# CardPointe

> Mobile and virtual terminal for processing and managing credit card payments. (iPhone/iPad app by CardConnect, LLC.)

- Source: https://appshunter.io/ios/app/cardpointe/id1095694344 (this page in markdown: same URL + `.md`)
- Developer: [CardConnect, LLC](https://appshunter.io/developer/1095694343)
- Category: Business, Finance
- Price: Free
- Rating: 2.65/5 from 31 App Store ratings · 33 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 61 MB
- Languages: English
- Released: 2016-04-01
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cardpointe/id1095694344/reviews.md

## What is CardPointe?

The CardPointe app lets you process and manage payments with ease. With live transaction data at your fingertips, CardPointe will become a critical tool in running your business.

Features

•	Virtual Terminal: Process payments for all major credit cards.
•	CardPointe Mobile Card Reader: Accept card-present payments on the go.
•	Accept Tips: Enable customers to select preset tip amounts.
•	Catalog: Organize and manage your products, pricing, and discounts.
•	Signature Capture: Allow customers to use their fingertip to sign for transactions.
•	Customer Profiles: Save customer profiles to run future transactions.
•	Reporting Dashboard: View your business data at a glance.
•	Transaction Management: Void, refund, reprocess, or resend receipts for existing transactions.
•	Notifications: Get alerts for important events, like chargebacks, refunds, and declined transactions.
•	Compatible Printer: Use a supported Bluetooth printer to print receipts or food orders. 
•	Support for CardPointe Integrated Terminals: Connect to your countertop CardPointe Integrated Terminals to accept card-present payments with PCI-validated point-to-point encryption.
 

CardPointe can also be accessed via any browser, complete with additional features including recurring billing and custom reporting.

## Key features

- Virtual Terminal for credit card processing
- Mobile card reader for on-the-go payments
- Product catalog management
- Signature capture
- Customer profile management
- Live reporting dashboard
- Transaction management (void, refund, reprocess)

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/cardpointe/id1095694344/reviews.md

### 3/5 — Login

*2024-12-31, version 3.8.1*

Login process has extra unnecessary steps. Not related to security. Please update so there is no Google sign-in steps and emailing codes from a familiar device. 
User interface is very friendly.

### 2/5 — Terrible access.

*2024-07-25, version 3.8*

The login is truly inconvenient. Last version was much better !

### 1/5 — Terrible after update

*2024-07-24, version 3.8*

I can’t use the card reader anymore. I have to punch in each customer’s CC number and info every single transaction. Such a waste of time!! Also, this 2 step authentication system every single day is ridiculous! Looking into a new CC merchant!

### 1/5 — I’m fed up with them

*2024-05-03, version 3.8*

I have been using them for a number of years all has been good until this last update. You can no longer use fingerprint ID or Face ID as another reviewer stated you have to login your user ID password then wait for a verification. In this case calling the office getting the verification, then going back into the app to take money, this is ridiculous. I tried calling customer support after being on hold for 45 minutes trying to explain the problem they hung up on me. Apparently they have no customer support. I am now looking for a different merchant account provider.

### 2/5 — Update is keeping this from being 5 star

*2024-04-23, version 3.8*

We loved the app & Everything was working fine with the app until this last update. We get logged out and then they want to send us an email every time. We run a tow business & can’t have our guys having to log in and try to retrieve an email eveytime the app decides to log them out. Not all of them have access from their devices to check the email accosiated with their account while in the field. Some actions such as a finger print, Face ID DO NOT work any longer as well. Please fix this ASAP!

### 1/5 — Terrible Customer Service

*2024-04-08, version 3.7.1*

I had an issue with the app and I can not get anyone to help me. I called customer support and after being on hold for 2 hours they hung up on me. This is absolutely ridiculous!

### 1/5 — Not happy

*2024-03-29, version 3.8*

Does not support Face ID anymore so takes longer to log on to run customer payment when out in the field working

### 1/5 — Terrible

*2024-03-01, version 3.7.1*

When I first signed up with this company I had a real persons ph#. I could understand this real person. The dialect was like mine. Today it’s terrible. Keep looking for a card provider.

### 1/5 — Call then waiting too long and they don’t care you are !!!

*2023-07-12, version 3.7.1*

Not good for company

### 1/5 — Deplorable

*2023-05-20, version 3.7.1*

Horrific over seas customer service center. Extremely high processing costs. Do yourself and your biz a favor and get quick books instead. I wish I didn’t wast the time and money on them. They are nothing but a headache and hours on the phone sharing your personal info with people who can barely articulate a name or address. Yea. I totally trust them with my company’s financial credentials..

## Frequently asked questions about CardPointe

### What does the CardPointe app do?

The CardPointe app allows businesses to process and manage credit card payments easily. It offers features like a virtual terminal, mobile card reader, product catalog, and a reporting dashboard to help run your business efficiently.

### What are the key features of CardPointe?

Key features include a virtual terminal for processing major credit cards, a mobile card reader for accepting payments anywhere, signature capture, customer profile management, a reporting dashboard for business insights, and transaction management tools like voids and refunds.

### Is CardPointe free to use?

Based on the provided information, the app itself is available for free. However, standard payment processing fees and potential hardware costs for card readers would apply when conducting transactions.

### What devices is CardPointe compatible with?

The CardPointe app can be accessed via any browser and also has a dedicated mobile application. It supports the use of a compatible Bluetooth printer for receipts and can connect to CardPointe Integrated Terminals.

### How can I manage my products and customers with CardPointe?

The app includes a Catalog feature to organize and manage your products, including pricing and discounts. You can also create and save Customer Profiles to expedite future transactions, making repeat business smoother.

## Version history (last 5 releases)

### 3.9.0 — 2026-05-28

Added support for Clover Go 3, enabling seamless EMV payments. This update also includes important bug fixes, improved app reliability, and compliance updates.

### 3.8.1 — 2024-08-08

This update includes:
•	Improved payment processing via VP3300.
•	Improved error handling mechanisms for the VP3300 to ensure a smoother user experience.

### 3.8 — 2024-03-26

This update includes enhancements to the login process - now featuring 2-factor authentication via email for added protection.

### 3.7.1 — 2022-09-01

For users who connect to a countertop terminal to accept card-present payments, this update includes minor UI updates and branding changes.

### 3.7 — 2022-06-14

CardPointe 3.7 adds support for storing/processing customer profiles in compliance with Visa and Mastercard mandates.

## Apps similar to CardPointe

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## Related topics

[cardpointers for credit cards](https://appshunter.io/ios/topics/cardpointers-for-credit-cards) · [card connect](https://appshunter.io/ios/topics/card-connect) · [swapcard](https://appshunter.io/ios/topics/swapcard) · [card connected](https://appshunter.io/ios/topics/card-connected) · [cardpointers](https://appshunter.io/ios/topics/cardpointers)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*