# CareCam. — user reviews

> 298 indexed App Store user reviews of CareCam. by HuiYun, rated 3.00/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/carecam/id1400652854/reviews
- App overview in markdown: https://appshunter.io/ios/app/carecam/id1400652854.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Newest reviews (17 of 298)

### 1/5 — No se puede conectar

*2025-08-30, version 2.1.3*

Llevo más de dos horas para intentar emparejarla con el móvil,imposible es imposible

### 1/5 — Chau

*2025-07-22, version 2.1.3*

Malísimo ni me deja vincular mi celular

### 1/5 — Horrible

*2025-06-09, version 2.1.3*

Acabo de entrar a la app y aparece como si no tuviera agregada la cámara, tengo trasladarme a la casa para registrarla nuevamente

### 1/5 — Ads

*2025-05-29, version 2.1.3*

Full screen video ads popping up with loud sudden sound for half a minute while watching and trying to record the video of someone robbing you house, this is very mean way to make someone to pay you for “subscriptions”.
This is security app, not some kind of game of fun app, and we should be able to rely on it.
Not going to pay a fee to use the app. I already purchased your cameras.
Developer is very greedy, seems like.

### 1/5 — อัพเดทแล้วดูกล้องย้อนหลังไม่ได้

*2025-05-05, version 2.1.2*

อัพเดทแล้วดูกล้องย้อนหลังไม่ได้ 
After updated I can’t check the camera back.

### 1/5 — App lỗi

*2025-05-05, version 2.1.2*

Bấm vào thẻ nhớ để xem lại là văng ra luôn

### 1/5 — Problem

*2025-05-04, version 2.1.2*

carecam problems when i touch sd card , the app exit

### 1/5 — NON FUNZIONA

*2025-05-04, version 2.1.2*

Dopo l’ultimo aggiornamento, non si riesce più a vedere la registrazione su SD. Per favore, fate qualcosa e’ importante, grazie.

### 1/5 — Non si riesce a vedere la registrazione

*2025-05-03, version 2.1.2*

Da qualche settimana non si riesce a vedere più la registrazione

### 1/5 — อัพเดทแล้วดูย้อนหลังไม่ได้

*2025-05-02, version 2.1.2*

หลังจากอัพเดตiOSและอัพเดทappไม่สามารถดูย้อนหลังappเด้งออกทันทีแก้ไขด่วน

### 1/5 — Cannot find recordings

*2025-05-02, version 2.1.2*

Pls update your apps. Cannot contact for support. Your app cannot see past recording. When press SD card icon, immediately get kicked out of app.

### 1/5 — App fechando só

*2025-05-02*

Fecha sozinho ao abrir gravação

### 2/5 — Mala actualización

*2025-05-01, version 2.1.2*

Esta última actualización falla mucho, cierra la aplicación y no deja ver el historial de videos, por favor corrijan eso…

### 2/5 — Force Close

*2025-05-01, version 2.1.2*

Apps force close when try to playback memory recording

### 1/5 — Обновления

*2025-04-30, version 2.1.2*

После обновления не работает просмотр видео в записи

### 1/5 — Phần mềm quá tệ, hối hận vì đã mua!

*2025-04-30, version 2.1.2*

Nhà phát triển cần nghiêm túc loại bỏ chạy quảng cáo & fix lỗi bấm xem lại, app bị văng ra! Quá bực bội!! Thật hối hận khi mua sp hãng tồi tệ này!

### 1/5 — Cloud not working

*2025-04-30, version 2.1.2*

My subscription is active until November 2025 and the cloud recordings can’t be watched as the app jumps out when I select to watch recordings on the cloud

## Most critical reviews (10 lowest-rated)

### 1/5 — It’s rather an ad watching app and not a camera app

*2026-06-05, version 2.1.3*

Instead of opening the app and watch the event on camera you open up the app and watch ads for long long time which makes this camera useless unworthy and just a joke. Shame   Just shame.

### 1/5 — Scam!!!

*2026-06-01, version 2.1.3*

Won’t even connect to Wi-Fi after given the password and wouldn’t even let me download it unless I entered a card number then it took 33 dollars out of my account without even prompting a price . Do not use !!!

### 1/5 — Đăng nhập không được

*2026-02-11, version 2.1.3*

App lỗi mà không thấy fix

### 1/5 — As câmeras não q abrir mais

*2026-01-22*

As câmeras estão normal mais não abri mais ! Vai acessar o aplicativo tá travando , não q abrir

### 1/5 — Aplicativo Lixo

*2025-11-27*

Um verdadeiro lixo , não funciona

### 1/5 — Absolutely horrible

*2025-11-13, version 2.1.3*

This app is the worst,the ads are annoying 
Please fix this issue

### 1/5 — Ko nên mua

*2025-10-26, version 2.1.3*

Đồ dzõm. Quá tệ

### 1/5 — Như cuc

*2025-10-11, version 2.1.3*

Không nên mua, ứng dụng quảng cáo nhiều, app lỗi thường xuyên

### 1/5 — Lỗi chia sẻ cam và nhận OTP

*2025-10-11, version 2.1.3*

App lỗi, không chịu fix

### 1/5 — Не работает

*2025-09-28*

Сделайте уже что нибудь 
Приложение постоянно вылетает не возможно пользоваться

## Most praised reviews (10 highest-rated)

### 5/5 — Great camera

*2026-02-22, version 2.1.3*

Love it

### 5/5 — Solution

*2025-05-06, version 2.1.3*

Thanks for quick response to sd card view problem.

### 5/5 — Cập nhập mới đây ngày 06-5-2025 . CareCam rất quan tâm đến người sử dụng

*2025-05-06, version 2.1.3*

Rất nhanh. Đã sửa lỗi thẻ nhớ không xem lại được . Cảm ơn add .

### 5/5 — Tốt hơn nhiều so với bản pro, ít quãng cáo

*2025-02-13, version 2.1.1*

Tốt hơn nhiều so với bản pro, ít quãng cáo hơn

### 5/5 — Top

*2024-10-29*

Top

### 5/5 — Necesito comprar

*2024-08-21, version 2.1.1*

Amigos donde encuentro cámara Carecam pro en Chile????
Algún representante o negocio que la venda?
Necesito dos para mi hogar.
Espero datos…. Gracias.

### 5/5 — Giải quyết được vấn đề cho 5s

*2024-05-12, version 2.1.1*

Tốt

### 5/5 — コマーシャルが困る😅SMS通知が設定出来ません　警报已恢复，但无法设置短信通知

*2024-03-02, version 2.1.1*

(追記:2034年後半から起動時に大きな音楽で広告が出て、周囲の人に迷惑をかける。✖️でなかなか止まらない)
機能が豊富で設定も日常使いも大変良い製品だと思います。 2台目のを追加した直後からアラートが動作しなくなりました。原因は子ルーターにもDHCPをオンしたからでした。同じIPグループ(192.168.n)に有ればアラートは使える様になりました。 次の問題はSMS通知の設定が出来ない事です。 iOS14.2です。通知設定の時にSMSで認証番号を受け取ります。しかし、SMS画面に切り替えるとアプリ画面がSMS送信前の画面に戻り、設定作業がループしてしまいます。是非とも改善をお願い致します。 I think it is a product with abundant functions and very good settings and daily use. Immediately after adding the second camera, the alert stopped working. The cause was because I turned on DHCP for the child router as well. Alerts can now be used if they are in the same IP group (192.168.n). The next problem is that I can't set up SMS notifications. iOS is 14.2. I will receive an authentication number by SMS when setting notifications. However, if I switch to the SMS screen, the application screen will return to the screen before sending the SMS, and the setting work will loop. Please improve it by all means. 我认为它是一款功能丰富，设置和日常使用都非常好的产品。 添加第二个摄像头后，警报立即停止工作。 如果我重复重置和重新安装，我能够恢复。 然后就解决了。 下一个问题是我无法设置短信通知。 iOS 是 14.2。 设置通知时，我会通过短信收到验证码。 但是，如果我切换到短信界面，应用界面会回到发送短信前的界面，设置工作会循环。 请一定改进。

### 5/5 — Все отлично

*2022-09-15*

Кто не может настроить камеру,у вас руки из одного места😁😁😁все ок,настроил за 3 минуты и все работает ,поделился на другое устройство и работает на двух сразу .

**Developer response:** Thanks for leaving CareCam Pro a 5-star rating. It’s truly appreciated!

### 5/5 — Buena

*2021-09-22, version 2.0.17*

Facil de usat

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
