# CareCloud Companion

> Mobile app for healthcare providers to manage schedules and access patient data. (iPhone/iPad app by CareCloud Corp..)

- Source: https://appshunter.io/ios/app/carecloud-companion/id431253946 (this page in markdown: same URL + `.md`)
- Developer: [CareCloud Corp.](https://appshunter.io/developer/431253949)
- Category: Medical, Business
- Price: Free
- Rating: 1.65/5 from 23 App Store ratings · 28 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 22 MB
- Languages: English
- Released: 2013-09-19
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carecloud-companion/id431253946/reviews.md

## What is CareCloud Companion?

CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go.

Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch. 

To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution.

Key features
-------------------------------------------
With Companion, CareCloud Central users can:
  - Create, edit, and cancel appointments
  - Check in and check out patients
  - View their personal schedules, along with multiple resources simultaneously
  - View appointment summaries, including visit details and patient balances
  - View patient demographic information
  - View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements)
  - Add or update a patient’s avatar photo using the camera
  - Contact a patient by phone, SMS, or email directly from their mobile device

With Companion, CareCloud Charts users can also:
  - Create and send ePrescriptions or print prescriptions directly from the mobile device
  - Review & sign incoming electronic lab results
  - Approve medication refill requests
  - Add clinical images to the patient charts using the camera
  - View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more
  - Access patient clinical documents (e.g., x-rays, encounter notes)

Getting started
-------------------------------------------
- Download the app
- Sign-in with your CareCloud username and password


About CareCloud
-------------------------------------------
CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device. 

CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients. 

Copyright ©2015 CareCloud Corporation.  All rights reserved.

## Key features

- Manage appointments
- Access patient demographics
- View patient clinical summaries
- Send ePrescriptions
- Review lab results
- Contact patients directly

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/carecloud-companion/id431253946/reviews.md

### 1/5 — It just doesn’t work.

*2024-06-25, version 1.8*

It just doesn’t work. I can’t login and I’ve tried more than 1 account. Why is this still offered on the App Store?

### 2/5 — Two few features / not been updated in 6 years

*2023-01-02, version 1.8*

As of January 2, 2023 this app has not been updated in six years. There are too few features and when I go to switch a patient’s appointment to another day it often crashes. Because this app plays such an important function in scheduling it is inexplicable there has been no updates in over half a decade.

### 4/5 — Great for home health NP!

*2022-12-14, version 1.8*

This app is great in home health. I’m able to view my schedule, rearrange appointments, view précis visit notes, labs, and documents. Would give 5 stars if I could see simple encounters and my inbox!!

### 2/5 — Not very useful

*2022-03-02, version 1.8*

The only thing this is useful for is checking schedules, the rest is very basic and functionless.

### 5/5 — Great app !

*2022-03-02, version 1.8*

Carecloud is a great app for medical practice. It is a very handy app and makes life and work way easier for medical practitioners! Would definitely recommend!

### 5/5 — Works good

*2022-03-02, version 1.8*

Great app, I love the way it works!

### 1/5 — Terrible Company

*2022-01-01, version 1.8*

The app is slow and quirky, but the problem is the company. We had upgraded to get “concierge” services. The right hand does not know what the left is doing. Abysmal communications. As an example, they did not tell Medicare we were moving … so 5 months of no Medicare checks!. My nurse practitioner is close to quitting … she figured out CareCloud was getting lots of denials … we hired a different company that has been figuring it all out and money is starting to flow. I told care cloud they were fired and it took 3 months to make it happen.

### 2/5 — Important Features Need to Be Foxes

*2020-07-13, version 1.8*

Nicole Front Desk’s review was really thorough, so please reference it for good input. 

My two cents to chime in are that for emergency situations (like what my office is going through this morning), the app would’ve been great to use...if simple things like being able to check-in and check-out a patient were possible. 

I’ve signed in and out countless times trying to get it to work, but I constantly get a red Failed notice at the bottom of my phone’s screen.

These are the nightmare moments when paper charts start to sound like a REALLY good idea again 😓

### 1/5 — Awful. Needs a lot of work.

*2019-04-26, version 1.8*

This app is terrible. I have used many different EMR mobile versions over the years and this one is the worst by far. The capabilities are VERY limited. You cannot even put in a simple note. When we contacted the company we were told that there were no plans to improve this function. It is basically only good for scheduling patients and reading previously scanned documents. And the most frustrating thing is that the security features are not only way too intense, they cause you to not be able to log in sometimes. Are you actively using the app for more than five minutes? Got to put your password back in. Switched to another app for half a second to look at an X-ray? Got to put your password back in. Trying to reopen the app without using it for a few minutes? Good luck with that because it is going to say that it no longer works and you have to restart it. Sending an email through the app and you had to check your contacts page? Guess what, now everything is erased because whoever created this app is a moron and doesn’t know anything about how people practice medicine in a practical sense. The EPIC mobile app is way less strict with the password thing. This app is frustrating and barely worth the space on your phone. If you are thinking about wasting your money on CareCloud for your practice don’t do it. The developers need to trash this entire thing and start from scratch.

### 1/5 — App doesn’t open

*2019-04-03, version 1.8*

Sad that I have asked Care Cloud numerous times to fix this and they continue to not fix it.

## Frequently asked questions about CareCloud Companion

### What does the CareCloud Companion app do?

The CareCloud Companion app enables healthcare providers to manage their busy schedules and quickly access patient data from CareCloud's practice management and EHR systems. It provides a mobile-optimized experience for tasks such as managing appointments, viewing patient information, and accessing clinical data.

### What are the key features of the CareCloud Companion app?

Key features include creating, editing, and canceling appointments; checking in and out patients; viewing personal schedules; accessing patient demographic and clinical summaries; sending ePrescriptions; reviewing lab results; and contacting patients directly from the device.

### Is the CareCloud Companion app free to use?

The app itself is free to download. However, to use the CareCloud Companion app, you must currently be a user of CareCloud Central (practice management solution) or CareCloud Charts (EHR solution).

### What devices is the CareCloud Companion app compatible with?

The app is optimized for mobile devices, specifically mentioning compatibility with iPad, iPhone, and iPod touch. Users can access their CareCloud experience through these devices.

### Who is the target audience for the CareCloud Companion app?

This app is designed for healthcare providers who are already using CareCloud's practice management or EHR solutions. It's ideal for those who need the flexibility to manage their practice and patient information while on the go.

## Version history (last 5 releases)

### 2.1 — 2025-09-15

- Bug fixes

### 1.9 — 2025-09-12

- Bug fixations.

### 1.8 — 2016-12-17

This app has been updated by Apple to display the Apple Watch app icon.

• With this release we've added features that support iPhone's 3D touch to quickly access tasks, search for patients, or view your schedule. 
• Using 3D touch, you can also  'Peek and Pop' on appointment schedule views to view a preview of that appointment 
• We've enhanced the feedback submission capability so that you can send screenshots and add annotations like arrows, test boxes, and blur our patient health information (PHI)
• Companion now respects the user schedule restriction that's configured on the desktop settings that prevents users from using CareCloud outside the configured allowable hours
• We've created a new right within the Settings application on the desktop that allows Companion to be turned on/off at the user level
• The request to support '1Password' integration for a single-sign on solution has also been included into this release
• Other bug fixes and performance enhancements



For more detailed release notes, please refer to the December Release notes posted in Campus

### 1.7.9 — 2016-10-13

New! Pull-to-Refresh feature to ensure you're getting the most up to date information in the following sections:
- Schedule View
- Patient Demographics
- Tasks Inbox
- Patient Chart

Re-launching our e-Prescribing functionality to fully support ICD-10 diagnoses and other bug fixes

### 1.7.8 — 2016-09-17

Bug Fixes

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## More apps by CareCloud Corp.

- [ICD 9-10](https://appshunter.io/ios/app/icd-9-10/id821550817)
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- [talkCheckin](https://appshunter.io/ios/app/talkcheckin/id1226954979)

All apps by CareCloud Corp.: https://appshunter.io/developer/431253949

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
