# CareFirst WellBeing — Your personal wellness program

> Personalized digital wellness program with virtual care, health tracking, and incentives. (iPhone/iPad app by Sharecare, Inc..)

- Source: https://appshunter.io/ios/app/carefirst-wellbeing/id1641662349 (this page in markdown: same URL + `.md`)
- Developer: [Sharecare, Inc.](https://appshunter.io/developer/370129023)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.50/5 from 491 App Store ratings · 32 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 199 MB
- Languages: American English
- Released: 2022-12-30
- Data updated: 2026-08-27
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/carefirst-wellbeing/id1641662349/reviews.md

## What is CareFirst WellBeing?

Your health isn’t a single number, statistic or goal. It’s a product of everything in your daily life. And what happens between doctors’ visits is just as important as the care you receive. To help you navigate it all—from the big moments to the spaces in between—we’ve created CareFirst WellBeing℠.

CareFirst WellBeing is a personalized, digital wellness program that puts the power of health in your hands. You’ll find helpful, easy-to-use tools and resources that can help you and your family address every aspect of your well-being, from physical and emotion to social and financial.

Features include:

CloseKnit
Experience simple, convenient, virtual-first care that’s designed to fit your life effortlessly. Get 24/7 support for all your healthcare needs—from allergies to anxiety, urgent care to surgery—all at no extra cost. 

Challenges
Join a challenge and get a little extra motivation to pursue your health goals. 

Personalized Health
Get insights, content and programs tailored to your goals and interests. 

Blue Rewards
Choose healthy activities that fit with your goals and receive financial incentives for completing them.

Trackers 
Connect your wearable devices by Apple’s Health app or enter your own data to monitor sleep, steps, nutrition and more. 

Health Profile 
Get quick access to important data like your biometrics, vaccine history, lab results and medications.

## Key features

- Virtual-first care
- Health goal challenges
- Personalized health insights
- Financial incentives for healthy activities
- Wearable device integration
- Health profile access

## What do users think of CareFirst WellBeing?

Overall sentiment: negative

**Pros**

- 👨‍⚕️ Helpful health coaches and personalized support
- 💪 Motivating fitness and wellness features
- 🎯 Engaging RealAge questionnaire and health assessments
- 🧘 Relaxation programs and professional advice videos
- 👍 User-friendly interface (when working properly)
- 🏆 Effective goal tracking and achievement system

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔐 Constant forced re-authentication and login issues
- 😕 Confusing user interface and navigation
- 🔗 Problematic integration with ShareCare app
- 📊 Points and rewards not recording properly
- ⏱️ Poor customer support response times
- ♿ Accessibility issues (no captions for deaf users)
- 🔄 App requires unnecessary multiple logins and portals
- ❌ Inconsistent app performance over time

**Commonly reported bugs**

- App crashes on startup or during function switching
- Face ID authentication causes app to hang
- Perpetual loading screens when selecting PCP
- Points and step entries not syncing or recording
- Apple Health sync broken since July 2023
- Forced logout and credential retention failures
- ShareCare integration prevents app access
- App closes when attempting to bypass ShareCare prompts
- Monthly forced sign-in and PIN reset requirements
- Gear icon missing in UI for accessing support

**Most requested features**

- Simplified navigation and streamlined user interface
- Automatic prescription and health information updates
- Captions and accessibility features for deaf users
- Single unified login system (eliminate ShareCare requirement)
- Better Apple Health syncing functionality
- Improved support documentation within the app

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/carefirst-wellbeing/id1641662349/reviews.md

### 2/5 — Concept Great, Quality… Leaves Desire

*2026-06-30, version 1.64.1*

The concept of having a hub is great, but the actual app crashes and just doesn’t load. I’ll get a notification, do Face ID, and then it just freezes. It’s happened for over a year, even after the most recent update.

On another note, it would be nice to search doctors within the app.

### 2/5 — Love the concept hate the app!

*2026-04-02, version 1.64*

You can never seem to attest and get your points. You enter the info and it doesn’t add your points. This app gets worse EVERY year!

### 3/5 — Confusing

*2026-03-26, version 1.63*

This app is confusing. I went to sign up for a virtual challenge and it had download the share care app and when I did I had to go back to the wellbeing app to complete the process. That’s way too much and the challenges flyer mentioned none of this. I had to call customer for assistance.

### 3/5 — Experience

*2026-03-18, version 1.63*

Not very user friendly. Crashes a lot.

### 1/5 — Broken

*2025-12-10, version 1.62.2*

The app sends me notifications, but I can’t get it to open. Just hangs after taking my faceid.

### 1/5 — Where are my benefits, BCBS?

*2025-08-15, version 1.61*

Seriously, I’ve went through three different login portals and two different password resets and an app install and I STILL don’t know if the stupid health insurance plan that I’m required to have comes with, at least, a gym membership.

### 1/5 — Terrible App

*2025-07-27, version 1.61*

I’ve had the app for a little over a week now. Crashes all the time. Most of the time it doesn’t even open. Impossible to use.

### 1/5 — Buggy. Terrible

*2025-07-21, version 1.60*

I have to restart the app every time I switch function on the in-app menu. This version is aweful.

### 1/5 — Horrible

*2025-07-19, version 1.60*

I have created an account but can not continue until the share care account links and they will not link. So no matter what I do. I cannot access my care first. Why do I need 2 separate apps for 1 account. Waste of time.

### 5/5 — Engaged

*2025-06-18, version 1.59.1*

This app has helped me and kept me engaged more than any other health app I’ve used.

## Frequently asked questions about CareFirst WellBeing

### What does the CareFirst WellBeing app do?

The app is a personalized digital wellness program designed to help users manage their physical, emotional, social, and financial well-being. It offers tools and resources such as virtual care, health challenges, personalized insights, and financial incentives for healthy activities.

### What are the key features of the app?

Key features include CloseKnit for virtual-first care with 24/7 support, Challenges to motivate health goals, Personalized Health for tailored insights and programs, Blue Rewards for financial incentives on healthy activities, Trackers for monitoring sleep, steps, and nutrition, and Health Profile for quick access to biometrics and medical history.

### Is the CareFirst WellBeing app free to use?

The provided information indicates the app has ads, suggesting it is free to download and use, with monetization through advertising. There are no mentions of subscription fees or in-app purchases for core features.

### What kind of health needs can I address with this app?

The app can help address a wide range of health needs, from allergies and anxiety to urgent care and surgery, all through its virtual-first care feature. It also supports general well-being through challenges, tracking, and personalized health programs.

### Can I connect my wearable devices to the app?

Yes, you can connect your wearable devices through Apple's Health app. Additionally, you can manually enter your own data to monitor various aspects of your health, such as sleep, steps, and nutrition.

## Version history (last 5 releases)

### 1.65.0 — 2026-07-14

Bug fixes and stability improvements.

### 1.64.1 — 2026-04-24

Bug fixes and stability improvements.

### 1.64 — 2026-03-30

Bug fixes and stability improvements.

### 1.63 — 2025-12-11

Bug fixes and stability improvements.

### 1.62.2 — 2025-10-02

Bug fixes and stability improvements.

## Apps similar to CareFirst WellBeing

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MedImpact](https://appshunter.io/ios/app/medimpact/id1442487898) | 4.0 (323) | Free | Health & Fitness |
| [Burnalong](https://appshunter.io/ios/app/burnalong/id1188438471) | 3.9 (360) | Free | Health & Fitness |
| [CareFirst](https://appshunter.io/ios/app/carefirst/id601398952) | 1.1 (1,939) | Free | Health & Fitness |

## More apps by Sharecare, Inc.

- [AskMD. Smart health guidance.](https://appshunter.io/ios/app/askmd-smart-health-guidance/id739298964)
- [Sharecare: Health & Well-being](https://appshunter.io/ios/app/sharecare-health-and-well-being/id964313779)
- [Eat Right Now](https://appshunter.io/ios/app/eat-right-now/id1052785076)
- [CareLinx: In-Home Care](https://appshunter.io/ios/app/carelinx-in-home-care/id1090663690)
- [Craving To Quit!](https://appshunter.io/ios/app/craving-to-quit/id1228727218)
- [Unwinding Anxiety](https://appshunter.io/ios/app/unwinding-anxiety/id1247855111)

All apps by Sharecare, Inc.: https://appshunter.io/developer/370129023

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*