# CareFirst

> Mobile health insurance management for CareFirst members. (iPhone/iPad app by CareFirst, Inc..)

- Source: https://appshunter.io/ios/app/carefirst/id601398952 (this page in markdown: same URL + `.md`)
- Developer: [CareFirst, Inc.](https://appshunter.io/developer/601398955)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 1.14/5 from 1,939 App Store ratings · 362 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 80 MB
- Languages: English
- Released: 2013-03-19
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/carefirst/id601398952/reviews.md

## What is CareFirst?

This application gives CareFirst members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who’s covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for CareFirst’s secure member site, My Account, and maintain their account and communication preferences using the application.

## Key features

- Manage health insurance
- View claims and deductibles
- Downloadable ID cards
- Find providers and urgent care
- Register for My Account
- Update communication preferences

## What do users think of CareFirst?

Overall sentiment: negative

**Pros**

- 👍 Decent mobile website experience

**Cons**

- 🐛 Constant crashes and bugs
- 🐛 Unreliable login and verification process
- 🐛 Laggy and slow performance
- 👎 Frustrating and unintuitive user interface
- 👎 Lack of basic app functionality
- 👎 Inferior to mobile website experience

**Commonly reported bugs**

- App crashes on login
- Password field scrolls to bottom of screen
- Verification codes not working
- Frequent app freezes and lockouts

**Most requested features**

- Biometric login support
- Seamless integration with password managers
- Improved navigation and information accessibility
- Regular app updates and bug fixes

## Recent user reviews (10 of 362)

All indexed reviews: https://appshunter.io/ios/app/carefirst/id601398952/reviews.md

### 1/5 — Such a mess

*2026-08-13, version 4.19*

This app is a mess you can’t get through anything… always difficult and that’s for years

### 1/5 — Freezes nonstop

*2026-08-12, version 4.19*

Useless app that keeps freezing

### 1/5 — Such a bad app- please fix it, people life depends on the information here.

*2026-08-12, version 4.19*

App should not updating every time you open it. Please fix it, it’s embarrassing to have app like this and pay so much money monthly..

### 1/5 — Does nothing

*2026-08-02, version 4.19*

Aside from displaying a terms and conditions form, this app shows me nothing at all. Just a blank gray box

### 1/5 — This app is god awful

*2026-07-29, version 4.19*

This is the first app I have ever left a negative review about. It slow and clunky. Barely works half the time and every time I try to open it and login it has an update that is separate from the standard App Store update. The interface itself is intuitive enough to make sense but the performance SUUUUUCKS. And I have zero say in using it because it’s who my company offers. Anyway, use it with patience!

### 1/5 — Intentionally bad app

*2026-07-25, version 4.19*

CareFirst has the resources to make this app usable but chooses not to fix it. It is an intentional barrier to transparency and consumer empowerment.

### 1/5 — Worst app ever

*2026-07-22, version 4.19*

This app is terrible. Makes you sign in multiple times. Things take forever to load. IF they load. Good luck finding a new doctor- things aren’t always up-to-date. I just received a new message saying sorry for the delayed response. It only took them 3 & 1/2 months to reply.

### 1/5 — Absolutely useless

*2026-07-20, version 4.19*

CareFirst must be intentionally sabotaging their own app. There is no excuse for such a huge insurance company to have a non-functional app. Save yourself the hassle and just stick to desktop.

### 1/5 — App so poorly designed it has made me lobby for new health insurance at my job

*2026-07-08, version 4.19*

It must be incredible to be so bad at your job that you can release an app like this and not worry about getting fired. If I wasn’t in need of serious medical medical care, it would be funny.

### 1/5 — Terrible, slow, crashes

*2026-07-07, version 4.19*

This is such a poor performing “app”. It freezes, loads, crashes out. I can’t expect to use it for even the most basic of functions.

## Frequently asked questions about CareFirst

### What can I do with this app?

This application allows CareFirst members to securely manage their health insurance on their mobile devices. You can view information about claims, deductibles, and who is covered under your plan. It also provides access to downloadable ID cards and a tool to locate nearby providers or urgent care centers.

### How do I access my account information?

Members can register for CareFirst's secure member site, My Account, directly through the application. Once registered, you can maintain your account details and update your communication preferences within the app.

### Is this app free to use?

Yes, the application is free to download and use for all CareFirst members. There are no in-app purchases or advertisements associated with its use.

### Can I find doctors or urgent care near me?

Yes, the app includes a feature to locate providers and urgent care centers in your vicinity. This helps you find healthcare services when you need them.

## Version history (last 5 releases)

### 4.19 — 2026-04-23

Bug fixes and Improvements.

### 4.18 — 2025-10-25

Bug fixes and Improvements

### 4.16 — 2024-03-21

Bug fixes, To make user experience smoother.

### 4.15 — 2024-03-14

New updates and app enchancements.

### 4.14 — 2022-12-30

Performance Improvement and Enhancement

## Apps similar to CareFirst

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ApothekenApp Wuppertal / Gevelsberg](https://appshunter.io/ios/app/apothekenapp-wuppertal-gevelsberg/id525405860) | — | Free | Health & Fitness |
| [CareFirst WellBeing](https://appshunter.io/ios/app/carefirst-wellbeing/id1641662349) | 4.5 (491) | Free | Health & Fitness |
| [Ice - Your Body Belongs to You](https://appshunter.io/ios/app/ice-your-body-belongs-to-you/id482857500) | 1.5 (4) | Free | Health & Fitness |
| [Withings](https://appshunter.io/ios/app/withings/id542701020) | 4.6 (361,508) | Free | Health & Fitness |
| [RespiRelax+](https://appshunter.io/ios/app/respirelax-plus/id515900420) | 4.1 (16) | Free | Health & Fitness |
| [Kid Care - from SLCH](https://appshunter.io/ios/app/kid-care-from-slch/id377701960) | 4.8 (25) | Free | Health & Fitness |

## More apps by CareFirst, Inc.

- [CareFirst Medicare Advantage](https://appshunter.io/ios/app/carefirst-medicare-advantage/id1533311888)
- [CareFirst Blue Connect](https://appshunter.io/ios/app/carefirst-blue-connect/id6505128501)
- [CareFirst Care Management](https://appshunter.io/ios/app/carefirst-care-management/id6754857410)

All apps by CareFirst, Inc.: https://appshunter.io/developer/601398955

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*