# Care Heroes: Paid Caregiver — user reviews > 43 indexed App Store user reviews of Care Heroes by Careticker, rated 4.06/5 from 96 ratings. - Source: https://appshunter.io/ios/app/care-heroes-paid-caregiver/id1534535518/reviews - App overview in markdown: https://appshunter.io/ios/app/care-heroes-paid-caregiver/id1534535518.md - Rating breakdown: 5★ 66 · 4★ 7 · 3★ 2 · 2★ 4 · 1★ 15 ## Newest reviews (12 of 43) ### 5/5 — Always best care *2023-06-17* This is a great incentive program through our job that is offered. When we do something great in our company, we get recognized for it by receiving care hero coins. Once they add up to a certain amount, you can trade them in for a gift card I have done this multiple times and I love it. I think the app is great and also their customer service is awesome. I needed assistance cashing in on all my care, hero coins, and they contact to me via text and got it done in less than five minutes I give the app a five out of five rating. ### 5/5 — Great Perks *2023-05-11* So far this is my favorite app to use. I've redeemed 3 giftcards so far for walmart and thats helped me alot when it came to groceries. Its amazing to see that my work doesn't go unnoticed and is well appreciated. I haven't been a caregiver long but to see the points every day and knowing my patients leave a good reviews makes me wanna get even more involved in this industry. I love the company I work for and my patients are the best. I couldn't ask for more. I love getting rewarded for something I love doing. Not to mention the customer service is great and I appreciate everyone. ❤️ ### 5/5 — Wonderful! *2023-01-06* Who doesn’t enjoy being rewarded? The app works great. The user interface is very easy. Currently the cash out option is only supported in $10 increments but I know they’re aware and will probably improve that aspect. I can’t recommend enough. Thanks! ### 5/5 — Love this app Care Heroes is GREAT *2023-01-02, version 1.8.1* I have to leave another review about this app. It’s so rewarding earning these care coins and the customer support is amazing. I ran into an obstacle adding earned redeemed points for Amazon and Chiara and Dave had my issues resolved in minutes. If you have this app available to you and aren't using it you are missing out. 5 STARS ### 5/5 — Awesome App *2022-12-10* Our company uses this app for rewards and it really makes us feel special!!! So easy to use and I had a problem getting my card to load . Sent email and within minutes I get a text stating problem corrected! This text was from the owner !!! These people are great !!!! ### 5/5 — Gives us MORE purpose *2022-12-07* I have truly enjoyed this program! It has not only given us more purpose, but it has given us the initiative to work harder toward our goals not only for the patients but for our company! I love it and getting the surprise of the coins I have earned!! It truly brightens my day! Thank you!! ### 5/5 — Great *2022-11-29, version 1.8.1* This is a great app, I wish more companies would do this for their employees. ### 5/5 — Great product *2022-11-08, version 1.8.1* Easy to use app, VERY helpful staff. ### 5/5 — Love it *2022-10-16, version 1.8.1* This app is awesome. It rewards people that are trying the best to care for others. ### 5/5 — Amazing app! *2022-10-13, version 1.8.1* I love this app! Customer service is always amazing when I have issues and the app is very easy to get around. Chiara is the best and always helps out when needed. ### 5/5 — Great App! *2022-10-12* This provides wonderful incentives with a variety of gift cards. Our clinicians have had very positive experiences with the app and received the card codes quickly. The company has an outstanding support team. ### 5/5 — Great for us employees *2022-10-10* Love the Care Heroes app. We get to earn points towards gift cards! The technical people are always so pleasant and don’t mind helping you out if you have a problem with a certain question. Sherry 7575 ## Most critical reviews (10 lowest-rated) ### 1/5 — Why don’t I qualify….?🤷🏼‍♀️ *2026-03-18, version 1.9.16* I’m a healthcare worker, I work for Placer county IHSS (in home supportive services) as a provider and I just tried to sign up and it keeps saying that my phone number isn’t connected to a healthcare worker….. too bad I was really looking forward to using the app especially after reading the great reviews 🙍🏼‍♀️🙅🏼‍♀️🙋🏼‍♀️ ### 1/5 — Chauncey gray *2024-06-26, version 1.9.5* Stop sending care coins to my phone been trying to use them since November 18 you guys get a F 🤬 ### 1/5 — Help *2023-11-14, version 1.9.1* Will give you more stars. Once I get mines to load. ### 1/5 — Company Script *2023-09-02, version 1.9.1* I’d rather just be paid ### 1/5 — Care Heroes Review *2023-04-30* I have earned and attempted to redeem three “rewards.” Only one was ever actually delivered. I have emailed “customer service” including screen shots of what I had earned that was never delivered, spoken on the phone with a woman who said she was the creator and CEO, and texted with this woman to inquire. First, she said she would fix it. Nothing happened. Then she simply didn’t reply. Extremely disappointing and unprofessional. At this point it’s not about any gift cards. It’s about the lack of professionalism and lack of “keeping your word.” **Developer response:** I am so sorry about this issue and the fact that I dropped the ball on this, Andrew15141312. Can you please reach out me on my cellular or send me an email at support@careticker.com. I feel awful that you had this experience and keeping our word is everything at Care Heroes. I will make it right -- :) ### 1/5 — Horrible *2022-09-06, version 1.8.1* CANT LOG IN OR RESET MY PASSWORD. NO WAY OF GETTING INTO ACCOUNT. ### 2/5 — Never received my Walmart card *2025-10-06, version 1.9.11* I never received my $50 Walmart gift card… I tried calling and texting also email… no response ### 2/5 — Can’t redeem *2023-11-09, version 1.9.1* I cannot redeem my 1900 care points. How can It does not allow me too. ### 4/5 — Caregiver Deloris Maule out of Fredricksburg *2023-03-25, version 1.9.0* I have been in able to collect and use my care coins for well over 3 month; matter of fact I have never use them, need hel. ### 4/5 — My experience with the app *2021-08-21* The app is very nice it allows me to get points towards gift cards. It is easy to navigate what type of things you want. I think it is great for care takers to be able to receive apps like this to reward them for their work. And it’s overall an awesome app!! It’s a 4/5 only because there was a few technical issues but they got taken care of with 3 days. ## Most praised reviews (10 highest-rated) ### 5/5 — Job well done *2025-04-16* Within minutes of sending an email about a care coin issue the CEO of the company texted and had the issue resolved in seconds. Highly recommend this app. ### 5/5 — I’m a care heroes user *2024-09-14* Yes, I'm a caretaker working for the government. Don't make that much. But can't heroes are more than helpful. You get points by just doing your job which lead to gift cards for different things. There is nothing bad I can say about this company. Customer service is more than just satisfying. They try to help you like they were your best friend. I'm gladly thankful for your service. ### 5/5 — My view on the Care Heroes App *2024-08-13* I believe this is an excellent app. It’s easy to navigate when there’s an issue they get back with you right away. And I think it’s a great way to give back to those who have been giving all this time. ### 5/5 — Care Heroes App *2024-08-06* The app Care Heroes rewards you while doing your daily tasks at work. I am required to chart anyways but with the app Care Heroes I can earn points and get rewarded for completing my daily tasks at work. This app has been great for giving me the initiative to find time to sit down and chart. It’s very nice to have the extra money to put towards whatever you would like. They have gift cards from all different types of places. They are also great with communication if you ever have any technical difficulties. Overall I give this app a 10/10 ### 5/5 — 5 stars *2024-07-24, version 1.9.5* excellent service and super helpful! ### 5/5 — App Experience *2024-05-28* THIS app is awesome! I get to earn points to redeem for gift cards just by doing my job! It’s a great incentive and I always look forward to see how many points I eared at the end of the pay period. It’s easy to navigate and very user friendly. I definitely give this 5/5 stars! ### 5/5 — Motivation *2024-05-26* I see this incentive as being very helpful and motivational for people who are in such a high physically and emotionally demanding environment. having these incentives and the way that they are located and what specific areas they are every day activities makes you feel noticed and feel like you’re being appreciated. ### 5/5 — Dope app *2024-05-04, version 1.9.1* This app helped me when I was struggling to get by. Easy to use also. ### 5/5 — Amazing *2023-08-22* I had a problem, contacted care heroes and it was taken care immediately. In fact, the rep was driving , told me they would pull over and fix the issues right away…. Who does that in todays world ??????Care Hero’s that’s who!!!!!! Thank you so much…. You care about the caregivers so we can care about “our sweet peoples”. It’s pretty cool to be rewarded for something we love to do. ### 5/5 — Best App *2023-07-26, version 1.9.0* Love this app definitely helps and makes me feel appreciated and loved 💯 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*