# Careem: rides, food, grocery — Taxi, delivery, shops, pay

> All-in-one app for rides, food, groceries, and payments. (iPhone/iPad app by Careem.)

- Source: https://appshunter.io/ios/app/careem-rides-food-grocery/id592978487 (this page in markdown: same URL + `.md`)
- Developer: [Careem](https://appshunter.io/developer/592978490)
- Category: Travel, Food & Drink
- Price: Free
- Rating: 4.60/5 from 198,056 App Store ratings · 2,366 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.5 · 420 MB
- Languages: American English, Arabic
- Released: 2013-02-15
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/careem-rides-food-grocery/id592978487/reviews.md

## What is Careem?

Meet Careem, the everything app for your everyday needs. Our playground — EAT, GET, GO & PAY - is the all-in-one app and has your back. Need to order your favorite meal? Stock up on groceries? Book a ride? It’s all just a tap away. Oh, and if you love a good deal, Careem Plus is your VIP pass to unlimited savings and exclusive perks.

EAT Whenever You Like
Don’t let food cravings ruin your day. Be it banana pancakes, burritos, or biriyani, with Careem, get your favorites delivered straight to your doorstep. Our food delivery app runs on quality, so you get the best food delivery. 
Looking for an easy food delivery service? We make ordering effortless, with real-time tracking so you know exactly when to set the table.
If you’re out and about, Careem Food lets you explore best restaurants with delicious discounts. Also, Careem Plus subscribers get to skip the delivery fee and enjoy exclusive savings. That’s more food, less fuss.

DINEOUT: Unlock Exclusive Restaurant Deals with Careem Plus
Enjoy up to 50% off at top restaurants with Careem DineOut. Whether it’s brunch, dinner, or a late-night feast, indulge in amazing meals while saving big. No vouchers, no hassle—just effortless dining and great discounts. Explore, book, and savor delicious food today!

GET Anything, Anytime with Careem Groceries
Careem Groceries is your all-in-one solution for groceries and more! Whether you're dealing with a late-night snack craving or a last-minute grocery emergency, Careem Groceries offers a quick delivery service that brings your essentials to your door in as little as 15 minutes. From fresh milk, eggs, and bread to your favorite snacks, Careem has everything you need, right when you need it. Trusted by millions, Careem Groceries makes grocery shopping effortless with over 1000+ items delivered right on time. Shop for milk, fresh fruits & vegetables, kitchen essentials, and more with ease. Enjoy a seamless app experience and high quality groceries delivered straight to your doorstep. 
- Best quality and price for fresh fruits & vegetables
- Milk, bread, butter, eggs, cheese, & other daily groceries
- Snacks, biscuits, chips, ice cream, chocolates, cold drinks
- Rice, Lentils, oil, spices
- Personal care, detergent, cleaning supplies
- Emergency medicines, thermometer
- Smartwatches, Laptops, Smartphones & PlayStation5

But that's not all! Careem also offers a range of additional services to make your life easier, including laundry services, home cleaning, and salon & spa bookings—all available right from the app. Whatever you need, Careem is here to deliver it fast and conveniently.

GO Anywhere With Ease.
Getting from A to B shouldn’t be a trauma. With Careem, you can book a ride in seconds or schedule a pick-up and drop-off for later. From Hala Taxi to private car services, there’s an option for every budget and mood. Want to beat traffic? Hop on a Careem Bike and cruise through the city. Ride tracking means you’ll always know exactly where you’re headed, and with instant booking, you won’t be left waiting.

PAY Anyone, Anywhere
Who carries cash anymore? With Careem Pay, splitting bills, sending money, and paying for services is as easy as ordering a ride. Settle up with friends, pay your bills, or send money across borders, all from your phone. It’s simple, seamless, and secure.

Brand Feature That Brings A Smile

All you need, one tap away
Rides, food, groceries, payments—whatever you need, Careem’s got it. 

Welcome perks that make you smile
First time? We’ve got deals waiting just for you! Unlock the best discounts with Careems hot offers and promos.

On time, every time
With our supercharged delivery network, your orders arrive exactly when they should. No delays, no drama!

Download Careem now and take back your time—because you’ve got better things to do!

## Key features

- Food delivery from favorite restaurants
- Grocery delivery in as little as 15 minutes
- Ride booking with various vehicle options
- Restaurant deals and discounts
- Laundry, home cleaning, and salon bookings
- Real-time tracking for deliveries and rides

## Chart rankings

- #197 in Top Free · Travel (US App Store)

## What do users think of Careem?

Overall sentiment: negative

**Pros**

- 👍 Excellent service
- 🚀 Convenient and easy to use
- 💯 Great app and services

**Cons**

- 🤬 Terrible customer service
- 🐛 Unreliable and buggy app
- 💰 Overcharging and hidden fees
- 🚫 Difficult to cancel subscriptions
- 🗺️ Inaccurate location tracking
- 🚗 Poor driver behavior and attitudes

**Commonly reported bugs**

- App crashes frequently
- Booking issues and ride cancellations
- Payment problems and incorrect charges

**Most requested features**

- Allow rating drivers below 4 stars
- Improve in-app communication with drivers
- Provide more transparency on pricing and fees
- Enhance security and prevent unauthorized charges

## Recent user reviews (10 of 2,366)

All indexed reviews: https://appshunter.io/ios/app/careem-rides-food-grocery/id592978487/reviews.md

### 1/5 — من متى نبارك بالمولد ؟

*2026-08-25, version 26.33.0*

رسالة من التطبيق تبارك بمولد النبي ؟ من متى؟ بدعه وكل بدعه ضلاله وكل ضلاله ف النار

### 5/5 — إلغاء الرحلة

*2026-08-24, version 26.33.0*

أحياناً السائق يرفض الرحلة لأعتقاده بأن السعر منخفض ويطلب من الراكب إلغاء الرحلة وهذا الإختيار غير موجود في اسباب الغاء الرحلة فنرجوا إضافته لها مع الشكر.

### 5/5 — بغداد

*2026-08-24, version 26.32.0*

تطبيق رائع جدا

### 5/5 — Best app for prices and safety

*2026-08-23, version 26.32.0*

I go always with careem they are best app for safety once I let my mom go to her parents house at 11pm because I know that they are safest app but there is one problem about the app that there are few taxi drivers making this wonderful app get low rating I just hope they see more about the taxi drivers and thank you

### 1/5 — The application has lost its credibility.

*2026-08-23, version 26.32.0*

The company's manager dosent care about customer safety

### 1/5 — Disappointing

*2026-08-22, version 26.32.0*

⭐ 1 STAR — Extremely disappointing experience with Careem Food

This was my first time using Careem Food, and unfortunately it was an extremely frustrating and unprofessional experience.

I placed an order in Jordan that was supposed to arrive within 10–15 minutes. Instead, I waited for almost two hours. I contacted customer service multiple times and was repeatedly told that my order was “almost there.” By approximately 1:30 AM, after waiting far beyond the promised delivery time, I called again and asked to cancel the order.

The food was never delivered, yet I was still charged 12 JOD, plus approximately 3.5% in international bank fees.

What made the situation even worse was the customer service. Communication with the representative was extremely difficult, and the handling of the situation did not feel professional. I was initially offered 60 JOD in Careem Wallet credit, but I clearly explained that I was leaving Jordan and needed my money returned to my original payment method—not locked in a wallet I would no longer be using.

I have now been told that my 12 JOD refund may take up to 14–15 days.

Think about that: I received no food, waited nearly two hours until 1:30 AM, had to deal with repeated inaccurate delivery promises, was charged anyway, and now have to wait weeks to get my own money back.

I was traveling with my children that night, and because of this experience, I did not even have food for my kids that night.

For a company operating a major delivery platform, this is simply unacceptable.

I am extremely disappointed with Careem. This was my first experience with the app, and based on how this situation was handled—from the extremely late delivery, to the failure to deliver, to the cancellation and refund process—I would not recommend Careem Food to anyone.

Careem needs to take responsibility for what happened and improve its customer service and refund process. Customers should not have to fight to get their money back for an order they never received.

### 1/5 — MD

*2026-08-22, version 26.32.0*

Horrible customer service after sale they never solve issues raised by customers they always have a reason to cover for their faults don’t ever order food thru them

### 1/5 — Worst customer service

*2026-08-21, version 26.32.0*

Tried and tried to reach out after very loyal service. So so disappointed

### 1/5 — Poor Money service

*2026-08-20, version 26.31.0*

Sent Money twice but unfortunately first their team were giving false statement that beneficiary bank was rejecting the payment and now they have just informed its their partners after 10 emails exchange  and talking over the call .
Very Very poor service

### 5/5 — تطبيق جيد جداً

*2026-08-20, version 26.32.0*

تطبيق جيد جداً بصراحة وفيه سواق جيدين الا انه للاسف الشديد يجعل الدفع الالكتروني والنقدي معاً مما يسبب التباس واحراجات لرفض بعض السواق الدفع الالكتروني!

## Frequently asked questions about Careem

### What can I do with the Careem app?

The Careem app is designed to be an 'everything app' for your daily needs. You can order food from restaurants, get groceries delivered quickly, book rides for transportation, and even access services like laundry, home cleaning, and salon bookings. It aims to consolidate various essential services into one easy-to-use platform.

### How does the food delivery feature work?

With Careem Food, you can browse through a wide selection of restaurants and order your favorite meals for delivery. The app offers real-time tracking so you can monitor your order's progress. Careem Plus subscribers can enjoy benefits like skipping delivery fees and exclusive savings on food orders.

### What kind of items can I get delivered through Careem Groceries?

Careem Groceries offers a broad range of items, including fresh fruits and vegetables, dairy products like milk and butter, bread, eggs, cheese, snacks, drinks, rice, lentils, cooking oil, spices, cleaning supplies, personal care items, and even emergency medicines. You can also find electronics like smartwatches, laptops, smartphones, and gaming consoles.

### Is Careem a free app to use?

The Careem app itself is free to download and use. While the app offers many services for free, there are in-app purchases for the services you order, such as food, groceries, and rides. There is also an optional subscription service, Careem Plus, which provides additional benefits and savings.

### What are the benefits of Careem Plus?

Careem Plus is a VIP pass that offers unlimited savings and exclusive perks. For food delivery, subscribers can skip delivery fees and enjoy special discounts. The program also includes access to exclusive restaurant deals through Careem DineOut, allowing users to save up to 50% at top restaurants without needing vouchers.

## Version history (last 5 releases)

### 26.33.0 — 2026-08-24

Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.

### 26.32.0 — 2026-08-17

We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.

### 26.31.0 — 2026-08-10

We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.

### 26.30.0 — 2026-08-03

In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.

### 26.29.0 — 2026-07-27

We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.

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## More apps by Careem

- [Careem Captain](https://appshunter.io/ios/app/careem-captain/id1356111909)
- [Careem BIKE: Bike Sharing App](https://appshunter.io/ios/app/careem-bike-bike-sharing-app/id1491020032)

All apps by Careem: https://appshunter.io/developer/592978490

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*