### 1/5 — 5.4 firmware is garbage *2026-08-29, version 9.1* Installed firmware to my two packtalk edge units when the comms unexpectedly quit while out with my 11yo. Bricked both units no warning. Been working to establish connection unsuccessfully for two hours now. Ruined the ride. Ruined the evening. Wasted a ton of money on these. The least LEAST LEAST LEAST LEAST they could’ve done was an email alert this was coming. Wouldn’t have this problem with a Senna I bet! ### 1/5 — Can’t connect *2026-08-29, version 9.1* Won’t pair ### 1/5 — Robert *2026-08-22, version 9.1* The freecom unit is a terrible unit. It has never been able to pair with another cardo unit especially Freecom. One star review, a huge waste of money. ### 1/5 — Connecting is impossible *2026-08-22, version 9.1* Spent an hour trying to connect still havnt been able to do it ### 1/5 — New update issues *2026-08-20, version 9.1* Did the new update. Now it keeps loosing connection ### 1/5 — Losing connection *2026-08-20, version 9.1* Attempting to install my newly purchased Cardo Spirit to a Shoei Neotec helmet. Attempting to follow the instructions on the app on my iPad but the unit repeatedly loses connection so the installation instructions disappear. ### 1/5 — Not work for multiple units *2026-08-20, version 9.1* App will not work for more than one unit. Can’t use my phone to upgrade more than the one unit. It’s like a kindergartener wrote this app. If I turn my edge on it connects automatically. Can’t get my sons to connect to save my life. Trash decision making behind this app. ### 1/5 — Crash detection *2026-08-18, version 9.1* Either required to allow privacy concerns OR has annoying crash detection alerts. ## Most praised reviews (10 highest-rated) ### 5/5 — Would not ride without it *2026-08-23, version 9.1* Takes riding to the next level! ### 5/5 — Upgrade *2026-08-22, version 9.1* Me gustan las nuevas funciones de la actualización 👌🏻 ### 5/5 — Gud *2026-08-22, version 9.1* Vedy nicee ### 5/5 — The best *2026-08-19, version 9.1* I originally bought a unit off Amazon not bad but couldn’t hear it on the highway or at higher speeds the spirit had is amazing nice crisp and loud!!!! ### 5/5 — Easy setup *2026-06-21, version 8.14* Set up and connected to the group rides quickly. After the initial setup, automatically connects Nice! ### 5/5 — Great piece of kit *2026-06-21, version 8.14* Very easy to set up and use for navigation and music ### 5/5 — Fonction *2026-06-03* Très bien ### 5/5 — Good Product *2026-05-27, version 8.13.1* Best coms on the market ### 5/5 — Solid app. *2026-05-25, version 8.13.1* Can sometimes struggle in the heat of the moment with many cardos together but otherwise does its job. I reckon a visual guide would help for button combinations, to save going into the app. ### 5/5 — Love my Cardo overall *2026-05-25, version 8.13.1* One thing I’d love to see added is device priority controls in the app. For example, letting us choose what each Bluetooth device can do. Right now, devices like a GoPro can interfere with music playback and controls. Giving users more control over device permissions would make an already amazing system even better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*