# CareFirst Blue Connect — Manage your health insurance

> Mobile health insurance management for CareFirst BlueCross BlueShield Medicare Advantage members. (iPhone/iPad app by CareFirst, Inc..)

- Source: https://appshunter.io/ios/app/carefirst-blue-connect/id6505128501 (this page in markdown: same URL + `.md`)
- Developer: [CareFirst, Inc.](https://appshunter.io/developer/601398955)
- Category: Business, Social Networking
- Price: Free
- Rating: 1.39/5 from 23 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 127 MB
- Languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian and 16 more
- Released: 2024-08-11
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carefirst-blue-connect/id6505128501/reviews.md

## What is CareFirst Blue Connect?

This application gives CareFirst BlueCross BlueShield Medicare Advantage members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who's covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for the CareFirst BlueCross BlueShield Medicare Advantage secure member site, My Account, and maintain their account and communication preferences using the application.

## Key features

- Manage health insurance
- View claims and deductibles
- Check coverage details
- Download ID cards
- Locate providers and urgent care
- Register for My Account

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/carefirst-blue-connect/id6505128501/reviews.md

### 1/5 — Cannot login

*2026-03-18*

Useless as attempting login yields “salesforce authentication error”

### 1/5 — This app is garbage

*2026-03-13*

The app is so broken. UI Elements just floating up the screen.

### 1/5 — Horrible

*2026-01-09*

I am trying to use the app and it appears it is not working. I tried calling the customer service and was on hold 45 minutes.  Just started Medicare advantage plan and so far I am not impressed.

### 1/5 — Doesn’t work

*2025-12-05*

If I could give it 0 stars I would.  Have not been able to long in for months. When I sign in it goes to an error message and says contact support

### 1/5 — Can’t get in after using it for a year!  Called IT! Useless!

*2025-12-02*

Help! What is going on! Have reloaded it many times and called IT Carefirst IT, who were unable to help. 

Please help!

### 1/5 — Retiree

*2025-12-01*

My app not working

### 1/5 — Cannot access account

*2025-11-19*

Tried calling tech support multiple times. I installed chrome on my phone. Still URL is rejected. This company is useless if I have no access and no help. Finding a different plan
Edit: after update STILL  cannot access my account. Tech support is useless. Customer service says call tech support. Tried to send secure email via link and got same message that URL is Rejected. Nobody monitors the issues. Nobody cares

### 1/5 — Cannot access account

*2025-11-16*

Tried calling tech support multiple times. I installed chrome on my phone. Still URL is rejected. This company is useless if I have no access and no help. Finding a different plan

### 1/5 — Trash

*2025-11-04*

I won’t say it never worked, because it did. Now it fails every time. It either gives some obscure message on a blank page, connects and refuses to continue and display, or loads another login screen.

### 1/5 — Doesn’t work

*2025-11-04*

The app is great in theory but it hasn’t been working for a week or more

## Frequently asked questions about CareFirst Blue Connect

### What is CareFirst Blue Connect?

CareFirst Blue Connect is a mobile application designed for CareFirst BlueCross BlueShield Medicare Advantage members. It allows users to securely manage their health insurance information, including claims, deductibles, and coverage details, directly from their smartphone or tablet.

### Is CareFirst Blue Connect free to use?

Yes, CareFirst Blue Connect is available as a free download for all eligible CareFirst BlueCross BlueShield Medicare Advantage members. There are no subscription fees or in-app purchases required to access its core features.

### What devices are supported by CareFirst Blue Connect?

CareFirst Blue Connect is available for both iPhone and iPad devices. Users can download and utilize the app on their Apple mobile devices to manage their health insurance.

### How often is CareFirst Blue Connect updated?

The app was last updated on March 20, 2026, indicating recent development activity. While specific update frequency isn't detailed, regular updates are typical for apps managing sensitive personal information.

### What is the user rating for CareFirst Blue Connect?

CareFirst Blue Connect currently has a rating of 1.4 stars based on 22 ratings. This suggests that a significant portion of users have expressed dissatisfaction with the app's performance or features.

### Can I find doctors and urgent care centers with CareFirst Blue Connect?

Yes, a key feature of CareFirst Blue Connect is its ability to help members locate nearby providers and urgent care centers. This allows for convenient access to healthcare services when needed.

### How do I access my ID card through CareFirst Blue Connect?

The application provides the functionality to download your ID card directly. This means you can easily access and present your insurance information digitally when visiting a healthcare provider.

### What age rating does CareFirst Blue Connect have?

CareFirst Blue Connect has an age rating of 4+. This indicates that the app is considered suitable for users of all ages, with no specific age restrictions mentioned.

## Version history (last 5 releases)

### 260.010 — 2026-04-15

We updated the app with the latest features, bug fixes, and performance improvements.

### 260.001.1 — 2026-03-20

We updated the app with the latest features, bug fixes, and performance improvements.

### 258.010.1 — 2025-12-02

We updated the app with the latest features, bug fixes, and performance improvements.

### 258.010 — 2025-11-21

We updated the app with the latest features, bug fixes, and performance improvements.

### 14.010 — 2025-05-08

We updated the app with the latest features, bug fixes, and performance improvements.

## Apps similar to CareFirst Blue Connect

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [TidewaterPM](https://appshunter.io/ios/app/tidewaterpm/id6475711853) | 1.4 (15) | Free | Business |

## More apps by CareFirst, Inc.

- [CareFirst](https://appshunter.io/ios/app/carefirst/id601398952)
- [CareFirst Medicare Advantage](https://appshunter.io/ios/app/carefirst-medicare-advantage/id1533311888)
- [CareFirst Care Management](https://appshunter.io/ios/app/carefirst-care-management/id6754857410)

All apps by CareFirst, Inc.: https://appshunter.io/developer/601398955

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
